Reviews (782)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its scalability and diverse features, particularly the live chat function that boosts customer interaction. It's easy to use, integrates smoothly with Shopify, and offers responsive customer support. The app is cost-effective, with a free version that includes valuable features. Customization options and multilingual support cater to various business needs, while integrated FAQ sections enhance customer service efficiency.

September 16, 2023

Servizio clienti impeccabile e tempestivo.
Per quanto riguarda l'app, ancora la stiamo testando.

Agriturismo biologico Sant'Egle, produzione e vendita prodotti biologici in Toscana Italia
Italy
7 days using the app
Channelwill replied September 18, 2023

Grazie per il tuo feedback positivo sulla nostra assistenza clienti. Siamo felici di aver risposto tempestivamente alle tue esigenze. Siamo anche lieti di sapere che stai testando la nostra app e speriamo che ti piacerà. Se hai bisogno di ulteriore assistenza o hai domande, non esitare a contattarci. Grazie ancora per aver scelto la nostra app. 💗

-Sophie 🌹

August 3, 2022

Excelente app de chat, com diversas funcionalidades e configurações. Faz tudo com excelência e extrema qualidade. Considere, plenamente, pegar ele hoje mesmo porque é grátis! Recomendadíssimo!!!

Santique.com.br
Brazil
6 days using the app
Channelwill replied August 3, 2022

Obrigado por nos dar uma avaliação de 5 estrelas. Estamos muito gratos por sentir que lhe servimos bem. Agradecemos muito o seu apoio ao recomendar-nos a seu amigo sobre nosso aplicativo, para que possamos espalhar ajuda para outras pessoas. Se você tiver alguma dúvida, por favor entre em contato conosco a qualquer momento!Estaremos sempre aqui para você servir!

Cumprimentos,
Suporte Molly|Willdesk

March 13, 2022

Very useful App and awesome Support! Thank you very much. It helps us to establish an easy way to satisfy our customers.

wundertopf
Switzerland
6 days using the app
Channelwill replied March 18, 2022

So glad to hear that we can help you! Thank you so much for your support. Have a nice day! Regards, Esther

August 13, 2022

When I used it today, I encountered some problems, I consulted their customer service staff Molly, and she immediately helped me solve the problem, thank her very much, and this app is very easy to use, it has helped my customers and me.

Ronten Scientific
Hong Kong SAR
6 days using the app
Channelwill replied August 15, 2022

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Molly|Willdesk Support

May 19, 2022

Sehr einfach und viele Funktionen total übersichtlich und ein muss in jedem Shop ohne könnte ich es mir nicht vorstellen

RIDINGHOMIES
Austria
6 days using the app
Channelwill replied May 27, 2022

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, feel free to contact us on live chat and email.

Best Regards,
kelly|Willdesk Support

February 2, 2023

5-star support. Nona is freaking amazing. Incredible good team and solid application. Core functions is there and it is doing it flawlessly. Missing some functions, but it is on the roadmap.

Elbilgrossisten - Norway
Norway
6 days using the app
Channelwill replied February 2, 2023

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Nona |Willdesk Support

May 11, 2022

Great app! Does exactly what it is supposed to do! Thanks guys, I've been looking for you for quite some time :)

LoLivia
Belgium
6 days using the app
Channelwill replied May 15, 2022

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, feel free to contact us on live chat and email.

Best Regards,
Nona|Willdesk Support

August 14, 2022

Je suis en train d'essayer cette application mais déjà le support avec Jessa a été parfait ! Il y a plein de fonctionnalités gratuitement en plus.

MaKlakette
France
6 days using the app
Channelwill replied August 15, 2022

Merci de nous avoir accordé un commentaire à 5 étoiles. Nous sommes vraiment reconnaissants de sentir que nous vous avons bien servi. Nous apprécierons beaucoup votre soutien en recommandant notre application à vos amis, afin que nous puissions aider d'autres personnes. Si vous avez des questions, n'hésitez pas à nous contacter à tout moment ! Nous serons toujours là pour vous servir !

Meilleures salutations,
Molly|Willdesk Support

August 19, 2022

Um suporte incrivel. Recomendo a todos e estou feliz por tantas funçoes funcionais e de facil acesso. Agradeço demais a Jessa, melhor suporte do aplicativo.

maycompras.com
Brazil
6 days using the app
Channelwill replied August 19, 2022

Obrigado por nos dar uma avaliação de 5 estrelas. Estamos muito gratos por sentir que lhe servimos bem. Agradecemos muito o seu apoio, recomendando-nos a seu amigo sobre nosso aplicativo, para que possamos espalhar ajuda para outras pessoas. Se você tiver alguma dúvida, por favor entre em contato conosco a qualquer momento!! Estaremos sempre aqui para você servir!

Cumprimentos,
Suporte Jessa|Willdesk

June 8, 2022

Apps works perfectly, extremely friendly and helpful customer service too! All problems resolved straight away. Thank you Mich!

Uma Cantik
Portugal
6 days using the app
Channelwill replied June 14, 2022

Thank you very much for leaving your valuable review on our app! ! Your support and suggestions will always be the biggest driving force for Willldesk to move forward! On behalf of all team members, I would like to express my sincerest gratitude to you! !

I wish you a prosperous business and a lot of money!

Truly,
Willdesk Team