Willdesk: Live Chat&AI Chatbot
- Penetapan harga
-
Pelan percuma tersedia. Percubaan percuma tersedia.
- Rating
- 4.7 (377)
- Pembangun
- Channelwill
Galeri imej pilihan
Automasi Perkhidmatan Pelanggan AI | Penyelesaian Tiket Segera, Sokongan Omnisaluran 24/7 dengan Bot Sembang AI
Willdesk oleh Channelwill memperkasakan sokongan e-dagang dengan automasi AI (GPT-4): Penjejakan pesanan, pemulangan, pembatalan, kemas kini alamat melalui ejen AI pintar. Menyatukan e-mel, sembang langsung dan sosial (Instagram/Messenger/WhatsApp) dalam sistem peniketan. Pembina Aliran Kerja Pintar: Pemulihan troli automatik, pengesyoran produk, penghalaan tiket dan respons FAQ segera. Bersepadu sepenuhnya dengan Shopify dan ParcelPanel/TrackingMore /Dropshipman/Loloyal: memperkemas perkhidmatan pelanggan. Penjenamaan: Pusat Bantuan tersuai, halaman FAQ.
- Widget layan diri berjenama, dengan API Trackingmore sebagai lalai, tiada aplikasi penjejakan tambahan
- Omnisaluran Dipacu AI: Pengesyoran Produk, Pengesanan Emosi, Selepas Jualan
- Urus tiket peti masuk daripada pelbagai media sosial, Sembang, E-mel dalam meja bantuan
- Dapatkan indeks pelanggan lengkap, Bersepadu dengan Klaviyo, Mailchimp, Privy, SMSBump
- Penyepaduan berbilang kedai dengan sokongan untuk penyesuaian Fon, FAQ dan Gaya
Mengandungi teks yang diterjemahkan secara automatik
Bahasa
Inggeris, Cina Ringkas, Cina Tradisional, Perancis, Jerman, Portugis Eropah, Portugis Brazil, Itali, Sepanyol, Jepun, Poland, Denmark, Bokmål Norway, Belanda, Turki, Finland, Korea, Sweden, Czech, Norwaydan Thai
Aplikasi ini tidak diterjemahkan ke dalam Melayu
Berfungsi dengan
- Pembayaran
- Shopify Flow
- Dropshipman,SEO Ant
- Gmail, Zoho,Outlook, Godady
- Klaviyo,Mailchimp,One
- Messsenger，Microsoft 365
- Parcel Panel, Loloyal loyalty
- TrackingMore, EcomSend Pop Ups
Kategori
Pemesejan masa nyata
Respons automatik
Saluran
Penetapan harga
Pilih pelan yang paling sesuai untuk perniagaan anda.
Percuma
Percuma
Ciri-ciri
- Ejen tanpa had
- 1 kedai
- 20 perbualan
- Sembang Langsung, Borang hubungan, Penjejakan pesanan
- Penyepaduan E-mel dan Media sosial
- Makro, Respons pantas, Pusat bantuan
- Pembelajaran AI 1000 Produk
- Perkhidmatan pelanggan 24/7
Asas
$16.90 / bulan
atau $141.96/tahun dan jimat 30%
Lebihan dicaj setiap unit: $12/100 perbualan, $4/100 pesanan dijejaki dan $20/100 perbualan AI.
Ciri-ciri
- 3 kedai
- 100 perbualan
- Bot automasi
- Domain FAQ tersuai
- Templat premium FAQ
- 100 kuota penjejakan pesanan percuma terhad
Percubaan percuma 7 hari
Pro
$89.90 / bulan
atau $755.16/tahun dan jimat 30%
Lebihan dicaj setiap unit: $10/100 perbualan, $4/100 pesanan dijejaki dan $200/1000 perbualan AI.
Ciri-ciri
- Berbilang kedai
- 1000 perbualan
- 1000 kuota penjejakan pesanan percuma terhad
- Pelan tersuai dan banyak lagi
- Pengurus kejayaan pelanggan
Percubaan percuma 7 hari
Mengandungi teks yang diterjemahkan secara automatik
Semua caj dibilkan dalam USD. Caj berulang dan berteraskan penggunaan dibilkan setiap 30 hari. Lihat semua pilihan penetapan harga
Ulasan (377)
Patient effective and fast,they are really very friendly.
Thank you so much for your wonderful review! 🌟 We’re delighted to hear that you found our team patient, effective, fast, and friendly. Your kind words truly mean a lot to us and motivate us to continue providing the best support possible. 😊💖
Thank you for choosing us!
Best Regards,
Kim|Willdesk Support Team of CWILL
I've been using this app for over a year, and even after subscribing to an annual plan, it still charges $30 every month. After contacting customer service for a refund, I purchased the annual plan again, but it still charges $10 extra every month.
His hidden costs are very high.
Hi there,
This is Sophie from the Willdesk Support Team of CWILL.
Thank you for sharing your feedback. We're sorry to hear about your experience and understand how frustrating unexpected charges can be.
We would like to clarify that our app does not intentionally apply hidden fees. We take billing concerns very seriously, and our team was able to resolve the billing issue promptly.
Please give us another chance to make everything right. If we were able to fully help you with your concern, we would like to know your thoughts by changing the negative review you shared earlier. 🌹
We value your long-term support over the past year and hope to have the chance to make this right. Thank you so much!
Sophie
Willdesk Customer Support Team
Absolutely loving Willdesk so far. The platform itself is clean, modern, and very easy to use. It has a huge amount of flexibility for live chat, automation, AI support, workflows, and customer service management all in one place.
One thing that genuinely surprised us was how good the mobile app is. Being able to manage conversations, reply to customers, and monitor support while away from the desk has been incredibly helpful for our operations team.
What really stood out though was the support team. Kim in particular has been absolutely amazing throughout our setup and testing process. Every question or issue we raised (not that there was much at all) was properly investigated, followed up, and resolved with genuine care and attention.
The team has gone above and beyond helping us customise the platform to better suit our business and customer experience needs.
Highly recommend Willdesk to any business store looking for a powerful support platform backed by an incredible support team!!
Thank you so much for this incredible review and for taking the time to share such detailed feedback about your experience with Willdesk! 😊
We’re absolutely thrilled to hear that you’re loving the platform so far and that the flexibility of our live chat, automation, AI support, workflows, and customer service tools has been helping your team manage operations more efficiently.
It’s also wonderful to know that the mobile app has made such a positive impact for your operations team. We know how important it is to stay connected with customers even while away from the desk, so hearing this truly means a lot to us.
Most importantly, thank you for your kind words about Kim and our support team. We genuinely care about every merchant’s success, and we’re so happy to hear that your setup and testing experience felt smooth, responsive, and well supported. Your appreciation for the effort our team puts into customization and problem-solving is incredibly encouraging.
We truly appreciate your recommendation and are excited to continue supporting your business as you grow with Willdesk. Thanks again for being part of our community! 🚀
Best Regards,
Kim|Willdesk Support Team of CWILL
Sokongan
Sokongan aplikasi disediakan oleh Channelwill.
Sumber
Pembangun
BLDG 58-70 KWAI CHEONG ROAD NT, WORK SPACE B15 ON 2/F WING CHEUNG IND, hongkong, HK, 999077, HK
Dilancarkan
22 Februari 2021 · Log perubahan
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