
Willdesk: Live Chat&AI Chatbot
- Tarification
-
Forfait gratuit disponible. Essai gratuit disponible.
- Caractéristiques
- Jouissant d’une grande popularité auprès des entreprises basées aux États-Unis
- Fonctionne avec les thèmes les plus récents
- Note
- 4,9 (801)
- Développeur
- Channelwill
Galerie d’images vedette

Service Client IA | Résolution de Tickets en 8s, Assistance 24h & Fidélisation Intelligente
Willdesk by Channelwill améliore le support e-commerce avec automatisation intelligente:suivi de commandes,retours,annulations et mise à jour d'adresses via assistant virtuel.Unifie emails,chat et réseaux(Instagram/Messenger/WhatsApp)en système de tickets. Workflows intelligents:récupération de paniers, engagement proactif, routage de tickets et réponses FAQ instantanées.Intégration solutions logistiques et de fidélisation:service client optimisé.Personnalisation : centre d'aide,widget et FAQ
- Widget d’auto-assistance, intégré suivi commandes, FAQ et formulaire de contact
- Omnicanal IA: Recommandations, Détection d'émotion, Après-vente
- Gérez tickets depuis réseaux sociaux, chat et email dans un help desk unique
- Obtenez un index client complet, intégré à Klaviyo, Mailchimp, Privy et SMSBump
- Intégration multi-boutiques:personnalisation polices,FAQ et style pour UX optima
- Caractéristiques
- Jouissant d’une grande popularité auprès des entreprises basées aux États-Unis
- Fonctionne avec les thèmes les plus récents
Langues
anglais, chinois (simplifié), chinois (traditionnel), français, allemand, portugais (Portugal), portugais (Brésil), italien, espagnol, japonais, polonais, danois, norvégien (Bokmål), néerlandais, turc, slovaque, somali, slovène, turkmène, finnois, russe, coréen, et suédois
Fonctionne avec
- Processus de paiement
- Shopify Flow
- TrackingMore
- Parcel Panel
- Microsoftsoft 365
- Gmail, Outlook, Zoho
- Klaviyo, Mailchimp, Privy
Catégories
Messagerie en temps réel
Réponses automatisées
Canaux
Tarification
Free
Gratuite
- Unlimited agent
- 1 store
- 20 conversations
- Order track 20 orders
- Live Chat
- Email Integration
- Unlimited FAQ
- Messenger
Basic
$16.90 / mois
ou $152.25/an et économisez 25 %
$12 per each additional 100 tickets
- [Early Bird Offer $11.83]
- Unlimited agent seats
- 100 conversations
- Order track 100 orders
- Live Chat & Email
- Help Center
- Social media
Essai gratuit de 7 jour(s)
Pro
$42.90 / mois
ou $360.36/an et économisez 30 %
$12 per each additional 100 tickets
- [Early Bird Offer $20.93]
- Unlimited agent seats
- 300 conversations
- Order track 300 orders
- Live Chat & Email
- Help Center
- Social media [Earl
Essai gratuit de 7 jour(s)
Advance
$149.90 / mois
ou $1,259.16/an et économisez 30 %
$10 per each additional 100 tickets
- [Early Bird Offer $62.93]
- Unlimited agent seats
- 1000 conversations
- Order track 1000 orders
- Live Chat & Email
- Help Center
- Social media
Essai gratuit de 7 jour(s)
Tous les frais sont facturés en USD. Les frais récurrents et basés sur l’utilisation sont facturés tous les 30 jours.
Avis (801)
We used to use ZEN DESK.. and was a good system. But for what we need, WILLDESK is more than enough. Flexible, intuitive and with AI now, even better. Support staff is top notch.. all of them are professional and patient. Great all around company.
Thank you so much for taking the time to leave us an amazing review! We are delighted that you're happy with the app and the support team. We really appreciate your feedback, we are committed to provide the best user experience and we will continue to try to better.
Feel free to contact us anytime for suggestions, questions and support. We are available 24/7 to provide assistance.
Thank you again!
Emma
Willdesk Customer Support Team
Easy to set up, good to use. Great customer service.
Thank you so much for leaving a wonderful review! We're very delighted to hear that you are happy with the support and the platform. We really appreciate your feedback. We promise to continue and maintain high standards in user experience from using the Willdesk.
Feel free to send us a message anytime as you require support. We are available 24/7.
Thanks again!
Emma
Willdesk Customer Support Team
great i love this app, support are very available for help
Thank you so much for your kind words! 😊 We're thrilled to hear that you love the app and that our support team could assist you. If you ever need help, we're always here for you! 🚀💙
Best Regards,
Kim| Willdesk Support Team
Great service Kim answers all your questions!
she is attentive to your problem and always finds a solution to solve them! thanks to her!
Thank you so much for taking the time to leave a fantastic review! We are delighted that you're happy with the support. We really appreciate your feedback as we continue to try to provide the best user experience.
Feel free to contact us anytime for suggestions, questions and support. We are available 24/7 to provide assistance.
Thank you again!
Emma
Willdesk Customer Support Team
I am very satisfied with the service provided. The agent was responsive and handled my issue promptly. Thank you for the excellent support!
Thank you for sharing your wonderful feedback! 😊
We’re thrilled to hear that you’re very satisfied with the service and that our team could promptly assist you. Your satisfaction is our priority, and it’s rewarding to know we met your expectations.
Should you need any further assistance or have additional questions, please don’t hesitate to reach out. We’re always here to help!
Best regards,
Kim|Willdesk Support Team of Channelwill
Assistance
Assistance relative à l’application fournie par Channelwill.
Ressources
Développeur
WORK SPACE B15 ON 2/F, WING CHEUNG IND BLDG 58 - 70 KWAI CHEONG, Hong Kong, HK, 999077, HK
Lancement
22 février 2021
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