WD‑Live Chat, Helpdesk,Chatbot
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Highlights
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Based in United States
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Works with the latest themes
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Use directly in Shopify admin
About this app
Launched
February 22, 2021 · Changelog
Languages
English, Chinese (Simplified), Chinese (Traditional), French, German, and Portuguese (Portugal)
Categories
Chat , Support ticket managementWorks with
TrackingMore, Gmail, Zoho, Outlook, Godady, Aliyun Mail, Tencent Mail, ParcelPanel, Parcel Panel, SEOAnt Page Speed, Messenger, Microsoft 365Turn customer service into a profit center with Willdesk all-in-one support & marketing platform.
With Order tracking, Faq page, Help center, Emails, Livechat, ChatBot, Facebook Messenger, Instagram, Social media, Ticketing System, Multiple stores, Parcel Panel/TrackingMore API, and SEOANT integrated into one platform, No need to install other tracking apps, Willdesk can help you turn your customer service into a profit center, and streamline your Shopify store operations.Also,revert customers through the mobile app anytime. Try Willdeks, revolutionize your service! Contact us for 24/7 help.
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Branded Self-service widget, integrate with Order Tracking, FAQs, Contact form.
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Increase sales with live chat, boost efficiency with a preset Helpcenter.
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Manage the inbox tickets from multiple social media, Emails in one platform.
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Get complete customer index, providing service to improve sales through CRM.
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Multi-store integration with support for customization of Fonts, FAQs, and Style
Pricing
Free
Free to install
Additional SEO services are available for an additional fee starting at $79
- Unlimited agent
- 50 conversations
- Order track 20 orders
- Live Chat & Email Integration
- Unlimited FAQ
- Messenger
- Multiple stores
Basic
$9.90/month
- Unlimited agent seats
- 300 conversations
- Order track 200 orders
- Live Chat & Email
- Help Center
- Messenger
- Multiple stores
Pro
$29.90/month
- Unlimited agent seats
- 2000 conversations
- Order track 2000 orders
- Live Chat & Email
- Help Center
- Messenger
- Multiple stores
Advance
$99.90/month
- Unlimited agent seats
- Unlimited conversation
- Order track 5000 orders
- Live Chat & Email
- Help Center
- Messenger
- Multiple stores
Free
Free to install
Additional SEO services are available for an additional fee starting at $79
- Unlimited agent
- 50 conversations
- Order track 20 orders
- Live Chat & Email Integration
- Unlimited FAQ
- Messenger
- Multiple stores
Basic
$9.90/month
- Unlimited agent seats
- 300 conversations
- Order track 200 orders
- Live Chat & Email
- Help Center
- Messenger
- Multiple stores
Pro
$29.90/month
- Unlimited agent seats
- 2000 conversations
- Order track 2000 orders
- Live Chat & Email
- Help Center
- Messenger
- Multiple stores
Advance
$99.90/month
- Unlimited agent seats
- Unlimited conversation
- Order track 5000 orders
- Live Chat & Email
- Help Center
- Messenger
- Multiple stores
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
679 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its user-friendly interface, efficient order tracking, and excellent customer support. The live chat feature is particularly valued for enhancing customer interaction. Merchants also commend the app's ability to streamline processes, integrate with multiple stores, and provide custom solutions. The free plan is praised for its range of features, and the FAQ options are noted for their efficiency. The app is seen as a reliable solution for live chat and helpdesk needs, positively impacting sales and online store improvement.
Great customer service, I had a small issue but it was solved in just a few minutes.
Thanks Grace
🌟 Thank you so much for your kind words! 🤗 We're thrilled to hear you had a positive experience with our customer service team. If you ever need assistance again, feel free to reach out. Thanks for choosing us! 🙌😊
Sophie|Willdesk Support Team🥰
We have been using Willdesk for a month or two now and it has been fantastic, we love not having to use Meta business suit for messaging anymore!
Thank you for sharing your positive experience with Willdesk! We're thrilled to hear that our platform has been able to provide you with a better messaging solution than Meta business suit. If you have any feedback or suggestions for us, please don't hesitate to let us know. We're always looking for ways to improve our service and better meet the needs of our users.
Best,
Nona|Willdesk Support Team
This app is a great help for us. We have already activated it for several months and enjoy working with it. A small minus point is the slow page load, since the pages are not delivered from the same domain. Otherwise great. The support is also helpful and answers quickly. Thank you thank you thank you.
Thank you so much for your positive review! We're thrilled to hear that our app has been helpful to you and that you've been enjoying using it for several months. We apologize for any inconvenience caused by the slow page load, but we're constantly working to improve this aspect of our app. We're glad to hear that our support team has been helpful and responsive. Thank you for choosing our app and for taking the time to leave a review!
-nona
About this app
Launched
February 22, 2021 · Changelog
Languages
English, Chinese (Simplified), Chinese (Traditional), French, German, and Portuguese (Portugal)
Categories
Chat , Support ticket managementWorks with
TrackingMore, Gmail, Zoho, Outlook, Godady, Aliyun Mail, Tencent Mail, ParcelPanel, Parcel Panel, SEOAnt Page Speed, Messenger, Microsoft 365Built by Channelwill
About Channelwill
5.0 average rating
5 years building apps for the Shopify App Store
SHOP 185 G/F HANG WAI IND CTR NO 6 KIN TAI ST TUEN MUN NT, HONG KONG, HK, 999007, HK
Support
Send a messagesupport@willdesk.email
Resources
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