WD‑Live Chat, Helpdesk,Chatbot , 725 reviews

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
    701
  • 2% of ratings are 4 stars
    12
  • 0% of ratings are 3 stars
    2
  • 0% of ratings are 2 stars
    2
  • 1% of ratings are 1 stars
    8
What merchants think

Feedback submitted

Merchants highly recommend this app for its exceptional customer support, user-friendly interface, and robust features. It's praised for its easy setup, customization options, and efficient customer interaction management. The app is reliable and works well on both web and mobile platforms. Merchants appreciate its ability to enhance sales and provide live support. The free version meets many merchants' needs, while the paid version offers excellent value. It supports multiple languages and has an intuitive interface.

December 15, 2022

It is a good app and customer support is helpful. It would be perfect if with more auto-reply features.

Puredown
United States
About 2 hours using the app
Channelwill replied December 15, 2022

Thank you for feedback. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. Thank you for your suggestion and we will work on the Auto-reply feature. Once it was released, we will tell you as soon as possible.

Best Regards,
Ashley|Willdesk Support

January 4, 2024

Beishi
China
6 days using the app
Channelwill replied January 5, 2024

Thank you so much for taking the time to rate our app. We truly appreciate your feedback and are thrilled to know that you had a positive experience with us.

At Willdesk, we are committed to delivering exceptional service and are always looking for ways to improve. If there's anything specific you enjoyed about your experience or if there are any areas where you think we could enhance our service further, we'd love to hear more from you.

Your insights are valuable to us, and we are dedicated to ensuring that each customer has an excellent experience. We look forward to the opportunity to exceed your expectations in the future.

Best regards,
Mariadel

2
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