Willdesk: Live Chat&AI Chatbot
- Tarification
-
Forfait gratuit disponible. Essai gratuit disponible.
- Caractéristiques
- Jouissant d’une grande popularité auprès des entreprises basées aux États-Unis
- Fonctionne avec les thèmes les plus récents
- Note
- 4,9 (814)
- Développeur
- Channelwill
Galerie d’images vedette
Automatisation du Service Client IA | Résolution Instantanée, Support Omnicanal 24h/7j avec Chatbots
Willdesk by Channelwill améliore le support e-commerce avec automatisation intelligente:suivi de commandes,retours,annulations et mise à jour d'adresses via assistant virtuel.Unifie emails,chat et réseaux(Instagram/Messenger/WhatsApp)en système de tickets. Workflows intelligents:récupération de paniers, engagement proactif, routage de tickets et réponses FAQ instantanées.Intégration solutions logistiques et de fidélisation:service client optimisé.Personnalisation : centre d'aide,widget et FAQ
- Widget personnalisé & API Trackingmore - pas d'app de suivi supplémentaire
- Omnicanal IA: Recommandations, Détection d'émotion, Après-vente & filtrage e-mai
- Gérez tickets depuis réseaux sociaux, chat et email dans un help desk unique
- Obtenez un index client complet, intégré à Klaviyo, Mailchimp, Privy et SMSBump
- Intégration multi-boutiques:personnalisation polices,FAQ et style pour UX optima
- Caractéristiques
- Jouissant d’une grande popularité auprès des entreprises basées aux États-Unis
- Fonctionne avec les thèmes les plus récents
Langues
anglais, chinois (simplifié), chinois (traditionnel), français, allemand, portugais (Portugal), portugais (Brésil), italien, espagnol, japonais, polonais, danois, norvégien (Bokmål), néerlandais, turc, slovaque, somali, slovène, turkmène, finnois, russe, coréen, suédois, tchèque, estonien, irlandais, norvégien nynorsk, norvégien, et thaï
Fonctionne avec
- Processus de paiement
- Shopify Flow
- TrackingMore
- Parcel Panel
- Microsoftsoft 365
- Gmail, Outlook, Zoho
- Klaviyo, Mailchimp, Privy
- Loloyal loyalty, Dropshipman
Catégories
Messagerie en temps réel
Réponses automatisées
Canaux
Tarification
Gratuit
Gratuite
- Agents illimités
- 1 boutique
- 20 conversations
- Chat en direct, Formulaire de contact
- Suivi de commande
- Intégration email & réseaux sociaux
- Centre d'aide : FAQ illimitée
- Service en temps réel 24h/24, 7j/7
Débutant
$16.90 / mois
ou $152.25/an et économisez 25 %
$ 12 pour chaque tranche de 100 conversations supplémentaires
- [Offre Early Bird $10.14 ]
- 1 boutique
- 100 conversations
- Bot d'automatisation
- Domaine FAQ personnalisé
- Tags utilisateurs & chat
- Quota limité de suivi gratuit
Essai gratuit de 7 jour(s)
Essentiel
$42.90 / mois
ou $360.36/an et économisez 30 %
$ 12 pour chaque tranche de 100 conversations supplémentaires
- [Offre Early Bird $20.93]
- 3 boutiques
- 500 conversations
- Quota limité de suivi gratuit
- Support prioritaire
Essai gratuit de 7 jour(s)
Professionnel
$149.90 / mois
ou $1,259.16/an et économisez 30 %
$ 10 pour chaque tranche de 100 conversations supplémentaires
- [Offre Early Bird $89.94 ]
- Boutiques multiples
- 2000 conversations
- Quota limité de suivi gratuit
- Plan personnalisé & plus
Essai gratuit de 7 jour(s)
Tous les frais sont facturés en USD. Les frais récurrents et basés sur l’utilisation sont facturés tous les 30 jours.
Avis (814)
It's a great app for encouraging your customers to reach out to you. Excellent customisation options to match your brand colours and options to add things like FAQ & order tracking.
Customer support is also excellent, I had an issue my end integrating a third store and customer support sorted it quickly and were very friendly and helpful. The fact that you get the option to integrate three stores on the paid plan is well worth it!
I would highly recommend and I will be using Willdesk for more stores in the future.
Thank you so much for your wonderful review! 😊 We're thrilled to hear that you're enjoying Willdesk and that our customization options, FAQ, and order tracking features are helping you connect with your customers more effectively.
Our team is always happy to assist, and we’re glad we could quickly resolve your integration issue. Your kind words and recommendation mean a lot to us! 💙
We look forward to supporting you as you continue to grow and manage more stores with Willdesk. If you ever need assistance, we're just a message away! 🚀
Best Regards,
Kim|Willdesk Customer Support
Exceptional AI-Powered Support Platform!
We have been using Willdesk AI for our customer service needs, and the experience has been outstanding! The AI-powered features significantly streamline our workflow, making it easier to manage inquiries efficiently.
One of the best aspects of Willdesk is their excellent customer support—they genuinely care about their users and continuously improve their service based on feedback. The recent update on AI assistance and transparency in pricing shows their commitment to providing value and clarity.
Additionally, the mobile app enhancements have made it much easier to track unresolved queries and prioritize customer support needs. While email notifications for unresolved AI queries would be a great addition, we appreciate that they are already working on implementing this feature.
Overall, Willdesk AI is a game-changer for businesses looking for a smart, AI-powered customer support solution. Highly recommended for anyone using Shopify or other e-commerce platforms!
Thank you so much for your amazing review! We're very proud to hear that you are happy with the app and the customer support. We really appreciate your feedback and we are committed to maintaining high standards and to continue to improve user experience from the app.
Feel free to contact us anytime as you may require support or if you have questions and suggestions. We are available 24/7 to provide assistance.
Thank you again!
Best regards,
Emma
Willdesk Customer Support Team.
We used to use ZEN DESK.. and was a good system. But for what we need, WILLDESK is more than enough. Flexible, intuitive and with AI now, even better. Support staff is top notch.. all of them are professional and patient. Great all around company.
Thank you so much for taking the time to leave us an amazing review! We are delighted that you're happy with the app and the support team. We really appreciate your feedback, we are committed to provide the best user experience and we will continue to try to better.
Feel free to contact us anytime for suggestions, questions and support. We are available 24/7 to provide assistance.
Thank you again!
Emma
Willdesk Customer Support Team
Great support. The team replied to my questions very quickly and solved the problem in no time. The software itself is really good and I would highly recommend it.
Thank you very much.
Thank you for your kind words! 😊 We're thrilled to hear that our support team was able to assist you quickly and effectively, and that you're enjoying the software. Your recommendation means a lot to us! If you ever need further assistance, we're always here to help. 🚀✨
Best Regards,
Kim|Willdesk Support Team of Channelwill
Very response customer service & engineering team! App is working great so far!!
Thank you so much for taking the time to leave an amazing review! We are so glad that you're happy with the support and the app. We truly appreciate your feedback.
We promise to continue to do best effort in providing the best user experience to everyone.
Kindly feel free to contact us anytime for suggestions, questions and support. We are always available to provide help..
Thank you again for choosing Willdesk!
Emma
Willdesk Customer Support Team
Assistance
Assistance relative à l’application fournie par Channelwill.
Ressources
Développeur
Lancement
22 février 2021
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