Willdesk: Live Chat&AI Chatbot
- Preisgestaltung
-
Kostenloser Plan verfügbar. Kostenloser Test verfügbar.
- Highlights
- Beliebt bei Unternehmen in den USA
- Kompatibel mit den neuesten Themes
- Bewertung
- 4,9 (814)
- Entwickler
- Channelwill
Vorgestellte Bildergalerie
KI-Kundenservice-Automatisierung | Sofortige Ticketlösung, 24/7 Omnikanal-Support mit KI-Chatbots
Willdesk by Channelwill verbessert E-Commerce-Support mit KI-Automatisierung:Bestellverfolgung,Retouren,Stornierungen und Adressupdates via virtuellem Assistenten.Vereint E-Mail,Live-Chat und Social-Media(Instagram/Messenger/WhatsApp)im Ticket-System.Intelligente Workflows:Warenkorbrückgewinnung,proaktive Kundenansprache,Ticket-Routing und sofortige FAQ-Antworten.Tiefe Integration mit Logistik- und Loyalty-Plattformen:Effiziente Kundenbetreuung.Branding:Anpassbares HelpCenter,Widget und FAQ-Seit
- Branded Self-Service Widget & Trackingmore API - keine extra Tracking-App nötig
- KI-Agent: Emotionserkennung, Produktempfehlung, Auftragsänderung & E-Mail-Filter
- Verwalten Sie Tickets aus Social Media, Chat und E-Mail in einem Helpdesk
- Erhalten Sie vollständigen Kundenindex, integriert mit Klaviyo, Mailchimp, Privy
- Multi-Store-Integration: Anpassung von Schriftarten, FAQs und Stilen
- Highlights
- Beliebt bei Unternehmen in den USA
- Kompatibel mit den neuesten Themes
Sprachen
Englisch, Chinesisch (Vereinfacht), Chinesisch (Traditionell), Französisch, Deutsch, Portugiesisch (Portugal), Portugiesisch (Brasilien), Italienisch, Spanisch, Japanisch, Polnisch, Dänisch, Norwegisch (Bokmål), Niederländisch, Türkisch, Slowakisch, Somali, Slowenisch, Turkmenisch, Finnisch, Russisch, Koreanisch, Schwedisch, Tschechisch, Estnisch, Irisch, Norwegisch (Nynorsk), Norwegisch und Thai
Kompatibel mit
- Checkout
- Shopify Flow
- Parcel Panel
- Tracking More
- Outlook,Gmail,Zoho
- Klaviyo, Mailchimp, SMSBump
- Privy
- Loloyal loyalty,Dropshipman
Kategorien
Nachrichten in Echtzeit
Automatisierte Antworten
Preisgestaltung
Kostenlos
Kostenlos
- Unbegrenzte Agenten
- 1 Shop
- 20 Gespräche
- Live-Chat, Kontaktformular
- Bestellverfolgung
- E-Mail & Social Media Integration
- Hilfecenter: Unbegrenzte FAQ
- 24/7 Echtzeit-Service
Starter
$16.90 / Monat
oder $152.25/Jahr mit einer Ersparnis von 25 %
$ 12 pro zusätzliche 100 Konversationen
- [Early Bird Angebot $10.14 ]
- 1 Shop
- 100 Gespräche
- Automatisierungsbot
- Eigene FAQ-Domain
- Nutzer & Chat Tags
- Begrenzte kostenlose Bestellverfolgung
7-tägiger kostenloser Test
Basis
$42.90 / Monat
oder $360.36/Jahr mit einer Ersparnis von 30 %
$ 12 pro zusätzliche 100 Konversationen
- [Early Bird Angebot $25.74 ]
- 3 Shops
- 500 Gespräche
- Begrenzte kostenlose Bestellverfolgung
- Prioritäts-Support
7-tägiger kostenloser Test
Professional
$149.90 / Monat
oder $1,259.16/Jahr mit einer Ersparnis von 30 %
$10 pro zusätzliche 100 Konversationen
- [Early Bird Angebot $89.94 ]
- Mehrere Shops
- 2000 Gespräche
- Begrenzte kostenlose Bestellverfolgung
- Individueller Plan & more
7-tägiger kostenloser Test
Alle Gebühren werden in USD berechnet. Wiederkehrende und nutzungsabhängige Gebühren werden alle 30 Tage in Rechnung gestellt.
Rezensionen (814)
It's a great app for encouraging your customers to reach out to you. Excellent customisation options to match your brand colours and options to add things like FAQ & order tracking.
Customer support is also excellent, I had an issue my end integrating a third store and customer support sorted it quickly and were very friendly and helpful. The fact that you get the option to integrate three stores on the paid plan is well worth it!
I would highly recommend and I will be using Willdesk for more stores in the future.
Thank you so much for your wonderful review! 😊 We're thrilled to hear that you're enjoying Willdesk and that our customization options, FAQ, and order tracking features are helping you connect with your customers more effectively.
Our team is always happy to assist, and we’re glad we could quickly resolve your integration issue. Your kind words and recommendation mean a lot to us! 💙
We look forward to supporting you as you continue to grow and manage more stores with Willdesk. If you ever need assistance, we're just a message away! 🚀
Best Regards,
Kim|Willdesk Customer Support
Exceptional AI-Powered Support Platform!
We have been using Willdesk AI for our customer service needs, and the experience has been outstanding! The AI-powered features significantly streamline our workflow, making it easier to manage inquiries efficiently.
One of the best aspects of Willdesk is their excellent customer support—they genuinely care about their users and continuously improve their service based on feedback. The recent update on AI assistance and transparency in pricing shows their commitment to providing value and clarity.
Additionally, the mobile app enhancements have made it much easier to track unresolved queries and prioritize customer support needs. While email notifications for unresolved AI queries would be a great addition, we appreciate that they are already working on implementing this feature.
Overall, Willdesk AI is a game-changer for businesses looking for a smart, AI-powered customer support solution. Highly recommended for anyone using Shopify or other e-commerce platforms!
Thank you so much for your amazing review! We're very proud to hear that you are happy with the app and the customer support. We really appreciate your feedback and we are committed to maintaining high standards and to continue to improve user experience from the app.
Feel free to contact us anytime as you may require support or if you have questions and suggestions. We are available 24/7 to provide assistance.
Thank you again!
Best regards,
Emma
Willdesk Customer Support Team.
We used to use ZEN DESK.. and was a good system. But for what we need, WILLDESK is more than enough. Flexible, intuitive and with AI now, even better. Support staff is top notch.. all of them are professional and patient. Great all around company.
Thank you so much for taking the time to leave us an amazing review! We are delighted that you're happy with the app and the support team. We really appreciate your feedback, we are committed to provide the best user experience and we will continue to try to better.
Feel free to contact us anytime for suggestions, questions and support. We are available 24/7 to provide assistance.
Thank you again!
Emma
Willdesk Customer Support Team
Great support. The team replied to my questions very quickly and solved the problem in no time. The software itself is really good and I would highly recommend it.
Thank you very much.
Thank you for your kind words! 😊 We're thrilled to hear that our support team was able to assist you quickly and effectively, and that you're enjoying the software. Your recommendation means a lot to us! If you ever need further assistance, we're always here to help. 🚀✨
Best Regards,
Kim|Willdesk Support Team of Channelwill
Very response customer service & engineering team! App is working great so far!!
Thank you so much for taking the time to leave an amazing review! We are so glad that you're happy with the support and the app. We truly appreciate your feedback.
We promise to continue to do best effort in providing the best user experience to everyone.
Kindly feel free to contact us anytime for suggestions, questions and support. We are always available to provide help..
Thank you again for choosing Willdesk!
Emma
Willdesk Customer Support Team
Support
App-Support von Channelwill
Ressourcen
Entwickler
Eingeführt
22. Februar 2021
Empfohlen in
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