WD‑Live Chat, Helpdesk,Chatbot
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Elementi chiave
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Con sede negli Stati Uniti
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Funziona con i temi più recenti
Informazioni sull’app
Lanciata
22 febbraio 2021
Lingue
Inglese. Cinese (semplificato). Cinese (tradizionale). Francese. Tedesco. Portoghese (Portogallo). Portoghese (Brasile). Italiano. Spagnolo. Giapponese. Polacco. Danese. Norvegese (Bokmål). Olandese. Turco. slovacco. somalo. sloveno e turcomanno
Categorie
Chat , Gestione ticket assistenzaFunziona con
Shopify Flow, TrackingMore, Parcel Panel, Gmail, Outlook, Zoho, Microsoftsoft 365Rendi il servizio clienti un centro di profitto con Willdesk, la piattaforma all-in-one di marketing
Con Willdesk puoi migliorare il tuo servizio clienti, aumentare le conversioni e ottimizzare le operazioni del tuo negozio Shopify. Offriamo tracciatura ordini, pagina FAQ, centro assistenza, chat dal vivo, social media e molteplici negozi integrati in un'unica piattaforma. Contattaci 24/7 per ricevere assistenza e scarica l'app mobile di Willdesk per contattare i tuoi clienti in qualsiasi momento. Prova oggi stesso Willdesk e rivoluziona l'esperienza del tuo negozio!
- Widget self-service, integrato con tracking e FAQ
- Aumentate le vendite con la chat online e convertite i vostri visitatori
- Gestire tutti i canali in un'unica casella di posta
- Ottenere un indice completo dei clienti, incrementare le vendite con il CRM
- Integrazione multi-store, supporto per l'integrazione di js personalizzati
Prezzi
Prova gratuita di 7 giorniFree
Installazione gratuita
Additional SEO services are available for an additional fee starting at $79
- Unlimited agent
- 1 store
- 20 conversations
- Order track 20 orders
- Live Chat
- Email Integration
- Unlimited FAQ
- Messenger
Basic
$16.90/mese
o a $152.25/anno con un risparmio del 25%
$12 per each additional 100 tickets
- [Early Bird Offer $8.45]
- Unlimited agent seats
- 100 conversations
- Order track 100 orders
- Live Chat & Email
- Help Center
- Social media
Pro
$29.90/mese
o a $258.48/anno con un risparmio del 28%
$12 per each additional 100 tickets
- [Early Bird Offer $14.95]
- Unlimited agent seats
- 300 conversations
- Order track 300 orders
- Live Chat & Email
- Help Center
- Social media
Advance
$89.90/mese
o a $733.72/anno con un risparmio del 32%
$10 per each additional 100 tickets
- [Early Bird Offer $44.95]
- Unlimited agent seats
- 1000 conversations
- Order track 1000 orders
- Live Chat & Email
- Help Center
- Social media
Free
Installazione gratuita
Additional SEO services are available for an additional fee starting at $79
- Unlimited agent
- 1 store
- 20 conversations
- Order track 20 orders
- Live Chat
- Email Integration
- Unlimited FAQ
- Messenger
Basic
$16.90/mese
o a $152.25/anno con un risparmio del 25%
$12 per each additional 100 tickets
- [Early Bird Offer $8.45]
- Unlimited agent seats
- 100 conversations
- Order track 100 orders
- Live Chat & Email
- Help Center
- Social media
Pro
$29.90/mese
o a $258.48/anno con un risparmio del 28%
$12 per each additional 100 tickets
- [Early Bird Offer $14.95]
- Unlimited agent seats
- 300 conversations
- Order track 300 orders
- Live Chat & Email
- Help Center
- Social media
Advance
$89.90/mese
o a $733.72/anno con un risparmio del 32%
$10 per each additional 100 tickets
- [Early Bird Offer $44.95]
- Unlimited agent seats
- 1000 conversations
- Order track 1000 orders
- Live Chat & Email
- Help Center
- Social media
Tutte le spese sono fatturate in USD. Per gli addebiti ricorrenti e le spese basate sull’utilizzo ricevi una fattura ogni 30 giorni.
725 recensioni
The support help us to add on option to open the willdesk window via a Click on our own icone or text selection. Great option to connect our CUSTOMER CARE page to willdesk. Just continue like now, excellent-recommended. Cheers. Cricketco.be
Thank you so much for your positive feedback! 🌟 We're thrilled to hear that our support team assisted you in seamlessly integrating the option to open the WillDesk window through a click on your own icon or text selection. It's fantastic to know that this feature has enhanced your connection with our CUSTOMER CARE page. 🤝 We're committed to maintaining this level of excellence, and we truly appreciate your recommendation. Cheers to more successful collaborations! 🚀🎉
Best Regards,
Sophie 💞
Willdesk Team
We've been using Willdesk for our FAQ section for quite some time now and we really are very satisfied. Also the chat function is helpful for our online shop.
I particularly want to mention the Willdesk support team. Not only are they always very friendly, they also make a great effort to solve any issue or question I have.
🌟 Thank you so much for your glowing review! We're thrilled to hear that Willdesk has been a valuable asset for your FAQ section and online shop. 😊 Our team is dedicated to providing top-notch support, and we're delighted that you appreciate their friendliness and commitment to resolving any issues or questions. 🚀 Your satisfaction is our priority! If there's anything else you need, feel free to reach out. Happy to have you on board! 🙌✨
Best regards,
Sophie| Willdesk Support
The chat feature has been super useful in connecting with customers quickly. Having it directly integrated into Shopify makes it easier than ever to provide quick, detailed information.
Thank you for the positive feedback! 😊 We're delighted to hear that you found our chat feature super useful in connecting with your customers! At the same time, our integration with Shopify makes it more convenient for you to access information from Shopify's end. If you have any further questions or concerns, feel free to reach out. Your satisfaction is our priority! 👍🚀
Best Regards,
Kim
Willdesk Support Team 🌟
I would not recommend this app due to their new customer support team. They are not sticking to their commitments. Their old support members were very supportive. They have recently introduced a new pricing structure and I have been a pro plan member since long ago. However, after their new pricing, they didn't put my account on the new pro plan and asked me to upgrade to the new plan. At least it would help if you firmed on the commitment that you had made before.
Hello there,
This is Sophie from Willdesk Support. Thank you for bringing this to our attention, and we sincerely apologize for any inconvenience caused. We understand your frustration and appreciate your loyalty as a long-time Pro Plan member.
We are actively investigating the situation to ensure a swift resolution. Rest assured, we are committed to addressing the discrepancy in your account and will work to honor the commitment made to you.
Your feedback is invaluable, and we genuinely value your continued support. We apologize for any inconvenience this may have caused and appreciate your patience as we strive to rectify the situation.
If you have any further concerns or details to share, please feel free to reach out directly.
Sincerely,
Sophie
Really easy to set up and use among the others on the shopify app store. Custom support is quick to respond and really helpful. Sophie from the live chat support is really helpful and sweet.
Thank you for the positive feedback! 😊 We're delighted to hear that you found our app easy to set up among other Shopify Apps and our customer support responsive and helpful! At the same time, we are celebrating to know that you found Sophie very helpful and sweet. If you have any further questions or concerns, feel free to reach out. Your satisfaction is our priority! 👍🚀
Best Regards,
Kim
Willdesk Support Team 🌟
Informazioni sull’app
Lanciata
22 febbraio 2021
Lingue
Inglese. Cinese (semplificato). Cinese (tradizionale). Francese. Tedesco. Portoghese (Portogallo). Portoghese (Brasile). Italiano. Spagnolo. Giapponese. Polacco. Danese. Norvegese (Bokmål). Olandese. Turco. slovacco. somalo. sloveno e turcomanno
Categorie
Chat , Gestione ticket assistenzaFunziona con
Shopify Flow, TrackingMore, Parcel Panel, Gmail, Outlook, Zoho, Microsoftsoft 365Sviluppata da Channelwill
Informazioni su Channelwill
Valutazione media: 5,0
Crea app per lo Shopify App Store da 5 anni
SHOP 185 G/F HANG WAI IND CTR NO 6 KIN TAI ST TUEN MUN NT, HONG KONG, HK, 999007, HK
Assistenza
Invia un messaggiosupport@willdesk.email
Risorse
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