Willdesk: Live Chat&AI Chatbot
- Tarification
-
Forfait gratuit disponible. Essai gratuit disponible.
- Caractéristiques
- Jouissant d’une grande popularité auprès des entreprises basées aux États-Unis
- Fonctionne avec les thèmes les plus récents
- Note
- 4,9 (809)
- Développeur
- Channelwill
Galerie d’images vedette
Automatisation du Service Client IA | Résolution Instantanée, Support Omnicanal 24h/7j avec Chatbots
Willdesk by Channelwill améliore le support e-commerce avec automatisation intelligente:suivi de commandes,retours,annulations et mise à jour d'adresses via assistant virtuel.Unifie emails,chat et réseaux(Instagram/Messenger/WhatsApp)en système de tickets. Workflows intelligents:récupération de paniers, engagement proactif, routage de tickets et réponses FAQ instantanées.Intégration solutions logistiques et de fidélisation:service client optimisé.Personnalisation : centre d'aide,widget et FAQ
- Widget personnalisé & API Trackingmore - pas d'app de suivi supplémentaire
- Omnicanal IA: Recommandations, Détection d'émotion, Après-vente & filtrage e-mai
- Gérez tickets depuis réseaux sociaux, chat et email dans un help desk unique
- Obtenez un index client complet, intégré à Klaviyo, Mailchimp, Privy et SMSBump
- Intégration multi-boutiques:personnalisation polices,FAQ et style pour UX optima
- Caractéristiques
- Jouissant d’une grande popularité auprès des entreprises basées aux États-Unis
- Fonctionne avec les thèmes les plus récents
Langues
anglais, chinois (simplifié), chinois (traditionnel), français, allemand, portugais (Portugal), portugais (Brésil), italien, espagnol, japonais, polonais, danois, norvégien (Bokmål), néerlandais, turc, slovaque, somali, slovène, turkmène, finnois, russe, coréen, suédois, tchèque, estonien, irlandais, norvégien nynorsk, norvégien, et thaï
Fonctionne avec
- Processus de paiement
- Shopify Flow
- TrackingMore
- Parcel Panel
- Microsoftsoft 365
- Gmail, Outlook, Zoho
- Klaviyo, Mailchimp, Privy
- Loloyal loyalty, Dropshipman
Catégories
Messagerie en temps réel
Réponses automatisées
Canaux
Tarification
Gratuit
Gratuite
- Agents illimités
- 1 boutique
- 20 conversations
- Chat en direct, Formulaire de contact
- Suivi de commande
- Intégration email & réseaux sociaux
- Centre d'aide : FAQ illimitée
- Service en temps réel 24h/24, 7j/7
Débutant
$16.90 / mois
ou $152.25/an et économisez 25 %
$ 12 pour chaque tranche de 100 conversations supplémentaires
- [Offre Early Bird $10.14 ]
- 1 boutique
- 100 conversations
- Bot d'automatisation
- Domaine FAQ personnalisé
- Tags utilisateurs & chat
- Quota limité de suivi gratuit
Essai gratuit de 7 jour(s)
Essentiel
$42.90 / mois
ou $360.36/an et économisez 30 %
$ 12 pour chaque tranche de 100 conversations supplémentaires
- [Offre Early Bird $20.93]
- 3 boutiques
- 500 conversations
- Quota limité de suivi gratuit
- Support prioritaire
Essai gratuit de 7 jour(s)
Professionnel
$149.90 / mois
ou $1,259.16/an et économisez 30 %
$ 10 pour chaque tranche de 100 conversations supplémentaires
- [Offre Early Bird $89.94 ]
- Boutiques multiples
- 2000 conversations
- Quota limité de suivi gratuit
- Plan personnalisé & plus
Essai gratuit de 7 jour(s)
Tous les frais sont facturés en USD. Les frais récurrents et basés sur l’utilisation sont facturés tous les 30 jours.
Avis (809)
Exceptional AI-Powered Support Platform!
We have been using Willdesk AI for our customer service needs, and the experience has been outstanding! The AI-powered features significantly streamline our workflow, making it easier to manage inquiries efficiently.
One of the best aspects of Willdesk is their excellent customer support—they genuinely care about their users and continuously improve their service based on feedback. The recent update on AI assistance and transparency in pricing shows their commitment to providing value and clarity.
Additionally, the mobile app enhancements have made it much easier to track unresolved queries and prioritize customer support needs. While email notifications for unresolved AI queries would be a great addition, we appreciate that they are already working on implementing this feature.
Overall, Willdesk AI is a game-changer for businesses looking for a smart, AI-powered customer support solution. Highly recommended for anyone using Shopify or other e-commerce platforms!
Thank you so much for your amazing review! We're very proud to hear that you are happy with the app and the customer support. We really appreciate your feedback and we are committed to maintaining high standards and to continue to improve user experience from the app.
Feel free to contact us anytime as you may require support or if you have questions and suggestions. We are available 24/7 to provide assistance.
Thank you again!
Best regards,
Emma
Willdesk Customer Support Team.
We used to use ZEN DESK.. and was a good system. But for what we need, WILLDESK is more than enough. Flexible, intuitive and with AI now, even better. Support staff is top notch.. all of them are professional and patient. Great all around company.
Thank you so much for taking the time to leave us an amazing review! We are delighted that you're happy with the app and the support team. We really appreciate your feedback, we are committed to provide the best user experience and we will continue to try to better.
Feel free to contact us anytime for suggestions, questions and support. We are available 24/7 to provide assistance.
Thank you again!
Emma
Willdesk Customer Support Team
Great support. The team replied to my questions very quickly and solved the problem in no time. The software itself is really good and I would highly recommend it.
Thank you very much.
Thank you for your kind words! 😊 We're thrilled to hear that our support team was able to assist you quickly and effectively, and that you're enjoying the software. Your recommendation means a lot to us! If you ever need further assistance, we're always here to help. 🚀✨
Best Regards,
Kim|Willdesk Support Team of Channelwill
Easy to set up, good to use. Great customer service.
Thank you so much for leaving a wonderful review! We're very delighted to hear that you are happy with the support and the platform. We really appreciate your feedback. We promise to continue and maintain high standards in user experience from using the Willdesk.
Feel free to send us a message anytime as you require support. We are available 24/7.
Thanks again!
Emma
Willdesk Customer Support Team
great i love this app, support are very available for help
Thank you so much for your kind words! 😊 We're thrilled to hear that you love the app and that our support team could assist you. If you ever need help, we're always here for you! 🚀💙
Best Regards,
Kim| Willdesk Support Team
Assistance
Assistance relative à l’application fournie par Channelwill.
Ressources
Développeur
WORK SPACE B15 ON 2/F, WING CHEUNG IND BLDG 58 - 70 KWAI CHEONG, Hong Kong, HK, 999077, HK
Lancement
22 février 2021
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