WD‑Live Chat, Helpdesk,Chatbot , 725 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its exceptional customer support, user-friendly interface, and robust features. It's praised for its easy setup, customization options, and efficient customer interaction management. The app is reliable and works well on both web and mobile platforms. Merchants appreciate its ability to enhance sales and provide live support. The free version meets many merchants' needs, while the paid version offers excellent value. It supports multiple languages and has an intuitive interface.
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We have been using Willdesk for a month or two now and it has been fantastic, we love not having to use Meta business suit for messaging anymore!
Thank you for sharing your positive experience with Willdesk! We're thrilled to hear that our platform has been able to provide you with a better messaging solution than Meta business suit. If you have any feedback or suggestions for us, please don't hesitate to let us know. We're always looking for ways to improve our service and better meet the needs of our users.
Best,
Nona|Willdesk Support Team
Nona is Fantastic. The whole setup is fantastic. We have been having none of issues with other reputable Helpdesk companies. We then found Willdesk and I can honestly say, it is the easiest setup with huge amounts of customisation, incredible app, incredible integration, we particularly like the ease for customers being able to track their orders through the chat widget. 5 star!
Thank you so much for your glowing review! 😊 We're thrilled to hear that you find Nona and the entire setup fantastic! 🌟 It's awesome to know that Willdesk stands out in comparison to other Helpdesk companies, and we're delighted that the easy setup, extensive customization options, incredible app, and seamless integration have made a positive impact. 🚀 The fact that you appreciate the customer-friendly order tracking through the chat widget means a lot to us! 🛍️⚡️ We're honored to have earned your 5-star rating! ⭐️ Thank you for choosing Willdesk! 🙌
Best Regards,
Sophie|Willdesk Team
Great customer service. Quick, friendly and informative.
Thank you so much for your review! We're thrilled to hear that you had a great experience with our customer service team. Providing quick, friendly, and informative support is always our goal, and we're glad to know that we were able to meet your expectations. If you ever need assistance in the future, don't hesitate to reach out. We're here to help!
Best Regards,
Nona 💞
Willdesk Team
The best application support you could ask for. They are excellent.
🌟 Thank you so much for your kind words! We're thrilled to hear that you find our application support excellent. If you ever need assistance or have any questions, feel free to reach out. 😊🙌
Best Regards,
Sophie|Willdesk Live Chat Team
They solve all issues fast
🌟 We're thrilled to hear that our team swiftly resolved all your issues! 🚀 Your satisfaction is our top priority. If you ever need assistance again, don't hesitate to reach out. Thank you for the positive feedback! 👏😊
Best Regards,
Sophie|Willdesk Team
Excellent customer support. Super quick no matter what time zone you are in. This Live Chat has it all even the free version. So far, we are happy :)
👏🌟 Thank you for your glowing review! We're thrilled to hear that you've had an excellent experience with our customer support. 🚀 Our team is dedicated to providing super quick assistance, no matter your time zone. 😃 The Live Chat feature is a fantastic addition, even in the free version. We're so pleased to know you're happy with our service so far! 🎉😊 If you ever need more help or have further feedback, please feel free to reach out. We're here to make your experience the best it can be! 🌍💬🆓
Best Regards,
Nona|CW Willdesk Team🗨️
It was quick and resolved in a minute. Thank you so much
I'm thrilled to hear that your issue was swiftly resolved in just a minute! 🚀 Thank you so much for your positive feedback! If you have any more questions or concerns, feel free to reach out. 😊
Best Regards,
Sophie|Willdesk Team
很实用，功能也很齐全。
感谢您的积极评价！😊我们很高兴您觉得我们的产品实用且功能齐全。如果您有任何其他建议或需求，欢迎随时与我们分享！🚀
致以最诚挚的问候、
Sophie| Willdesk 支持
The app does what its supposed to do. It's always hard to set up a new app which is where support comes in. Live support, instantly responding, sorting out all my questions. Love it! All in 30 minutes to set up the app and understand the tool. With genuine, human help. Not redirecting me to help articles but answering my questions in a constructive way. In my case I spoke to Belle and I can say she is the reason I am choosing this app. Thank you!
Thank you for taking the time to leave such a positive review! We are thrilled to hear that our support team was able to assist you in setting up the app quickly and effectively.💞 We pride ourselves on providing genuine, human help and we're glad that Belle was able to make such a positive impression on you. Thank you for choosing our app and please don't hesitate to reach out if you have any further questions or concerns!💗
Best Regards,
Nona|Willdesk Team
The support is amazing—quick and helpful—and the app runs like a charm! It'd be awesome if there were more customization options to tailor it even more to the store's design needs.
We're thrilled to hear that you're loving our support team's quick and helpful assistance! 🚀 It's fantastic to know that the app is running smoothly for you! 😊 We appreciate your feedback regarding customization options and will definitely consider it as we strive to enhance our platform to better meet your store's design needs. Thank you for sharing your experience with us! 🛠️✨ 🎉 Looking forward to continuing to support your success! 🌟👍
Best regards,
Sophie 💗
Willdesk Customer Support 🌟