Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its exceptional customer support, user-friendly interface, and robust features. It's praised for its easy setup, customization options, and efficient customer interaction management. The app is reliable and works well on both web and mobile platforms. Merchants appreciate its ability to enhance sales and provide live support. The free version meets many merchants' needs, while the paid version offers excellent value. It supports multiple languages and has an intuitive interface.

July 28, 2022

I contacted support for some information, I was followed by Molly who was very good in handling my requests. The application I recently downloaded and I am configuring it. It is very simple to use and the support is very good.

Ambra Profumeria
Italy
About 1 month using the app
Channelwill replied August 1, 2022

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Molly|Willdesk Support

February 16, 2022

The customer service is gold! The app itself is perfect for a new store. It would save you a ton of time and improve your customer satisfaction.

Treneverse
United Kingdom
About 1 month using the app
Channelwill replied February 24, 2022

Thank you so much for your positive review. We are glad that we can help you. Much appreciate, Esther

August 2, 2022

this app is amazing along with its design and team with 24/7 support able to meet your needs with anything you ask for definitely recommend 5/5

DawgiDesingers
United Kingdom
About 1 month using the app
Channelwill replied August 3, 2022

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Molly|Willdesk Support

March 5, 2023

Awesome app! Easy to setup and great support. Mia from their support was very helpful and prompt. Highly recommend this app!

Gift Card World
Suriname
About 1 month using the app
Channelwill replied March 5, 2023

We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it.

Best Regards,
Mia | Willdesk Support

April 28, 2022

I had a great experience with Nona. She helped me setup my app and she also upgrade me for free. Very helpful.

Uniquely Branded
United States
About 1 month using the app
Channelwill replied April 29, 2022

Hello,Uniquely Branded!

You're amazing for expressing your satisfaction by writing a review. It means so much to us. We've worked hard to make the best experience we possibly could for our customers. Please know that we are always open to suggestions on how we can further improve our services, just send an as quick message on the live chat anytime we are open 24/7. Have a nice day and stay safe!

Best Regards
Nona|Willdesk Support

July 12, 2022

Super easy integration and good customer service from Molly. App UI is easily customizable to match with store theme.

Yellow Blinds Co.
United States
About 1 month using the app
Channelwill replied July 18, 2022

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Molly|Willdesk Support

December 6, 2022

Ashley is so amazing! She was able to fix the issue I was having so fast and clean. The team is wonderful as well and all so helpful. Thank youuuu so much

FRENCH LAMORE LLC
United States
About 1 month using the app
Channelwill replied December 7, 2022

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Ashley|Willdesk Support

June 24, 2022

Best app for live chat without a doubt. Molly is also amazing and helped so much onboarding me onto the app.

PogiPro USA™
United Kingdom
About 1 month using the app
Channelwill replied June 27, 2022

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to service!

Best Regards,
Molly|Willdesk Support

July 7, 2022

Nona did an amazing support, and the app is amazing. 100% recommend.
It's easy to use and very good for keeping good communication with our customers.

Alfa Braz
Brazil
About 1 month using the app
Channelwill replied July 7, 2022

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Nona|Willdesk Support

December 19, 2021

i like this app very much because it helps us to create a professional looking and funcional questions and awnsers site.

Live like a Boxer
Austria
About 1 month using the app
Channelwill replied January 8, 2022

Hi there,

Thank you for your approval. We value your feedback and your support means a lot to us. If there is anything we can help with, just feel free to contact us.
Thanks again for your support. Have a wonderful day.

Regards
Anne