Willdesk: Live Chat&AI Chatbot

Willdesk: Live Chat&AI Chatbot

Priser
Gratis at installere. Mulighed for gratis prøveperiode.
Højdepunkter
Populær blandt virksomheder i USA
Fungerer sammen med de nyeste temaer
Bedømmelse
4,9 (774)
Udvikler
Channelwill

Turn customer service into a profit center with Willdesk all-in-one support & marketing platform.

Willdesk, from ChannelWill, with order tracking, FAQ page, help center, help desk, email, live chat, chatbot, messenger, Instagram, WhatsApp, social media, ticketing system, multiple stores, parcel panel, TrackingMore API, front, freshdesk integrated into one platform, no need to install other tracking apps. Willdesk works with Shopify Flow to help you turn your customer service into a profit center, and streamline your Shopify store operations. Also, revert customers through the mobile app.

Willdesk, from ChannelWill, with order tracking, FAQ page, help center, help desk, email, live chat, chatbot, messenger, Instagram, WhatsApp, social media, ticketing system, multiple stores, parcel panel, TrackingMore API, front, freshdesk integrated into one platform, no need to install other tracking apps. Willdesk works with Shopify Flow to help you turn your customer service into a profit center, and streamline your Shopify store operations. Also, revert customers through the mobile app. mere
  • Branded Self-service widget, integrate with Order Tracking, FAQs, Contact form.
  • Increase sales with live chat, boost efficiency with a preset Help center.
  • Manage the inbox tickets from multiple social media, Email in one platform.
  • Get complete customer index, Integrate with Klaviyo, Mailchimp, Privy, SMSBump
  • Multi-store integration with support for customization of Fonts, FAQs, and Style

Indeholder tekst, der ikke er oversat

Vis oversættelse
Højdepunkter
Populær blandt virksomheder i USA
Fungerer sammen med de nyeste temaer

Sprog

Engelsk, Kinesisk (forenklet), Kinesisk (traditionelt), Fransk, Tysk, Portugisisk (Portugal), Portugisisk (Brasilien), Italiensk, Spansk, Japansk, Polsk, Dansk, Norsk (bokmål), Hollandsk, Tyrkisk, slovakisk, somali, slovensk, og turkmensk

Fungerer sammen med

Shopify Flow, Betaling, Parcel Panel, Loloyal loyalty, Klaviyo,Mailchimp,One, TrackingMore, EcomSend Pop Ups, Gmail, Zoho,Outlook, Godady, Dropshipman,SEO Ant, Messsenger,Microsoft 365

Kategorier

Beskeder i realtid

Chatbotter med kunstig intelligens, Livechat, Chat via mail, Sociale medier, Agentanalyser, Kryptering

Automatiske svar

Ofte stillede spørgsmål, Hurtige svar

Tilpasning

Farve og skrifttype, Emojis og klistermærker, Chatvindue, Åbningstider, Velkomsthilsner, Chatknapper, Tagging, Chattildeling, Chatflows, Agentavatar

Kanaler

Mail, Livechat, Chatbot, Sociale medier, Selvbetjening, Hjælp, Kontaktformular, Ofte stillede spørgsmål

Automatisering af workflows

Besvar automatisk, Svarskabeloner, Ticketing, Tildel automatisk, Tagging, Ordresporing, Feedbackundersøgelser, Flere sprog, Flere butikker, Rapporter

Priser

Free

Gratis at installere

For a customized plan, please contact us!

  • Unlimited agent
  • 1 store
  • 20 conversations
  • Order track 20 orders
  • Live Chat
  • Email Integration
  • Unlimited FAQ
  • Whatsapp
  • Messenger
  • Instagram

Starter

$16.90 om måneden

eller $152.25 om året, og spar 25 %

$12 per each additional 100 conversations

  • [Early Bird Offer $11.83]
  • Unlimited agent seats
  • 100 conversations
  • Order track 100 orders
  • Live Chat & Email
  • Help Center
  • Social media

7-dages gratis prøveperiode

Basic

$42.90 om måneden

eller $360.36 om året, og spar 30 %

$12 per each additional 100 conversations

  • [Early Bird Offer $30.03]
  • Unlimited agent seats
  • 500 conversations
  • Order track 500 orders
  • Live Chat & Email
  • Help Center
  • Social media

7-dages gratis prøveperiode

Pro

$149.90 om måneden

eller $1,259.16 om året, og spar 30 %

$10 per each additional 100 conversations

  • [Early Bird Offer $104.93]
  • Unlimited agent seats
  • 2000 conversations
  • Order track 2000 orders
  • Live Chat & Email
  • Help Center
  • Social media

7-dages gratis prøveperiode

Indeholder tekst, der ikke er oversat

Vis oversættelse

Alle gebyrer faktureres i USD. Tilbagevendende og brugsbaserede gebyrer faktureres hver 30. dag.

Anmeldelser (774)

Samlet bedømmelse
4,9
Antal pr. bedømmelsesniveau
  • 97 % af bedømmelserne er på 5 stjerner
  • 2 % af bedømmelserne er på 4 stjerner
  • 0 % af bedømmelserne er på 3 stjerner
  • 0 % af bedømmelserne er på 2 stjerner
  • 1 % af bedømmelserne er på 1 stjerner
10. oktober 2024

Very good support. They where presistant and worked to solve my problem.

Sjölotsen
Sverige
11 måneder bruger appen
Channelwill svarede 13. oktober 2024

Thank you so much for taking the time to leave an amazing review! We're very proud to hear that you are happy with the support .We really appreciate your feedback. We are committed to maintaining high standards in user experience in using the platform.

Feel free to contact us anytime as you require, we are available 24/7 to provide help. Thank you again!

Emma
Willdesk Customer Support Team

16. august 2024

Mariadel, was an absolute joy to work with. She quickly fixed what I asked and needed assistance with and explained the process thoroughly. I appreciate this service desk platform.

Glamorous Boutique USA L.L.C.
USA
10 måneder bruger appen
Channelwill svarede 19. august 2024

Thank you so much for leaving an amazing review! We are glad to hear that you are happy with the support. We really appreciate your feedback and we are committed to maintain high standards in the service that we provide.

Feel free to contact us anytime, we are available 24/7 to provide assistance as you require.

Many thanks again!

Emma
Willdesk Customer Support of Channelwill

10. august 2024

I am speechless at how incredibly happy I am with the Helpdesk app (and the helpdesk behind it) from Willdesk. The helpdesk guides me with so much patience and attention. The app itself is very nice. Both in the free version and in the basic version, you can go a long way as a small business in offering service to your customers. Perhaps when my business starts running, I can go for the more advanced version.

I miss one or two features (like the visitors log/ analytics ) that I would have liked to see, but perhaps it will be available in the future. Because what I have now, I find the most important and I have been looking for a long time.

So highly recommended for small businesses.

Special thanks to Mariadel and Kim, for all their help, patience and thinking along.

LievKaart
Holland (Nederlandene)
5 dage bruger appen
Channelwill svarede 12. august 2024

Thank you for taking the time to leave a very nice review! We really appreciate the feedback and making the best user experience is our primary goal. We aim to continue to improve the services we are providing and we are glad that you are happy with the support provided.

Regarding logs and analytics, kindly send us a message with details and specifics of your request and we will be happy to discuss this with the team if this is something that needs to be added in the app.

Thank you again!

Emma
Willdesk Customer Support of Channelwill

26. august 2024

Highly recommend the other ones with high reviews charge you for everything and its harder to use them. Will Desk has been super easy to use and the support is amazing.

Sew It Online
USA
11 dage bruger appen
Channelwill svarede 28. august 2024

Thank you so much for your glowing review! We're thrilled to hear that you've found Willdesk easy to use and that our support team has been amazing. It's great to know that we're offering the right balance of features and ease of use without unnecessary charges.

If you ever need further assistance, we're here to help!

Best regards,

Kim|Willdesk Support Team of Channelwill

11. juli 2024

We have just installed and integrated the app, but we can already say that the features are really diverse, and the apps from Channelwill generally seem to contain more than one initially thinks. We immediately had contact with support and spoke with Mariadel, who promptly addressed our concerns and questions and also unlocked some additional features for us. She was very helpful and competent - just as one would wish. I am excited to see how our customers will find the integration and look forward to the first messages and opportunities that will arise from it.

Wir haben die App gerade erst installiert und integriert, aber wir können jetzt schon sagen, dass die Funktionen wirklich vielfältig sind und die Apps allgemein von Channelwill scheinbar alle mehr enthalten als man zuerst denkt. Wir hatten direkt auch Kontakt mit dem Support und sprachen mit Mariadel, die sich sofort um unsere Anliegen und Fragen kümmerte und uns auch einige weitere Features freigeschaltet hat. Sie war sehr hilfebereit und kompetent - wie man es sich wünscht. Ich bin gespannt wie unsere Kunden die Integration finden und freue mich schon auf die ersten Nachrichten und Möglichkeiten, die sich dadurch eröffnen.

HalloGeschenk.de
Tyskland
2 måneder bruger appen
Channelwill svarede 13. juli 2024

Vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihre Erfahrungen mitzuteilen! Es freut uns zu hören, dass Sie mit den verschiedenen Funktionen unserer App zufrieden sind und dass Ihr anfänglicher Integrationsprozess reibungslos verlief. Es ist großartig zu wissen, dass Mariadel in der Lage war, sich umgehend um Ihre Bedenken zu kümmern und zusätzliche Funktionen für Sie freizuschalten. Wir bemühen uns, Ihnen den bestmöglichen Support zu bieten, und wir schätzen Ihr Feedback sehr. Wir sind gespannt, wie Ihre Kunden auf die Integration reagieren werden und freuen uns auf die Möglichkeiten, die sich daraus ergeben werden. Wenn Sie weitere Fragen haben oder Unterstützung benötigen, zögern Sie bitte nicht, uns zu kontaktieren. Wir sind für Sie da!

Nochmals vielen Dank für Ihre Unterstützung und dafür, dass Sie sich für Loloyal entschieden haben.

Mit freundlichen Grüßen,

Kim|Willdesk Support Team von Channelwill

Support

Channelwill kan besvare dine spørgsmål vedrørende Willdesk: Live Chat&AI Chatbot.

Udvikler

Channelwill

WORK SPACE B15 ON 2/F, WING CHEUNG IND BLDG 58 - 70 KWAI CHEONG, Hong Kong, HK, 999077, HK

Ressourcer

Denne udvikler tilbyder ikke direkte support på Dansk.

Lanceret

22. februar 2021

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