Willdesk: Live Chat&AI Chatbot

Willdesk: Live Chat&AI Chatbot

요금제
무료 플랜 사용 가능. 무료 체험 이용 가능.
하이라이트
미국의 비즈니스에서 인기 있는 앱
최신 테마와 작동
평점
4.9 (766)
개발자
Channelwill

Turn customer service into a profit center with Willdesk all-in-one support & marketing platform.

Willdesk, from ChannelWill, with order tracking, FAQ page, help center, help desk, email, live chat, chatbot, messenger, Instagram, WhatsApp, social media, ticketing system, multiple stores, parcel panel, TrackingMore API, front, freshdesk integrated into one platform, no need to install other tracking apps. Willdesk works with Shopify Flow to help you turn your customer service into a profit center, and streamline your Shopify store operations. Also, revert customers through the mobile app.

Willdesk, from ChannelWill, with order tracking, FAQ page, help center, help desk, email, live chat, chatbot, messenger, Instagram, WhatsApp, social media, ticketing system, multiple stores, parcel panel, TrackingMore API, front, freshdesk integrated into one platform, no need to install other tracking apps. Willdesk works with Shopify Flow to help you turn your customer service into a profit center, and streamline your Shopify store operations. Also, revert customers through the mobile app. 더 보기
  • Branded Self-service widget, integrate with Order Tracking, FAQs, Contact form.
  • Increase sales with live chat, boost efficiency with a preset Help center.
  • Manage the inbox tickets from multiple social media, Email in one platform.
  • Get complete customer index, Integrate with Klaviyo, Mailchimp, Privy, SMSBump
  • Multi-store integration with support for customization of Fonts, FAQs, and Style
하이라이트
미국의 비즈니스에서 인기 있는 앱
최신 테마와 작동

언어

영어, 중국어(간체), 중국어(번체), 프랑스어, 독일어, 포르투갈어 (포르투갈), 포르투갈어(브라질), 이탈리아어, 스페인어, 일본어, 폴란드어, 덴마크어, 노르웨이어 (부크몰), 네덜란드어, 터키어, 슬로바키아어, 소말리아어, 슬로베니아어, 그리고 투르크멘어

이 앱은 한국어로 번역되지 않았습니다

다음과 호환:

Shopify Flow, 결제, Parcel Panel, Loloyal loyalty, Klaviyo,Mailchimp,One, TrackingMore, EcomSend Pop Ups, Gmail, Zoho,Outlook, Godady, Dropshipman,SEO Ant, Messsenger,Microsoft 365

실시간 메시지 전달

AI 챗봇, 실시간 채팅, 이메일 채팅, 소셜 미디어, 에이전트 분석, 암호화

자동 응답

FAQ, 빠른 응답

맞춤 설정

색상 및 글꼴, 이모티콘 및 스티커, 채팅 창, 업무 시간, 환영 메시지, 채팅 버튼, 태그 지정, 채팅 할당, 채팅 흐름, 에이전트 아바타

채널

이메일, 실시간 채팅, 챗봇, 소셜 미디어, 셀프서비스, 지원 센터, 연락처 양식, FAQ

워크플로 자동화

자동-응답, 응답 템플릿, 티켓 발행, 자동-할당, 태그 지정, 주문 추적, 피드백 설문 조사, 여러 언어, 멀티스토어, 보고서

요금제

Free

무료 설치

For a customized plan, please contact us!

  • Unlimited agent
  • 1 store
  • 20 conversations
  • Order track 20 orders
  • Live Chat
  • Email Integration
  • Unlimited FAQ
  • Whatsapp
  • Messenger
  • Instagram

Starter

$16.90 /월

또는 연 $152.25 및 25% 할인

$12 per each additional 100 conversations

  • [Early Bird Offer $10.14]
  • Unlimited agent seats
  • 100 conversations
  • Order track 100 orders
  • Live Chat & Email
  • Help Center
  • Social media

7일 무료 체험

Basic

$29.90 /월

또는 연 $258.48 및 28% 할인

$12 per each additional 100 conversations

  • [Early Bird Offer $17.94]
  • Unlimited agent seats
  • 300 conversations
  • Order track 300 orders
  • Live Chat & Email
  • Help Center
  • Social media

7일 무료 체험

Pro

$89.90 /월

또는 연 $733.72 및 32% 할인

$10 per each additional 100 conversations

  • [Early Bird Offer $53.94]
  • Unlimited agent seats
  • 1000 conversations
  • Order track 1000 orders
  • Live Chat & Email
  • Help Center
  • Social media

7일 무료 체험

모든 비용은 USD(으)로 청구됩니다. 반복 요금 및 사용 기반 요금은 30일마다 청구됩니다.

리뷰 (766)

전체 평점
4.9
평점 수준당 개수
  • 평점의 97%가 별 5개입니다
  • 평점의 2%가 별 4개입니다
  • 평점의 0%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 1%가 별 1개입니다
2024년 8월 16일

Mariadel, was an absolute joy to work with. She quickly fixed what I asked and needed assistance with and explained the process thoroughly. I appreciate this service desk platform.

Glamorous Boutique USA L.L.C.
미국
앱 사용 기간 10개월
답글 Channelwill개 2024년 8월 19일

Thank you so much for leaving an amazing review! We are glad to hear that you are happy with the support. We really appreciate your feedback and we are committed to maintain high standards in the service that we provide.

Feel free to contact us anytime, we are available 24/7 to provide assistance as you require.

Many thanks again!

Emma
Willdesk Customer Support of Channelwill

2024년 8월 10일

I am speechless at how incredibly happy I am with the Helpdesk app (and the helpdesk behind it) from Willdesk. The helpdesk guides me with so much patience and attention. The app itself is very nice. Both in the free version and in the basic version, you can go a long way as a small business in offering service to your customers. Perhaps when my business starts running, I can go for the more advanced version.

I miss one or two features (like the visitors log/ analytics ) that I would have liked to see, but perhaps it will be available in the future. Because what I have now, I find the most important and I have been looking for a long time.

So highly recommended for small businesses.

Special thanks to Mariadel and Kim, for all their help, patience and thinking along.

LievKaart
네덜란드
앱 사용 기간 5일
답글 Channelwill개 2024년 8월 12일

Thank you for taking the time to leave a very nice review! We really appreciate the feedback and making the best user experience is our primary goal. We aim to continue to improve the services we are providing and we are glad that you are happy with the support provided.

Regarding logs and analytics, kindly send us a message with details and specifics of your request and we will be happy to discuss this with the team if this is something that needs to be added in the app.

Thank you again!

Emma
Willdesk Customer Support of Channelwill

2024년 7월 11일

We have just installed and integrated the app, but we can already say that the features are really diverse, and the apps from Channelwill generally seem to contain more than one initially thinks. We immediately had contact with support and spoke with Mariadel, who promptly addressed our concerns and questions and also unlocked some additional features for us. She was very helpful and competent - just as one would wish. I am excited to see how our customers will find the integration and look forward to the first messages and opportunities that will arise from it.

Wir haben die App gerade erst installiert und integriert, aber wir können jetzt schon sagen, dass die Funktionen wirklich vielfältig sind und die Apps allgemein von Channelwill scheinbar alle mehr enthalten als man zuerst denkt. Wir hatten direkt auch Kontakt mit dem Support und sprachen mit Mariadel, die sich sofort um unsere Anliegen und Fragen kümmerte und uns auch einige weitere Features freigeschaltet hat. Sie war sehr hilfebereit und kompetent - wie man es sich wünscht. Ich bin gespannt wie unsere Kunden die Integration finden und freue mich schon auf die ersten Nachrichten und Möglichkeiten, die sich dadurch eröffnen.

HalloGeschenk.de
독일
앱 사용 기간 2개월
답글 Channelwill개 2024년 7월 13일

Vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihre Erfahrungen mitzuteilen! Es freut uns zu hören, dass Sie mit den verschiedenen Funktionen unserer App zufrieden sind und dass Ihr anfänglicher Integrationsprozess reibungslos verlief. Es ist großartig zu wissen, dass Mariadel in der Lage war, sich umgehend um Ihre Bedenken zu kümmern und zusätzliche Funktionen für Sie freizuschalten. Wir bemühen uns, Ihnen den bestmöglichen Support zu bieten, und wir schätzen Ihr Feedback sehr. Wir sind gespannt, wie Ihre Kunden auf die Integration reagieren werden und freuen uns auf die Möglichkeiten, die sich daraus ergeben werden. Wenn Sie weitere Fragen haben oder Unterstützung benötigen, zögern Sie bitte nicht, uns zu kontaktieren. Wir sind für Sie da!

Nochmals vielen Dank für Ihre Unterstützung und dafür, dass Sie sich für Loloyal entschieden haben.

Mit freundlichen Grüßen,

Kim|Willdesk Support Team von Channelwill

2024년 8월 26일

Highly recommend the other ones with high reviews charge you for everything and its harder to use them. Will Desk has been super easy to use and the support is amazing.

Sew It Online
미국
앱 사용 기간 11일
답글 Channelwill개 2024년 8월 28일

Thank you so much for your glowing review! We're thrilled to hear that you've found Willdesk easy to use and that our support team has been amazing. It's great to know that we're offering the right balance of features and ease of use without unnecessary charges.

If you ever need further assistance, we're here to help!

Best regards,

Kim|Willdesk Support Team of Channelwill

2024년 7월 25일

Packed full of features at a great price. Support is also super quick if you have any questions. We've tried all of the customer service apps and this is by far the best one!

Printibly
오스트레일리아
앱 사용 기간 6일
답글 Channelwill개 2024년 7월 26일

Thank you so much for your fantastic review! We're thrilled to hear that you find our app packed with features at a great price and that our support team has been super quick in addressing your questions. It's wonderful to know that, after trying various customer service apps, you consider ours the best. Your satisfaction is our top priority, and we're committed to providing you with the best experience possible.

If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help!

Best regards,

Kim|Willdesk Support Team

지원

Channelwill에서 Willdesk: Live Chat&AI Chatbot에 대한 회원님의 모든 질문에 답변해 드릴 수 있습니다.

개발자

Channelwill

8 The Green Ste A, Dover, DE 19901, Kent, Kent, DE, 19901, US

리소스

이 개발자는 한국어(으)로 직접 지원을 제공하지 않습니다.

출시됨

2021년 2월 22일

이 앱과 비슷한 더 많은 앱 보기

4.7 별 5개 중 총 리뷰 1908개 무료 플랜 사용 가능
Offer great service with AI chat bots, live chat, and helpdesk
4.3 별 5개 중 총 리뷰 702개 무료 체험 이용 가능
Support made simple and scalable.
5.0 별 5개 중 총 리뷰 287개 무료 플랜 사용 가능
Live chat app. Live chat helpdesk inbox for customer support

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