Willdesk: Live Chat&AI Chatbot
- Cijene
-
Dostupan je besplatan plan. Dostupno je besplatno probno razdoblje.
- Ocjena
- 4,7 (377)
- Programer
- Channelwill
Galerija istaknutih slika
Automatizacija korisničke službe s pomoću umjetne inteligencije | Trenutačno rješavanje upita, višekanalna podrška 24/7 s pomoću AI chatbota
Aplikacija Willdesk tvrtke Channelwill osnažuje podršku za e-trgovinu s pomoću AI automatizacije (GPT-4): praćenje narudžbi, povrati, otkazivanja i ažuriranja adresa putem pametnog AI agenta. Objedinjuje e-poštu, chat uživo i društvene mreže (Instagram/Messenger/WhatsApp) u sustavu upita. Pametni kreator tijeka rada: automatski oporavak košarice, preporuke proizvoda, usmjeravanje upita i trenutačni odgovori na česta pitanja. Duboka integracija s platformom Shopify i aplikacijama ParcelPanel / TrackingMore / Dropshipman / Loloyal za pojednostavljenje korisničke službe. Brendiranje: prilagođeni centar za pomoć i stranice s čestim pitanjima.
- Brendirani samouslužni widget sa zadanim API-jem Trackingmore, bez dodatnih aplikacija za praćenje
- Višekanalna podrška pokretana umjetnom inteligencijom: preporuke proizvoda, prepoznavanje emocija, postprodaja
- Upravljajte primljenim upitima s više društvenih mreža, chata i e-pošte iz jednog centra za podršku
- Pristupite potpunom indeksu kupaca, integracija s aplikacijama Klaviyo, Mailchimp, Privy i SMSBump
- Integracija s više trgovina uz podršku za prilagodbu fontova, čestih pitanja i stila
Sadrži automatski prevedeni tekst
Jezici
engleski, kineski (pojednostavnjeni), kineski (tradicionalni), francuski, njemački, portugalski (Portugal), portugalski (Brazil), talijanski, španjolski, japanski, poljski, danski, norveški (Bokmål), nizozemski, turski, finski, korejski, švedski, češki, norveški, i tajlandski
Ova aplikacija nije prevedena na hrvatski
Radi u kombinaciji sa
- Plaćanje
- Shopify Flow
- Dropshipman,SEO Ant
- Gmail, Zoho,Outlook, Godady
- Klaviyo,Mailchimp,One
- Messsenger，Microsoft 365
- Parcel Panel, Loloyal loyalty
- TrackingMore, EcomSend Pop Ups
Kategorije
Razmjena poruka u stvarnom vremenu
Automatizirani odgovori
Kanali
Cijene
Odaberite plan koji najbolje odgovara vašem poslovanju.
Besplatno
Besplatno
Značajke
- Neograničen broj agenata
- 1 trgovina
- 20 razgovora
- Chat uživo, obrazac za kontakt, praćenje narudžbe
- Integracija e-pošte i društvenih mreža
- Makronaredbe, brzi odgovori, centar za pomoć
- AI učenje za 1000 proizvoda
- Korisnička služba 24/7
Osnovni
$16.90 / mj.
ili $141.96/god. i uštedite 30 %
Prekoračenje se naplaćuje po jedinici: 12 $ za 100 razgovora, 4 $ za 100 praćenih narudžbi i 20 $ za 100 AI razgovora.
Značajke
- 3 trgovine
- 100 razgovora
- Bot za automatizaciju
- Prilagođena FAQ domena
- Premium FAQ predlošci
- Ograničena kvota od 100 besplatnih praćenja narudžbi
7-dnevno besplatno probno razdoblje
Pro
$89.90 / mj.
ili $755.16/god. i uštedite 30 %
Prekoračenje se naplaćuje po jedinici: 10 $ za 100 razgovora, 4 $ za 100 praćenih narudžbi i 200 $ za 1000 AI razgovora.
Značajke
- Više trgovina
- 1000 razgovora
- Ograničena kvota od 1000 besplatnih praćenja narudžbi
- Prilagođeni plan i više
- Voditelj za uspjeh kupaca
7-dnevno besplatno probno razdoblje
Sadrži automatski prevedeni tekst
Sve naknade naplaćuju se u valuti USD. Ponavljajuće naknade i naknade po upotrebi naplaćuju se svakih 30 dana. Pogledajte sve opcije cijena
Recenzije (377)
Patient effective and fast,they are really very friendly.
Thank you so much for your wonderful review! 🌟 We’re delighted to hear that you found our team patient, effective, fast, and friendly. Your kind words truly mean a lot to us and motivate us to continue providing the best support possible. 😊💖
Thank you for choosing us!
Best Regards,
Kim|Willdesk Support Team of CWILL
I've been using this app for over a year, and even after subscribing to an annual plan, it still charges $30 every month. After contacting customer service for a refund, I purchased the annual plan again, but it still charges $10 extra every month.
His hidden costs are very high.
Hi there,
This is Sophie from the Willdesk Support Team of CWILL.
Thank you for sharing your feedback. We're sorry to hear about your experience and understand how frustrating unexpected charges can be.
We would like to clarify that our app does not intentionally apply hidden fees. We take billing concerns very seriously, and our team was able to resolve the billing issue promptly.
Please give us another chance to make everything right. If we were able to fully help you with your concern, we would like to know your thoughts by changing the negative review you shared earlier. 🌹
We value your long-term support over the past year and hope to have the chance to make this right. Thank you so much!
Sophie
Willdesk Customer Support Team
Absolutely loving Willdesk so far. The platform itself is clean, modern, and very easy to use. It has a huge amount of flexibility for live chat, automation, AI support, workflows, and customer service management all in one place.
One thing that genuinely surprised us was how good the mobile app is. Being able to manage conversations, reply to customers, and monitor support while away from the desk has been incredibly helpful for our operations team.
What really stood out though was the support team. Kim in particular has been absolutely amazing throughout our setup and testing process. Every question or issue we raised (not that there was much at all) was properly investigated, followed up, and resolved with genuine care and attention.
The team has gone above and beyond helping us customise the platform to better suit our business and customer experience needs.
Highly recommend Willdesk to any business store looking for a powerful support platform backed by an incredible support team!!
Thank you so much for this incredible review and for taking the time to share such detailed feedback about your experience with Willdesk! 😊
We’re absolutely thrilled to hear that you’re loving the platform so far and that the flexibility of our live chat, automation, AI support, workflows, and customer service tools has been helping your team manage operations more efficiently.
It’s also wonderful to know that the mobile app has made such a positive impact for your operations team. We know how important it is to stay connected with customers even while away from the desk, so hearing this truly means a lot to us.
Most importantly, thank you for your kind words about Kim and our support team. We genuinely care about every merchant’s success, and we’re so happy to hear that your setup and testing experience felt smooth, responsive, and well supported. Your appreciation for the effort our team puts into customization and problem-solving is incredibly encouraging.
We truly appreciate your recommendation and are excited to continue supporting your business as you grow with Willdesk. Thanks again for being part of our community! 🚀
Best Regards,
Kim|Willdesk Support Team of CWILL
Podrška
Podršku za aplikaciju pruža Channelwill.
Resursi
Ovaj razvojni programer ne nudi izravnu podršku na jeziku: Hrvatski.
Programer
BLDG 58-70 KWAI CHEONG ROAD NT, WORK SPACE B15 ON 2/F WING CHEUNG IND, hongkong, HK, 999077, HK
Pokrenuto
22. veljača 2021. · Zapisnik promjena
Istaknuto u
Još ovakvih aplikacija
Zadovoljava naše najviše standarde za učinkovitost, dizajn i integraciju. Saznajte višeOtvara se u novom prozoru
