Willdesk: Live Chat&AI Chatbot
- Harga
-
Paket gratis tersedia. Uji coba gratis tersedia.
- Rating
- 4,7 (377)
- Pengembang
- Channelwill
Galeri gambar unggulan
Otomatisasi Layanan Pelanggan AI | Penyelesaian Tiket Instan, Dukungan Omni-Channel 24/7 dengan Chatbot AI
Willdesk oleh Channelwill memberdayakan dukungan e-commerce dengan otomatisasi AI (GPT-4): Pelacakan pesanan, pengembalian, pembatalan, dan pembaruan alamat melalui agen AI cerdas. Menyatukan email, livechat & media sosial (Instagram/Messenger/WhatsApp) dalam sistem tiket. Pembuat Alur Kerja Cerdas: Pemulihan keranjang otomatis, rekomendasi produk, perutean tiket & respons FAQ instan. Terintegrasi secara mendalam dengan Shopify dan ParcelPanel/TrackingMore /Dropshipman/Loloyal: menyederhanakan layanan pelanggan. Pencitraan Merek: HelpCenter Kustom, halaman FAQ.
- Widget layanan mandiri bermerek, dengan bawaan Trackingmore API, tanpa aplikasi pelacakan tambahan
- Omnichannel Berbasis AI: Rekomendasi Produk, Deteksi Emosi, Purnajual
- Kelola tiket kotak masuk dari berbagai media sosial, Chat, Email dalam sebuah pusat bantuan
- Dapatkan indeks pelanggan lengkap, Integrasikan dengan Klaviyo, Mailchimp, Privy, SMSBump
- Integrasi banyak toko dengan dukungan penyesuaian Font, FAQ, dan Gaya
Berisi teks yang diterjemahkan secara otomatis
Bahasa
Inggris, Mandarin (sederhana), Mandarin (Tradisional), Prancis, Jerman, Portugis (Portugal), Portugis (Brasil), Italia, Spanyol, Jepang, Polandia, Denmark, Norwegia (Bokmål), Belanda, Turki, Finlandia, Korea, Swedia, Ceko, Norwegia, dan Thailand
Aplikasi ini tidak diterjemahkan ke dalam bahasa Indonesia
Kompatibel dengan
- Checkout
- Shopify Flow
- Dropshipman,SEO Ant
- Gmail, Zoho,Outlook, Godady
- Klaviyo,Mailchimp,One
- Messsenger，Microsoft 365
- Parcel Panel, Loloyal loyalty
- TrackingMore, EcomSend Pop Ups
Kategori
Pesan waktu nyata
Balasan otomatis
Harga
Pilih paket yang paling sesuai dengan bisnis Anda.
Gratis
Gratis
Fitur
- Agen tak terbatas
- 1 toko
- 20 percakapan
- Live Chat, Formulir kontak, Pelacakan pesanan
- Integrasi Email & Media sosial
- Makro, Respons cepat, Pusat bantuan
- Pembelajaran AI 1000 Produk
- Layanan pelanggan 24/7
Basic
$16.90 / bulan
atau $141.96/tahun dan hemat 30%
Kelebihan penggunaan dikenakan per unit: $12/100 percakapan, $4/100 pesanan yang dilacak, dan $20/100 percakapan AI.
Fitur
- 3 toko
- 100 percakapan
- Bot otomatisasi
- Domain FAQ kustom
- Templat premium FAQ
- 100 kuota pelacakan pesanan gratis terbatas
Uji coba gratis 7 hari
Pro
$89.90 / bulan
atau $755.16/tahun dan hemat 30%
Kelebihan penggunaan dikenakan per unit: $10/100 percakapan, $4/100 pesanan yang dilacak, dan $200/1000 percakapan AI.
Fitur
- Beberapa toko
- 1000 percakapan
- 1000 kuota pelacakan pesanan gratis terbatas
- Paket kustom & lainnya
- Manajer kesuksesan pelanggan
Uji coba gratis 7 hari
Berisi teks yang diterjemahkan secara otomatis
Semua biaya ditagih dalam USD. Biaya berulang dan berbasis penggunaan ditagih setiap 30 hari. Lihat semua opsi harga
Ulasan (377)
Patient effective and fast,they are really very friendly.
Thank you so much for your wonderful review! 🌟 We’re delighted to hear that you found our team patient, effective, fast, and friendly. Your kind words truly mean a lot to us and motivate us to continue providing the best support possible. 😊💖
Thank you for choosing us!
Best Regards,
Kim|Willdesk Support Team of CWILL
I've been using this app for over a year, and even after subscribing to an annual plan, it still charges $30 every month. After contacting customer service for a refund, I purchased the annual plan again, but it still charges $10 extra every month.
His hidden costs are very high.
Hi there,
This is Sophie from the Willdesk Support Team of CWILL.
Thank you for sharing your feedback. We're sorry to hear about your experience and understand how frustrating unexpected charges can be.
We would like to clarify that our app does not intentionally apply hidden fees. We take billing concerns very seriously, and our team was able to resolve the billing issue promptly.
Please give us another chance to make everything right. If we were able to fully help you with your concern, we would like to know your thoughts by changing the negative review you shared earlier. 🌹
We value your long-term support over the past year and hope to have the chance to make this right. Thank you so much!
Sophie
Willdesk Customer Support Team
Absolutely loving Willdesk so far. The platform itself is clean, modern, and very easy to use. It has a huge amount of flexibility for live chat, automation, AI support, workflows, and customer service management all in one place.
One thing that genuinely surprised us was how good the mobile app is. Being able to manage conversations, reply to customers, and monitor support while away from the desk has been incredibly helpful for our operations team.
What really stood out though was the support team. Kim in particular has been absolutely amazing throughout our setup and testing process. Every question or issue we raised (not that there was much at all) was properly investigated, followed up, and resolved with genuine care and attention.
The team has gone above and beyond helping us customise the platform to better suit our business and customer experience needs.
Highly recommend Willdesk to any business store looking for a powerful support platform backed by an incredible support team!!
Thank you so much for this incredible review and for taking the time to share such detailed feedback about your experience with Willdesk! 😊
We’re absolutely thrilled to hear that you’re loving the platform so far and that the flexibility of our live chat, automation, AI support, workflows, and customer service tools has been helping your team manage operations more efficiently.
It’s also wonderful to know that the mobile app has made such a positive impact for your operations team. We know how important it is to stay connected with customers even while away from the desk, so hearing this truly means a lot to us.
Most importantly, thank you for your kind words about Kim and our support team. We genuinely care about every merchant’s success, and we’re so happy to hear that your setup and testing experience felt smooth, responsive, and well supported. Your appreciation for the effort our team puts into customization and problem-solving is incredibly encouraging.
We truly appreciate your recommendation and are excited to continue supporting your business as you grow with Willdesk. Thanks again for being part of our community! 🚀
Best Regards,
Kim|Willdesk Support Team of CWILL
Dukungan
Dukungan aplikasi disediakan oleh Channelwill.
Sumber daya
Pengembang
BLDG 58-70 KWAI CHEONG ROAD NT, WORK SPACE B15 ON 2/F WING CHEUNG IND, hongkong, HK, 999077, HK
Diluncurkan
22 Februari 2021 · Log perubahan
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