Willdesk: Live Chat&AI Chatbot
- Prijs
-
Gratis abonnement beschikbaar. Gratis proefperiode beschikbaar.
- Populair bij winkels zoals die van jou
- Gevestigd in de Verenigde Staten
- Hoogtepunten
- Werkt met de nieuwste thema's
- Beoordeling
- 4,9 (403)
- Ontwikkelaar
- Channelwill
Galerij met uitgelichte afbeeldingen
AI Klantenservice Automatisering | Directe Ticketoplossing, 24/7 Omnikanaal Chatbot-Ondersteuning
Willdesk by Channelwill optimaliseert e-commercesupport met AI (GPT-4): Ordertracking, retourzendingen, annuleringen & adresupdates via AI. Combineer e-mail, live chat en social media (Instagram/Messenger/WhatsApp) in 1 ticketsysteem. Slimme workflows: Winkelwagenherstel, proactieve betrokkenheid, ticketroutering & FAQ-antwoorden. Integratie met Shopify en logistieke tools: Efficiënte klantenservice. Aanpassingen: Helpcenter, widget en FAQ-pagina's.
- Branded zelfservice-widget,Trackingmore API-integratie,geen extra tracking-app
- AI-agent: emotieherkenning, productadvies, orderbeheer; spamfilter, snellere rea
- Beheer tickets van social media, chat en e-mail in één helpdesk.
- Volledig klantenbestand + integratie met Klaviyo, Mailchimp en SMSBump.
- Multiwinkelintegratie: Pas lettertypen, FAQ en stijl aan.
- Populair bij winkels zoals die van jou
- Gevestigd in de Verenigde Staten
- Hoogtepunten
- Werkt met de nieuwste thema's
Talen
Engels, Chinees (vereenvoudigd), Chinees (traditioneel), Frans, Duits, Portugees (Portugal), Portugees (Brazilië), Italiaans, Spaans, Japans, Pools, Deens, Noors (Bokmål), Nederlands, Turks, Fins, Koreaans, Zweeds, Tsjechisch, Noors, en Thais
Werkt met
- Checkout
- Shopify Flow
- Parcel Panel, Loloyal loyalty
- Klaviyo,Mailchimp,One
- TrackingMore, EcomSend Pop Ups
- Gmail, Zoho,Outlook, Godady
- Dropshipman,SEO Ant
- Messsenger，Microsoft 365
Categorieën
Berichten versturen in real time
Geautomatiseerde antwoorden
Kanalen
Prijs
Gratis plan
Gratis
- Onbeperkt aantal medewerkers
- 1 winkel
- 20 gesprekken
- Live chat,C ontactformulier
- Ordertracking
- E-mail & sociale media integratie
- Helpcentrum: Onbeperkte FAQ
- 24/7 realtime service
Starterplan
$16.90 /maand
of $152.25/jaar en bespaar 25%
$ 12 per elke aanvullende 100 gesprekken
- [Early Bird aanbieding $10.14]
- 1 winkel
- 100 gesprekken
- Automatiseringsbot
- Aangepast FAQ-domein
- Gebruikers & chat taggen
- Beperkte gratis ordertracking
Gratis proefperiode van 7 dagen
Basisplan
$42.90 /maand
of $360.36/jaar en bespaar 30%
$ 12 per elke aanvullende 100 gesprekken
- [Early Bird aanbieding $25.74]
- 3 winkels
- 500 gesprekken
- Beperkte gratis ordertracking
- Prioriteitsondersteuning
Gratis proefperiode van 7 dagen
Pro-plan
$149.90 /maand
of $1,259.16/jaar en bespaar 30%
$ 10 per elke aanvullende 100 gesprekken
- [Early Bird aanbieding $89.94]
- Meerdere winkels
- 2000 gesprekken
- Beperkte gratis ordertracking
- Aangepast plan & meer
- Klantsuccesmanager
Gratis proefperiode van 7 dagen
Alle betalingen worden in USD gefactureerd. Terugkerende en op gebruik gebaseerde kosten worden om de 30 dagen gefactureerd.
Recensies (403)
It's a great app for encouraging your customers to reach out to you. Excellent customisation options to match your brand colours and options to add things like FAQ & order tracking.
Customer support is also excellent, I had an issue my end integrating a third store and customer support sorted it quickly and were very friendly and helpful. The fact that you get the option to integrate three stores on the paid plan is well worth it!
I would highly recommend and I will be using Willdesk for more stores in the future.
Thank you so much for your wonderful review! 😊 We're thrilled to hear that you're enjoying Willdesk and that our customization options, FAQ, and order tracking features are helping you connect with your customers more effectively.
Our team is always happy to assist, and we’re glad we could quickly resolve your integration issue. Your kind words and recommendation mean a lot to us! 💙
We look forward to supporting you as you continue to grow and manage more stores with Willdesk. If you ever need assistance, we're just a message away! 🚀
Best Regards,
Kim|Willdesk Customer Support
This is by far one of the best AI & Helpdesk app out here this apps capabilities are endless top with support that you can count on when you need them. The features with this app are amazing and the AI learns very fast and the best part is if it gets a question it can't answer it alerts you to take over and make sure customer is happy and has a clear understanding. And handling order is a breeze for this AI no problems accurate information always given to the customer. No more on the phone telling customer order status just direct them to the bot.
Thank you so much for your incredible review! 🙌
We’re thrilled to hear that you’re loving the AI capabilities and the overall experience with our helpdesk app. It’s our mission to make support faster, smarter, and more seamless for you and your customers—and it’s amazing to know the features and real-time takeover alerts are making a real difference for your business.
If there’s ever anything we can do to support you further, we’re always here to help. Thanks again for being a part of our community! 💙
Best Regards,
Kim|Willdesk Team
Exceptional AI-Powered Support Platform!
We have been using Willdesk AI for our customer service needs, and the experience has been outstanding! The AI-powered features significantly streamline our workflow, making it easier to manage inquiries efficiently.
One of the best aspects of Willdesk is their excellent customer support—they genuinely care about their users and continuously improve their service based on feedback. The recent update on AI assistance and transparency in pricing shows their commitment to providing value and clarity.
Additionally, the mobile app enhancements have made it much easier to track unresolved queries and prioritize customer support needs. While email notifications for unresolved AI queries would be a great addition, we appreciate that they are already working on implementing this feature.
Overall, Willdesk AI is a game-changer for businesses looking for a smart, AI-powered customer support solution. Highly recommended for anyone using Shopify or other e-commerce platforms!
Thank you so much for your amazing review! We're very proud to hear that you are happy with the app and the customer support. We really appreciate your feedback and we are committed to maintaining high standards and to continue to improve user experience from the app.
Feel free to contact us anytime as you may require support or if you have questions and suggestions. We are available 24/7 to provide assistance.
Thank you again!
Best regards,
Emma
Willdesk Customer Support Team.
Very prompt, and Nona was sweet and very quick to take over for the AI bot and helped me with my issue right away. I highly recommend this service!
Thank you so much for taking the time to send an amazing review! We are delighted that you're happy with the app and the support you received from the team.
We really appreciate your feedback. We promise to continue to try to provide the best user experience to everyone.
Feel free to contact us anytime for suggestions, questions and support.
We are available 24/7 to provide assistance.
Thank you again!
Emma
Willdesk Customer Support Team of Channelwill
Very response customer service & engineering team! App is working great so far!!
Thank you so much for taking the time to leave an amazing review! We are so glad that you're happy with the support and the app. We truly appreciate your feedback.
We promise to continue to do best effort in providing the best user experience to everyone.
Kindly feel free to contact us anytime for suggestions, questions and support. We are always available to provide help..
Thank you again for choosing Willdesk!
Emma
Willdesk Customer Support Team
Ondersteuning
App-ondersteuning aangeboden door Channelwill.
Hulpbronnen
Ontwikkelaar
Geïntroduceerd
22 februari 2021
Uitgelicht in
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