Live Chat,Help Center,FAQ Page
Galerie d’images en vedette
Caractéristiques
-
Basées aux États-Unis
-
Fonctionne avec les thèmes les plus récents
-
Utilisation directe dans l’interface administrateur Shopify
À propos de cette application
Lancement
22 février 2021 · Journal des changements
Langues
anglais, chinois (simplifié), chinois (traditionnel), français, allemand, et portugais (Brésil)
S’intègre avec :
TrackingMore, Parcel PanelLes excellents commerçants se développent grâce à une assistance Ecommerce exceptionnel et rentable
Willdesk est conçu pour les marchands Shopify, qui gère les commandes des clients et les messages de la boîte de réception de plusieurs médias sociaux. Une fonction FAQ dédiée combinée à un système de suivi des commandes intégré vous fait gagner de temps pour traiter plus de 70 % des questions telles que "où en est ma commande", et vous pouvez répondre aux demandes de vos clients sur l'application mobile compatible avec les plateformes Android et ios.
-
Widget libre-service de marque, intégré au suivi des commandes et à la FAQ
-
Boostez vos ventes grâce au chat en ligne et convertissez vos visiteurs
-
Gérez tous les canaux dans une seule boîte de réception
-
Obtenir un index complet des clients, stimuler les ventes grâce au CRM
-
Intégration multi-magasin, prise en charge de l'intégration custom Js
Tarifs
Free
Gratuite
- Unlimited agent seats
- 50 conversations
- Order track 20 orders
- Live Chat & Email
- Help Center (FAQ)
- Messenger
- Multiple stores
Basic
$9.90/mois
- Unlimited agent seats
- 300 conversations
- Order track 200 orders
- Live Chat & Email
- Help Center
- Messenger
- Multiple stores
Pro
$29.90/mois
- Unlimited agent seats
- 2000 conversations
- Order track 2000 orders
- Live Chat & Email
- Help Center
- Messenger
- Multiple stores
Advance
$99.90/mois
- Unlimited agent seats
- Unlimited conversations
- Order track Unlimited orders
- Live Chat & Email
- Help Center
- Messenger
- Multiple stores
Free
Gratuite
- Unlimited agent seats
- 50 conversations
- Order track 20 orders
- Live Chat & Email
- Help Center (FAQ)
- Messenger
- Multiple stores
Basic
$9.90/mois
- Unlimited agent seats
- 300 conversations
- Order track 200 orders
- Live Chat & Email
- Help Center
- Messenger
- Multiple stores
Pro
$29.90/mois
- Unlimited agent seats
- 2000 conversations
- Order track 2000 orders
- Live Chat & Email
- Help Center
- Messenger
- Multiple stores
Advance
$99.90/mois
- Unlimited agent seats
- Unlimited conversations
- Order track Unlimited orders
- Live Chat & Email
- Help Center
- Messenger
- Multiple stores
Tous les frais sont facturés en USD. Les frais récurrents et basés sur l’utilisation sont facturés tous les 30 jours.
546 avis
Very useful app, the key is that their customer service is very good, basically you can consult at any time, which is a savior for emergencies
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Nona|Willdesk Support
WARNING: This app automatically modifies your stores live theme.liquid and activates its own widget immediately on install! This is the first time I've come an app that makes active modifications to the live theme without even a hint that any changes have been made. If I hadn't done my diligence exploring the settings and noticing the widget was already enabled and active, I would have unknowingly had a UI element interfering with my existing theme and confusing customers.
The fact that these code changes are made automatically without consent or notice is bad enough, but beyond that there isn't even a proper uninstall option to automatically remove the code - all you get is a blurb in the FAQ section with an unreadably small screenshot with a red box around the added code and instructions to delete it. Of course the box also includes the final closing HTML body tag which needs to stay in the file, so if you miss that you might just break your site in the process.
To the developer: add a welcome splash page that has a button to apply the code change to the theme, do not auto-activate intrusive store page UI features, and make a proper uninstall option to have the app remove code changes.
Hello There,
Thank you for your feedback, we are sorry for the inconvenience we had caused you. The app will enable automatically once you have done the initial requirements after you installed our app. And towards the help article in uninstalling the app, we will optimize the article and have our customers a better understanding and clear instructions before installing the app and when planning to uninstall the app.😊
Our development team will also consider your suggestions in developing the app and especially the app function.😊To properly address your issue allow us to reach the Willdesk Support Team and we will arrange for you with one of our customer support experts and tech support to solve all the problem you encounter. Feel free to leave us a message in live chat and at the email address: support@willdesk.email.
With your simple suggestion, feedback, and response we can help each other grow.
Best Regards,
Nona Willdesk SUpport Team
Nona was very helpful and helped me link my store's business email account to Willdesk's email function. The response time was very quick.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Nona|Willdesk Support
À propos de cette application
Lancement
22 février 2021 · Journal des changements
Langues
anglais, chinois (simplifié), chinois (traditionnel), français, allemand, et portugais (Brésil)
S’intègre avec :
TrackingMore, Parcel PanelConçue par Channelwill
À propos de Channelwill
Note moyenne : 5,0
4 ans d'expérience dans la création d'applications pour l'App Store de Shopify
Assistance
Envoyer un messagesupport@willdesk.email
Ressources
Plus d’applications comme celle-ci
