WD‑Live Chat, Helpdesk,Chatbot , 725 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its exceptional customer support, user-friendly interface, and robust features. It's praised for its easy setup, customization options, and efficient customer interaction management. The app is reliable and works well on both web and mobile platforms. Merchants appreciate its ability to enhance sales and provide live support. The free version meets many merchants' needs, while the paid version offers excellent value. It supports multiple languages and has an intuitive interface.
Refine
-
By rating
Very helpful. I like it so far!!
Thank you for your feedback and for sharing your experience! We're delighted to hear that you found our service helpful and that you're enjoying it so far. If there's anything more we can do to enhance your experience or address any concerns you may have, please feel free to reach out. We're here to assist you every step of the way!
Best Regards,
Nona🥰
Willdesk Team
Support is great!!. The app needs a little more work on the integrations but I'm sure they will get there soon.
Thank you for your feedback! We're glad to hear that our support team has been helpful to you. We appreciate your patience as we continue to work on improving our integrations. Rest assured that we're always striving to provide the best possible experience for our users.
- Joewelyn🌹
Great customer service.... Unfortunately there is no Instagram DM integration
Thank you for your review! We're thrilled you've had a positive experience with our service.
While we currently don't have Instagram DM integration, you can sync Instagram messages to your Facebook page inbox. Then, integrate Facebook with our app for streamlined message management.
Good news! Our developers are actively working on direct Instagram integration, coming soon. 😊
Your feedback helps shape our service. If you have questions or need assistance, reach out to our team. We're here to support you. Thank you for your input! 🙌
If there's anything else to improve your experience, please let us know. It will mean a lot to us! We're here for you! 🌟
- Mariadel
Ottima app, peccato che il piano gratuito duri solo un mese. Assistenza veloce e disponibile, grazie Mia, sei stata davvero gentile!
Grazie per aver dedicato del tempo per scrivere il tuo feedback! Apprezziamo molto l'iniziativa di completare il nostro sondaggio. È un onore per noi fornirti un servizio eccellente ed è evidente che non siamo stati all'altezza delle tue aspettative. La tua risposta dimostra che abbiamo margini di crescita e possiamo fare di meglio. 😊 Se potessi dirci cosa potremmo fare in modo efficace e migliorare la tua esperienza, sarebbe fantastico. Siamo entusiasti di sentire cosa hai da condividere. Buona giornata!~🌹
Distinti saluti,
Mia | Supporto Willdesk
I just installed this app due to the reviews, seems positive. I'm currently editing my FAQs and it's seamless and easy. I also needed to upgrade to pro to continue and support offers it for free which is great! Looking forward to using this app.
Hi On The Table,
Thank you for your approval. We value your feedback and your support means a lot to us. We will keep going to offer better service. If there is anything else we can help, please feel free to contact us.
Thanks again for your support. Have a wonderful day!
Regards
Anne
Fijne app, mag betere eigen in te stellen vormgeving van de FAQ-pagina hebben. Verder prima ondersteuning van Molly ;)
Bedankt voor het geven van feedback. We zijn erg dankbaar dat we je goed van dienst zijn geweest. We zullen heel hard aan je suggestie werken, heb alsjeblieft geduld met ons. We zullen u op de hoogte houden en we staan altijd voor u klaar om u van dienst te zijn!
Vriendelijke groeten,
Molly|Willdesk-ondersteuning
I just started using the app, it's fine, for now I'm happy with it. I like quick support and a simple menu.
Hi there,
Thank you for your approval. It's our pleasure to help you. Your support means a lot to us. And we will keep going to offer better service. If there is anything else we can help, please do not hesitate to contact us.
Thanks again for your support. Have a wonderful day~
Regards
Esther
安装时不确定是否时网络问题，一直打不开安装不了，试了好长时间才成功的，平时联系客服有事也会出现这个问题，其他都很好，但是希望可以增加一项，频道里可以添加另外的独立页面且可以自己选择排版，追踪订单数量可以放开限制。
非常感谢您关于我们app的宝贵建议，我们的开发技术人员已经根据您提出的问题马上进行了排查和维护，请您放心，问题马上就能得到解决！关于订单查询量的事宜您可以找我们的客服人员为您开放权限哈~我们会立即帮您解锁至尊VIP无限制查询权限！最后请允许我代表willdesk团队成员向您表示我们的感谢！您的支持和建议是我们前进的最大动力！
最真挚的祝福
Kelly/willdesk support
Everything is good so far. I just installed it. Hopefully I can leave another review after i receive messages from my customers
Thank you for your positive review. Should you have any problems, feel free to contact us. We are always here to help. Regards, Esther
gostei demais top melhor impossível, quero cada dia melhor...............................................................................................................
Caro usuário valioso,
Estamos muito obrigado, por nos deixar comentários encorajadores. A equipe gostaria de saber mais sobre sua sugestão e faremos um esforço para melhorar. Por favor, confie em nós.
Cumprimentos,
Equipe Willdesk