WD‑Live Chat, Helpdesk,Chatbot , 679 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface, efficient order tracking, and excellent customer support. The live chat feature is particularly valued for enhancing customer interaction. Merchants also commend the app's ability to streamline processes, integrate with multiple stores, and provide custom solutions. The free plan is praised for its range of features, and the FAQ options are noted for their efficiency. The app is seen as a reliable solution for live chat and helpdesk needs, positively impacting sales and online store improvement.
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Customer Service was kinda good and friendly. App really does what it advertised, and it was easy to use.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to service!
Best Regards,
Nona|Willdesk Support
Recommend this app, I choose it among many. I am impressed with the live chat and help center feature. Customer service is awesome!
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, feel free to contact us on live chat and email.
Truly,
Willdesk Team
App is great and easy to navigate. Hopefully some more features get added, they said they'll talk to the development team about it which will be awesome. Great support team
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Ashley|Willdesk Support
Mia from customer support was really helpful. She even offered some suggestions that elevated our chat widget. Customer service is commendable.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Mia|Willdesk Support
easy set up, so far great! waiting for the app to be released and some customisations to be made but overall great as the app is free
So glad to hear that you are satisfied with our APP. Thank you so much for your approval. Regards, Esther
Even wat zaken aanpassen om het te laten werken zoals wij voor ogen hebben. Wat een fijne support, vriendelijk, behulpzaam, snel en erg duidelijk. ECHTE TOPPER!
Bedankt voor het geven van een 5-sterren review. We zijn erg dankbaar om te voelen dat we u goed van dienst zijn geweest. We zullen uw steun zeer op prijs stellen door ons bij uw vriend aan te bevelen over onze app, zodat we hulp kunnen verspreiden onder andere mensen. Als u vragen heeft, kunt u altijd contact met ons opnemen!! We zullen er altijd voor u zijn om te dienen!
Vriendelijke groeten,
Mariadel|Willdesk-ondersteuning
I've been looking for an app that can create a floating tab on my future online store that contains FAQ and Live Chat for a long long time and I'm so surprised to find out about Willdesk. It literally has everything I needed and I can personalize it so easily!! I was going to wait for like a day or two to hear back from their team but NO, I received professional help from Shermelia right away and she was so patient and amazing!! Only hope this Live Chat can be connected to Facebook Messenger one day as most of my loyal customers are on it instead of WhatsApp. Keep up the great work and I have faith in your team to make this app even more amazing in the future!!
So glad that we can help you. And thank you so much for your valuable suggestion. If there is anything else we can do, just let us know. Regards, Esther.
Very fast and efficient information. Great help in a matter of minutes.
I have a good feeling about this one, let's hope they don't disappoint.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, feel free to contact us on live chat and email.
Best Regards,
Molly|Willdesk Support
The service is very good. The interface of this app is also nice and simple to use. It will be better if there is the function like bot chatting.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to service!
Best Regards,
Molly|Willdesk Support
The application offers 2 free plans. You have to request it by chat, which is a method of collecting positive feedback. For the moment nothing to say about the application, but I just installed it, not yet used it...
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
ReginaWilldesk Support