Reviews (782)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its scalability and diverse features, particularly the live chat function that boosts customer interaction. It's easy to use, integrates smoothly with Shopify, and offers responsive customer support. The app is cost-effective, with a free version that includes valuable features. Customization options and multilingual support cater to various business needs, while integrated FAQ sections enhance customer service efficiency.
Refine
-
By rating
Awesome App! Mia was really quick and helpful when I needed a question answered.
The only thing I would love added on this app is the see what the customers are opening up while on chat. That way I can help navigate customers to a purchase.
Thank you for your positive review! We're glad to hear that Mia was able to assist you quickly and effectively. We appreciate your suggestion about being able to see what customers are opening up while on chat, and we'll definitely take it into consideration for future updates. Thank you for using our app!
- Mia💗
Super facil de usar e criar formularios de principais perguntas. recomendo a todos. Muito bom! Estou adorando demais!
Hola,
Gracias por su aprobación. Valoramos sus comentarios y seguiremos ofreciendo un mejor servicio. Si hay algo en lo que podamos ayudar, por favor no dude en contactarnos.
Gracias de nuevo por vuestro apoyo. ¡Que tenga un lindo día!
Saludos
Anne
very useful. and the services are very kind to help. So happy I can find this app for my store. But when I can get the chatrob and integratin INs?
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Pia|Willdesk Support
La aplicación es muy interesante porque te permite poder proporcionar inefable y necesaria información en tu tienda online para que los clientes puedan sentirse más unidos y familiares y así la tasa de conversión aumentar
Hola Caninoexperts,
Gracias por su aprobación. Valoramos sus comentarios y su apoyo nos aporta energía para seguir adelante. Si hay algo más en lo que podamos ayudar, no dude en contactarnos.
Gracias de nuevo por vuestro apoyo. Ten un día maravilloso.
Saludos
Anne
Love it, really good costumer service and also very helpful with everything. Fast answer. Really recommend this app.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to service!
Best Regards,
Nona|Willdesk Support
Great app for the new webshop not too complicated not too much work to do - Great service quick reply and help A++++
Hi,
Thank you for your approval. Your support means a lot to us. If there is anything I can help with, please do not hesitate to contact us.
Thanks again for your support. Have a wonderful day!
Regards
Anne
Great app with Great customer service from Alannis! This is what i'm looking for, user friendly app and great for my store inquiry!
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Molly|Willdesk Support
so far its perfect
helps in FAqs chats, labels, ticketing system and more highly recommended support is amazing
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Mariadel|Willdesk Support
Very nicely made live chat app. Support is really calm and generally the app just does the thing that it says it does.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Nona |Willdesk Support
The customer service is great. Even though this app is totally free, the customer assistant still offers me full support at any time.
Thank you very much for leaving your valuable review on our app! ! Your support and suggestions will always be the biggest driving force for Willdesk to move forward! On behalf of all team members, I would like to express my sincerest gratitude to you!!
I wish you a prosperous business and a lot of money!
Best Regards,
Molly|Willdesk Support