WD‑Live Chat, Helpdesk,Chatbot , 725 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its exceptional customer support, user-friendly interface, and robust features. It's praised for its easy setup, customization options, and efficient customer interaction management. The app is reliable and works well on both web and mobile platforms. Merchants appreciate its ability to enhance sales and provide live support. The free version meets many merchants' needs, while the paid version offers excellent value. It supports multiple languages and has an intuitive interface.
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Mariadel was super helpful helping me set up the chat for my store. I am excited to see how this will work and benefit my store. Thank you so much.
We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it.
Best Regards,
Mariadel | Willdesk Support
Excellent application but above all the best customer service I've seen! They are proactive to our requests and respond promptly! The developers are also very responsive to user requests for new features that are requested!
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Mia | Willdesk Support
Very quick and easy to use. The customer service was delightful and easy to talk to. Highly recommend!
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Molly|Willdesk Support
Very helpful and friendly staff I'm impressed by the app and how easy and useful is just the amount of hours this app saves is insane.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Nona|Willdesk Support
I needed help downloading the app for chats and nona helped me right away, she did a great job and I got assistance right away. she understood me right away. great Job and wonderful customer care!!
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Nona|Willdesk Support
App che consiglio, ha tutto ciò per dare supporto ai clienti in tempo reale!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Obrigado por nos dar uma avaliação de 5 estrelas. Estamos verdadeiramente gratos por sentir que lhe servimos bem. Apreciaremos muito seu apoio em nos recomendar a seu amigo sobre nosso aplicativo, para que possamos ajudar outras pessoas. Se você tiver alguma dúvida, entre em contato conosco a qualquer momento!! Estaremos sempre aqui para atendê-lo!
Cordialmente,
Suporte Nona|Willdesk
The support tries very hard to fix my problems with the app. I hope I enjoy the app and my customers do too.
To our valued user:
This is Molly from willdesk support team, I'm so sorry for all the inconvenience caused to you, could you please give us one chance to help to resolve the issue for you...Molly will definitely spare my effort to help you with any issues!! please trust Molly!!
Best Regards,
Molly/willdesk support
So far so good.... The customer service team are excellent though, very quick to respond and help out.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Jessa|Willdesk Support
The function is very good, the customer service response is also very fast, thank you very much, one hundred percent.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Molly|Willdesk Support
Setup is quite good. Ability to add predefined responses and ability to respond via whatsapp. It would be nice if the whatsapp messages were prefixed with "from :" or similar, as the messages just appear on my mobile at the moment
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Jade|Willdesk Support