WD‑Live Chat, Helpdesk,Chatbot
Galerie d’images vedette
Caractéristiques
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Basées aux États-Unis
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Fonctionne avec les thèmes les plus récents
À propos de cette application
Lancement
22 février 2021
Langues
anglais, chinois (simplifié), chinois (traditionnel), français, allemand, portugais (Portugal), portugais (Brésil), italien, espagnol, japonais, polonais, danois, norvégien (Bokmål), néerlandais, turc, slovaque, somali, slovène, et turkmène
Catégories
Chat , Gestion de tickets d’assistanceFonctionne avec
Shopify Flow, TrackingMore, Parcel Panel, Microsoftsoft 365, Gmail, Outlook, Zoho, Klaviyo, Mailchimp, PrivyFaites du service client un centre de profit avec Willdesk, la plateforme marketing tout-en-un.
Avec Willdesk, vous pouvez améliorer la satisfaction de vos clients et augmenter les conversions grâce à une plateforme unique qui intègre le suivi de commande, la FAQ, le centre d'aide, les e-mails, le chat en direct, Facebook Messenger, Whatsapp et les médias sociaux. Vous pouvez également contacter vos clients à tout moment via l'application mobile Willdesk. Essayez dès aujourd'hui et révolutionnez votre expérience Shopify !
- Widget libre-service de marque, intégré au suivi des commandes et à la FAQ
- Boostez vos ventes grâce au chat en ligne et convertissez vos visiteurs
- Gérez tous les canaux dans une seule boîte de réception
- Obtenir un index complet des clients, stimuler les ventes grâce au CRM
- Intégration multi-magasin, prise en charge de l'intégration custom Js
Tarifs
Essai gratuit de 7 joursFree
Installation gratuite
Additional SEO services are available for an additional fee starting at $79
- Unlimited agent
- 1 store
- 20 conversations
- Order track 20 orders
- Live Chat
- Email Integration
- Unlimited FAQ
- Messenger
Basic
$16.90/mois
ou $152.25/an et économisez 25 %
$12 per each additional 100 tickets
- [Early Bird Offer $8.45]
- Unlimited agent seats
- 100 conversations
- Order track 100 orders
- Live Chat & Email
- Help Center
- Social media
Pro
$29.90/mois
ou $258.48/an et économisez 28 %
$12 per each additional 100 tickets
- [Early Bird Offer $14.95]
- Unlimited agent seats
- 300 conversations
- Order track 300 orders
- Live Chat & Email
- Help Center
- Social media [Earl
Advance
$89.90/mois
ou $733.72/an et économisez 32 %
$10 per each additional 100 tickets
- [Early Bird Offer $44.95]
- Unlimited agent seats
- 1000 conversations
- Order track 1000 orders
- Live Chat & Email
- Help Center
- Social media
Free
Installation gratuite
Additional SEO services are available for an additional fee starting at $79
- Unlimited agent
- 1 store
- 20 conversations
- Order track 20 orders
- Live Chat
- Email Integration
- Unlimited FAQ
- Messenger
Basic
$16.90/mois
ou $152.25/an et économisez 25 %
$12 per each additional 100 tickets
- [Early Bird Offer $8.45]
- Unlimited agent seats
- 100 conversations
- Order track 100 orders
- Live Chat & Email
- Help Center
- Social media
Pro
$29.90/mois
ou $258.48/an et économisez 28 %
$12 per each additional 100 tickets
- [Early Bird Offer $14.95]
- Unlimited agent seats
- 300 conversations
- Order track 300 orders
- Live Chat & Email
- Help Center
- Social media [Earl
Advance
$89.90/mois
ou $733.72/an et économisez 32 %
$10 per each additional 100 tickets
- [Early Bird Offer $44.95]
- Unlimited agent seats
- 1000 conversations
- Order track 1000 orders
- Live Chat & Email
- Help Center
- Social media
Tous les frais sont facturés en USD. Les frais récurrents et basés sur l’utilisation sont facturés tous les 30 jours.
725 avis
The support help us to add on option to open the willdesk window via a Click on our own icone or text selection. Great option to connect our CUSTOMER CARE page to willdesk. Just continue like now, excellent-recommended. Cheers. Cricketco.be
Thank you so much for your positive feedback! 🌟 We're thrilled to hear that our support team assisted you in seamlessly integrating the option to open the WillDesk window through a click on your own icon or text selection. It's fantastic to know that this feature has enhanced your connection with our CUSTOMER CARE page. 🤝 We're committed to maintaining this level of excellence, and we truly appreciate your recommendation. Cheers to more successful collaborations! 🚀🎉
Best Regards,
Sophie 💞
Willdesk Team
We've been using Willdesk for our FAQ section for quite some time now and we really are very satisfied. Also the chat function is helpful for our online shop.
I particularly want to mention the Willdesk support team. Not only are they always very friendly, they also make a great effort to solve any issue or question I have.
🌟 Thank you so much for your glowing review! We're thrilled to hear that Willdesk has been a valuable asset for your FAQ section and online shop. 😊 Our team is dedicated to providing top-notch support, and we're delighted that you appreciate their friendliness and commitment to resolving any issues or questions. 🚀 Your satisfaction is our priority! If there's anything else you need, feel free to reach out. Happy to have you on board! 🙌✨
Best regards,
Sophie| Willdesk Support
The chat feature has been super useful in connecting with customers quickly. Having it directly integrated into Shopify makes it easier than ever to provide quick, detailed information.
Thank you for the positive feedback! 😊 We're delighted to hear that you found our chat feature super useful in connecting with your customers! At the same time, our integration with Shopify makes it more convenient for you to access information from Shopify's end. If you have any further questions or concerns, feel free to reach out. Your satisfaction is our priority! 👍🚀
Best Regards,
Kim
Willdesk Support Team 🌟
Really easy to set up and use among the others on the shopify app store. Custom support is quick to respond and really helpful. Sophie from the live chat support is really helpful and sweet.
Thank you for the positive feedback! 😊 We're delighted to hear that you found our app easy to set up among other Shopify Apps and our customer support responsive and helpful! At the same time, we are celebrating to know that you found Sophie very helpful and sweet. If you have any further questions or concerns, feel free to reach out. Your satisfaction is our priority! 👍🚀
Best Regards,
Kim
Willdesk Support Team 🌟
I would not recommend this app due to their new customer support team. They are not sticking to their commitments. Their old support members were very supportive. They have recently introduced a new pricing structure and I have been a pro plan member since long ago. However, after their new pricing, they didn't put my account on the new pro plan and asked me to upgrade to the new plan. At least it would help if you firmed on the commitment that you had made before.
Hello there,
This is Sophie from Willdesk Support. Thank you for bringing this to our attention, and we sincerely apologize for any inconvenience caused. We understand your frustration and appreciate your loyalty as a long-time Pro Plan member.
We are actively investigating the situation to ensure a swift resolution. Rest assured, we are committed to addressing the discrepancy in your account and will work to honor the commitment made to you.
Your feedback is invaluable, and we genuinely value your continued support. We apologize for any inconvenience this may have caused and appreciate your patience as we strive to rectify the situation.
If you have any further concerns or details to share, please feel free to reach out directly.
Sincerely,
Sophie
À propos de cette application
Lancement
22 février 2021
Langues
anglais, chinois (simplifié), chinois (traditionnel), français, allemand, portugais (Portugal), portugais (Brésil), italien, espagnol, japonais, polonais, danois, norvégien (Bokmål), néerlandais, turc, slovaque, somali, slovène, et turkmène
Catégories
Chat , Gestion de tickets d’assistanceFonctionne avec
Shopify Flow, TrackingMore, Parcel Panel, Microsoftsoft 365, Gmail, Outlook, Zoho, Klaviyo, Mailchimp, PrivyConçue par Channelwill
À propos de Channelwill
Note moyenne : 5,0
5 ans d’expérience dans la création d’applications pour l’App Store de Shopify
SHOP 185 G/F HANG WAI IND CTR NO 6 KIN TAI ST TUEN MUN NT, HONG KONG, HK, 999007, HK
Assistance
Envoyer un messagesupport@willdesk.email
Ressources
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