Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its exceptional customer support, user-friendly interface, and robust features. It's praised for its easy setup, customization options, and efficient customer interaction management. The app is reliable and works well on both web and mobile platforms. Merchants appreciate its ability to enhance sales and provide live support. The free version meets many merchants' needs, while the paid version offers excellent value. It supports multiple languages and has an intuitive interface.

April 4, 2024

The rep helping me today was fantastic and responded quickly

Glacial Petware
United States
17 days using the app
Channelwill replied April 6, 2024

We're thrilled to hear about your positive experience with our representative! 😊🚀 Providing swift and excellent support is what we strive for. If you ever need further assistance, don't hesitate to reach out!

Best regards,
Sophie 💗
Willdesk Customer Support 🌟

February 28, 2024

Really good customer support and the app is well integrated to the webshop

Crateit
Denmark
About 20 hours using the app
Channelwill replied March 1, 2024

🌟 Thank you so much for your positive feedback! We're thrilled to hear that you've had a great experience with our customer support and that our app seamlessly integrates with your webshop. 😊 Your satisfaction is our priority, and we appreciate your support! If you ever need assistance, feel free to reach out. 🚀

Best regards,
Sophie | Willdesk Support 💫

February 26, 2024

good customer service ,good APP

EVBASE-Premium EV&Tesla Accessories
Hong Kong SAR
20 days using the app
Channelwill replied February 27, 2024

Thank you for the positive feedback! 😊 We're delighted to hear that you found our app and customer good! If you have any further questions or concerns, feel free to reach out. Your satisfaction is our priority! 👍🚀

Best Regards,
Kim
Willdesk Support Team 🌟

December 26, 2023

Nona helped me a lot! Thanks :)

DoctorEvening
United States
3 months using the app
Channelwill replied December 28, 2023

I'm thrilled to hear that Nona was able to assist you! 🌟 Thanks for your feedback, and if you ever need further help, we're here for you! 😊👍

Best regards,
Sophie | Willdesk Support

January 3, 2024

Nona was great and helpful

Shop Sigvaris
Australia
11 months using the app
Channelwill replied January 6, 2024

I'm thrilled to hear that Nona was fantastic and helpful! 🌟 If you have any more questions or need assistance, feel free to reach out. We're here to help! 😊

Best regards,
Sophie | Willdesk Support

December 28, 2023

I like this app. Great and fast customer support.

Designmycraft
Hong Kong SAR
3 months using the app
Channelwill replied December 30, 2023

I'm thrilled to hear that you're enjoying the app! 😊 Our team is delighted to provide you with great and speedy customer support. If you have any more feedback or questions, feel free to reach out! 🚀👍

Best regards,
Sophie | Willdesk Support

December 29, 2023

Excellent customer service

Denta Forma
Australia
3 months using the app
Channelwill replied December 30, 2023

Thank you for your kind words! 😊 We're thrilled to hear you had an excellent experience with our customer service. If you ever need assistance again, feel free to reach out! 👍🌟

Best regards,
Sophie | Loloyal Support 💫

December 5, 2023

Good so far. Great support and reasonable prices. Its also great that thye have multi language support and user interface

OZ Smart
Australia
2 months using the app
Channelwill replied December 6, 2023

Thank you for your positive feedback! 😊 We're thrilled to hear that you've had a good experience so far. Our team is dedicated to providing excellent support, and we're delighted that you appreciate our reasonable prices. 🌟 It's fantastic to know that our multi-language support and user interface have contributed to your satisfaction. If you have any further comments or suggestions, feel free to share! 🚀

Best Regards,
Sophie|Willdesk Team

November 10, 2023

Great customer service, I had a small issue but it was solved in just a few minutes.
Thanks Grace

Gentil Official
Australia
8 months using the app
Channelwill replied November 11, 2023

🌟 Thank you so much for your kind words! 🤗 We're thrilled to hear you had a positive experience with our customer service team. If you ever need assistance again, feel free to reach out. Thanks for choosing us! 🙌😊

Sophie|Willdesk Support Team🥰

April 2, 2024

good

Alliwava Official Site | Mini Computer | Projector
Hong Kong SAR
8 days using the app
Channelwill replied April 3, 2024

Thank you so much for taking the time to leave us a 5-star review! We're thrilled to hear that you had a positive experience with us. Your feedback is incredibly valuable to us as we strive to provide the best service possible.

Best regards,
Mariadel 💗
Willdesk Customer Support 🌟