Willdesk‑Live Chat, Helpdesk , 590 reviews
Ottima app, peccato che il piano gratuito duri solo un mese. Assistenza veloce e disponibile, grazie Mia, sei stata davvero gentile!
Grazie per aver dedicato del tempo per scrivere il tuo feedback! Apprezziamo molto l'iniziativa di completare il nostro sondaggio. È un onore per noi fornirti un servizio eccellente ed è evidente che non siamo stati all'altezza delle tue aspettative. La tua risposta dimostra che abbiamo margini di crescita e possiamo fare di meglio. 😊 Se potessi dirci cosa potremmo fare in modo efficace e migliorare la tua esperienza, sarebbe fantastico. Siamo entusiasti di sentire cosa hai da condividere. Buona giornata!~🌹
Distinti saluti,
Mia | Supporto Willdesk
It's a straightforward and easy to use product with great customer service. Their chat support is quick and the agents are knowledgeable. I would like to see the option to email the customer when they are offline.
Thank you for your feedback. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. Thank you for your suggestion and we will work on the email integration. Once it was released, we will tell you as soon as possible.
Best Regards,
Nona|Willdesk Support
It is a good app and customer support is helpful. It would be perfect if with more auto-reply features.
Thank you for feedback. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. Thank you for your suggestion and we will work on the Auto-reply feature. Once it was released, we will tell you as soon as possible.
Best Regards,
Ashley|Willdesk Support
gostei demais top melhor impossível, quero cada dia melhor...............................................................................................................
Caro usuário valioso,
Estamos muito obrigado, por nos deixar comentários encorajadores. A equipe gostaria de saber mais sobre sua sugestão e faremos um esforço para melhorar. Por favor, confie em nós.
Cumprimentos,
Equipe Willdesk
Fijne app, mag betere eigen in te stellen vormgeving van de FAQ-pagina hebben. Verder prima ondersteuning van Molly ;)
Bedankt voor het geven van feedback. We zijn erg dankbaar dat we je goed van dienst zijn geweest. We zullen heel hard aan je suggestie werken, heb alsjeblieft geduld met ons. We zullen u op de hoogte houden en we staan altijd voor u klaar om u van dienst te zijn!
Vriendelijke groeten,
Molly|Willdesk-ondersteuning
安装时不确定是否时网络问题，一直打不开安装不了，试了好长时间才成功的，平时联系客服有事也会出现这个问题，其他都很好，但是希望可以增加一项，频道里可以添加另外的独立页面且可以自己选择排版，追踪订单数量可以放开限制。
非常感谢您关于我们app的宝贵建议，我们的开发技术人员已经根据您提出的问题马上进行了排查和维护，请您放心，问题马上就能得到解决！关于订单查询量的事宜您可以找我们的客服人员为您开放权限哈~我们会立即帮您解锁至尊VIP无限制查询权限！最后请允许我代表willdesk团队成员向您表示我们的感谢！您的支持和建议是我们前进的最大动力！
最真挚的祝福
Kelly/willdesk support
Everything is good so far. I just installed it. Hopefully I can leave another review after i receive messages from my customers
Thank you for your positive review. Should you have any problems, feel free to contact us. We are always here to help. Regards, Esther
I just started using the app, it's fine, for now I'm happy with it. I like quick support and a simple menu.
Hi there,
Thank you for your approval. It's our pleasure to help you. Your support means a lot to us. And we will keep going to offer better service. If there is anything else we can help, please do not hesitate to contact us.
Thanks again for your support. Have a wonderful day~
Regards
Esther
I just installed this app due to the reviews, seems positive. I'm currently editing my FAQs and it's seamless and easy. I also needed to upgrade to pro to continue and support offers it for free which is great! Looking forward to using this app.
Hi On The Table,
Thank you for your approval. We value your feedback and your support means a lot to us. We will keep going to offer better service. If there is anything else we can help, please feel free to contact us.
Thanks again for your support. Have a wonderful day!
Regards
Anne