Willdesk: Live Chat&AI Chatbot
- Priser
-
Gratis abonnement tilgjengelig. Gratis prøveperiode tilgjengelig.
- Populært blant butikker som din
- Basert i USA
- Vurdering
- 4,8 (362)
- Utvikler
- Channelwill
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AI-kundeserviceautomatisering | Umiddelbar billettløsning, 24/7 omnikanal-støtte med AI-chatbots
Willdesk (fra Channelwill)revolusjonerer nettbutikkstøtte med AI-automasjon(GPT-4):Håndter sporinger,returer,kanselleringer& adresseoppdateringer via smart AI-agent.Sammenslutt e-post,live chat og sosiale medier(Instagram/Messenger/WhatsApp)i ett ticketsystem.Smart Workflow Builder automatisert handlekurvgjenoppretting,proaktiv kundeengasjement og øyeblikkelige FAQ-svar.Dyp integrasjon med Shopify+logistikkløsninger (ParcelPanel/TrackingMore m.fl.).Tilpasset HelpCenter,Widget og FAQ-sidebranding
- Merket selvbetjeningswidget,Trackingmore API-integrasjon,ingen ekstra sporingsap
- AI-agent:gjenkjenner følelser,anbefaler produkter,håndterer returer;spamfilter
- Sentralisert håndtering av henvendelser fra sosiale medier, chat og e-post
- Fullstendig kundeoversikt | Integreres med Klaviyo, Mailchimp og SMS-markedsføri
- Tverrbutikk-integrasjon | Tilpass skrifttyper, FAQ og designprofil
- Populært blant butikker som din
- Basert i USA
Språk
Engelsk, Kinesisk (forenklet), Kinesisk (tradisjonell), Fransk, Tysk, Portugisisk (Portugal), Portugisisk (Brasil), Italiensk, Spansk, Japansk, Polsk, Dansk, Norsk (bokmål), Nederlandsk, Tyrkisk, Finsk, Koreansk, Svensk, Tsjekkisk, norsk, og Thai
Fungerer med
- Butikkens kasse
- Shopify Flow
- Dropshipman
- Ecomsend
- Gmail,Macrosoft 365,outlook
- Loloyal loyalty
- Parcel panel,Trackingmore
Kategorier
Sanntidsmeldinger
Automatiserte svar
Kanaler
Priser
Gratis
Gratis
Funksjoner
- Ubegrenset antall agenter
- 1 butikk
- 20 samtaler
- Direktechat,Kontaktskjema
- Ordresporing
- E-post og sosiale medier-integrasjon
- Hjelpesenter: Ubegrenset FAQ
- 24/7 sanntids service
Start
$16.90 / måned
eller $152.25/år og spar 25 %
$ 12 per ekstra 100 samtaler
Funksjoner
- [Early Bird tilbud $10.14]
- 1 butikk
- 100 samtaler
- Automatiseringsbot
- Tilpasset FAQ-domene
- Merking av brukere og chat
- Begrenset gratis ordresporing
7-dagers gratis prøveperiode
Profesjonell
$89.90 / måned
eller $755.16/år og spar 30 %
$ 10 per ekstra 100 samtaler
Funksjoner
- [Early Bird tilbud $89.94]
- Flere butikker
- 2000 samtaler
- Begrenset gratis ordresporing
- Tilpasset plan og mer
- Kundesuksessmanager
7-dagers gratis prøveperiode
Alle kostnader faktureres i USD. Gjentagende og bruksbaserte kostnader faktureres hver 30. dag.
Omtaler (362)
I've been using this app for over a year, and even after subscribing to an annual plan, it still charges $30 every month. After contacting customer service for a refund, I purchased the annual plan again, but it still charges $10 extra every month.
His hidden costs are very high.
Hi there,
This is Sophie from the Willdesk Support Team of CWILL.
Thank you for sharing your feedback. We're sorry to hear about your experience and understand how frustrating unexpected charges can be.
We would like to clarify that our app does not intentionally apply hidden fees. We take billing concerns very seriously, and our team was able to resolve the billing issue promptly.
Please give us another chance to make everything right. If we were able to fully help you with your concern, we would like to know your thoughts by changing the negative review you shared earlier. 🌹
We value your long-term support over the past year and hope to have the chance to make this right. Thank you so much!
Sophie
Willdesk Customer Support Team
Absolutely loving Willdesk so far. The platform itself is clean, modern, and very easy to use. It has a huge amount of flexibility for live chat, automation, AI support, workflows, and customer service management all in one place.
One thing that genuinely surprised us was how good the mobile app is. Being able to manage conversations, reply to customers, and monitor support while away from the desk has been incredibly helpful for our operations team.
What really stood out though was the support team. Kim in particular has been absolutely amazing throughout our setup and testing process. Every question or issue we raised (not that there was much at all) was properly investigated, followed up, and resolved with genuine care and attention.
The team has gone above and beyond helping us customise the platform to better suit our business and customer experience needs.
Highly recommend Willdesk to any business store looking for a powerful support platform backed by an incredible support team!!
Thank you so much for this incredible review and for taking the time to share such detailed feedback about your experience with Willdesk! 😊
We’re absolutely thrilled to hear that you’re loving the platform so far and that the flexibility of our live chat, automation, AI support, workflows, and customer service tools has been helping your team manage operations more efficiently.
It’s also wonderful to know that the mobile app has made such a positive impact for your operations team. We know how important it is to stay connected with customers even while away from the desk, so hearing this truly means a lot to us.
Most importantly, thank you for your kind words about Kim and our support team. We genuinely care about every merchant’s success, and we’re so happy to hear that your setup and testing experience felt smooth, responsive, and well supported. Your appreciation for the effort our team puts into customization and problem-solving is incredibly encouraging.
We truly appreciate your recommendation and are excited to continue supporting your business as you grow with Willdesk. Thanks again for being part of our community! 🚀
Best Regards,
Kim|Willdesk Support Team of CWILL
客服服务快速有效
感谢您的赞美！😊 得知您认为我们的客服响应迅速且高效，我们深感欣慰。若您需要任何帮助，我们的团队随时待命，乐意为您提供支持。衷心感谢您的支持！🚀
此致
敬礼
金 | CWILL Willdesk 支持团队
Brukerstøtte
App-støtte leveres av Channelwill.
Ressurser
Utvikler
BLDG 58-70 KWAI CHEONG ROAD NT, WORK SPACE B15 ON 2/F WING CHEUNG IND, hongkong, HK, 999077, HK
Lansert
22. februar 2021
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