Willdesk: Live Chat&AI Chatbot
- Priser
-
Gratis abonnement tilgjengelig. Gratis prøveperiode tilgjengelig.
- Populært blant butikker som din
- Basert i USA
- Vurdering
- 4.8 (354)
- Utvikler
- Channelwill
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AI-kundeserviceautomatisering | Umiddelbar billettløsning, 24/7 omnikanal-støtte med AI-chatbots
Willdesk (fra Channelwill)revolusjonerer nettbutikkstøtte med AI-automasjon(GPT-4):Håndter sporinger,returer,kanselleringer& adresseoppdateringer via smart AI-agent.Sammenslutt e-post,live chat og sosiale medier(Instagram/Messenger/WhatsApp)i ett ticketsystem.Smart Workflow Builder automatisert handlekurvgjenoppretting,proaktiv kundeengasjement og øyeblikkelige FAQ-svar.Dyp integrasjon med Shopify+logistikkløsninger (ParcelPanel/TrackingMore m.fl.).Tilpasset HelpCenter,Widget og FAQ-sidebranding
- Merket selvbetjeningswidget,Trackingmore API-integrasjon,ingen ekstra sporingsap
- AI-agent:gjenkjenner følelser,anbefaler produkter,håndterer returer;spamfilter
- Sentralisert håndtering av henvendelser fra sosiale medier, chat og e-post
- Fullstendig kundeoversikt | Integreres med Klaviyo, Mailchimp og SMS-markedsføri
- Tverrbutikk-integrasjon | Tilpass skrifttyper, FAQ og designprofil
- Populært blant butikker som din
- Basert i USA
Språk
Engelsk, Kinesisk (forenklet), Kinesisk (tradisjonell), Fransk, Tysk, Portugisisk (Portugal), Portugisisk (Brasil), Italiensk, Spansk, Japansk, Polsk, Dansk, Norsk (bokmål), Nederlandsk, Tyrkisk, Finsk, Koreansk, Svensk, Tsjekkisk, norsk, og Thai
Fungerer med
- Butikkens kasse
- Shopify Flow
- Dropshipman
- Ecomsend
- Gmail,Macrosoft 365,outlook
- Loloyal loyalty
- Parcel panel,Trackingmore
Kategorier
Sanntidsmeldinger
Automatiserte svar
Kanaler
Priser
Velg abonnementet som passer best for bedriften din.
Gratis
Gratis
Funksjoner
- Ubegrenset antall agenter
- 1 butikk
- 20 samtaler
- Direktechat,Kontaktskjema
- Ordresporing
- E-post og sosiale medier-integrasjon
- Hjelpesenter: Ubegrenset FAQ
- 24/7 sanntids service
Start
$16.90 / måned
eller $152.25/år og spar 25 %
$ 12 per ekstra 100 samtaler
Funksjoner
- [Early Bird tilbud $10.14]
- 1 butikk
- 100 samtaler
- Automatiseringsbot
- Tilpasset FAQ-domene
- Merking av brukere og chat
- Begrenset gratis ordresporing
7-dagers gratis prøveperiode
Profesjonell
$89.90 / måned
eller $755.16/år og spar 30 %
$ 10 per ekstra 100 samtaler
Funksjoner
- [Early Bird tilbud $89.94]
- Flere butikker
- 2000 samtaler
- Begrenset gratis ordresporing
- Tilpasset plan og mer
- Kundesuksessmanager
7-dagers gratis prøveperiode
Alle kostnader faktureres i USD. Gjentagende og bruksbaserte kostnader faktureres hver 30. dag.
Omtaler (354)
I've been using this app for over a year, and even after subscribing to an annual plan, it still charges $30 every month. After contacting customer service for a refund, I purchased the annual plan again, but it still charges $10 extra every month.
His hidden costs are very high.
Hi there,
This is Sophie from the Willdesk Support Team of CWILL.
Thank you for sharing your feedback. We're sorry to hear about your experience and understand how frustrating unexpected charges can be.
We would like to clarify that our app does not intentionally apply hidden fees. We take billing concerns very seriously, and our team was able to resolve the billing issue promptly.
Please give us another chance to make everything right. If we were able to fully help you with your concern, we would like to know your thoughts by changing the negative review you shared earlier. 🌹
We value your long-term support over the past year and hope to have the chance to make this right. Thank you so much!
Sophie
Willdesk Customer Support Team
Excellent; the team is very professional.
Thank you very much for taking the time to leave a review! 🌟🌟🌟🌟🌟 We really appreciate the 5 stars. We are delighted that you are happy with the customer support. We promise to always try to achieve the best user experience for everybody.
Kindly feel free to send us a message if you need any form of support.
We are always available to help out. 😊👍
Thank you again!
Regards,
Emma
Willdesk Customer Support Team of CWILL.
Exceptional AI-Powered Support Platform!
We have been using Willdesk AI for our customer service needs, and the experience has been outstanding! The AI-powered features significantly streamline our workflow, making it easier to manage inquiries efficiently.
One of the best aspects of Willdesk is their excellent customer support—they genuinely care about their users and continuously improve their service based on feedback. The recent update on AI assistance and transparency in pricing shows their commitment to providing value and clarity.
Additionally, the mobile app enhancements have made it much easier to track unresolved queries and prioritize customer support needs. While email notifications for unresolved AI queries would be a great addition, we appreciate that they are already working on implementing this feature.
Overall, Willdesk AI is a game-changer for businesses looking for a smart, AI-powered customer support solution. Highly recommended for anyone using Shopify or other e-commerce platforms!
Thank you so much for your amazing review! We're very proud to hear that you are happy with the app and the customer support. We really appreciate your feedback and we are committed to maintaining high standards and to continue to improve user experience from the app.
Feel free to contact us anytime as you may require support or if you have questions and suggestions. We are available 24/7 to provide assistance.
Thank you again!
Best regards,
Emma
Willdesk Customer Support Team.
Brukerstøtte
App-støtte leveres av Channelwill.
Ressurser
Utvikler
BLDG 58-70 KWAI CHEONG ROAD NT, WORK SPACE B15 ON 2/F WING CHEUNG IND, hongkong, HK, 999077, HK
Lansert
22. februar 2021
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