Willdesk: Live Chat&AI Chatbot

Willdesk: Live Chat&AI Chatbot

Ceny
Bezpłatna instalacja. Dostępna darmowa wersja próbna.
Najważniejsze informacje
Popularne wśród firm w Stanach Zjednoczonych
Współpracuje z najnowszymi szablonami
Ocena
4,9 (781)
Deweloper
Channelwill

Turn customer service into a profit center with Willdesk all-in-one support & marketing platform.

Willdesk, from ChannelWill, with order tracking, FAQ page, help center, help desk, email, live chat, chatbot, messenger, Instagram, WhatsApp, social media, ticketing system, multiple stores, parcel panel, TrackingMore API, front, freshdesk integrated into one platform, no need to install other tracking apps. Willdesk works with Shopify Flow to help you turn your customer service into a profit center, and streamline your Shopify store operations. Also, revert customers through the mobile app.

Willdesk, from ChannelWill, with order tracking, FAQ page, help center, help desk, email, live chat, chatbot, messenger, Instagram, WhatsApp, social media, ticketing system, multiple stores, parcel panel, TrackingMore API, front, freshdesk integrated into one platform, no need to install other tracking apps. Willdesk works with Shopify Flow to help you turn your customer service into a profit center, and streamline your Shopify store operations. Also, revert customers through the mobile app. więcej
  • Branded Self-service widget, integrate with Order Tracking, FAQs, Contact form.
  • Increase sales with live chat, boost efficiency with a preset Help center.
  • Manage the inbox tickets from multiple social media, Email in one platform.
  • Get complete customer index, Integrate with Klaviyo, Mailchimp, Privy, SMSBump
  • Multi-store integration with support for customization of Fonts, FAQs, and Style
Najważniejsze informacje
Popularne wśród firm w Stanach Zjednoczonych
Współpracuje z najnowszymi szablonami

Języki

Angielski, Chiński (uproszczony), Chiński (tradycyjny), Francuski, Niemiecki, Portugalski (Portugalia), Portugalski (Brazylia), Włoski, Hiszpański, Japoński, Polski, Duński, Norweski (Bokmål), Holenderski, Turecki, słowacki, somalijski, słoweński, i turkmeński

Współpracuje z

Shopify Flow, Realizacja zakupu, Parcel Panel, Loloyal loyalty, Klaviyo,Mailchimp,One, TrackingMore, EcomSend Pop Ups, Gmail, Zoho,Outlook, Godady, Dropshipman,SEO Ant, Messsenger,Microsoft 365

Kategorie

Wiadomości w czasie rzeczywistym

Chatboty AI, Czat na żywo, Czat e-mailowy, Media społecznościowe, Analiza agentów, Szyfrowanie

Automatyczne odpowiedzi

Często zadawane pytania, Szybkie odpowiedzi

Dostosowanie

Kolor i czcionka, Emotikony i naklejki, Okno czatu, Godziny pracy, Wiadomości powitalne, Przyciski czatu, Oznaczanie, Przypisanie czatu, Przepływ czatu, Awatar agenta

Kanały

E-mail, Czat na żywo, Chatbot, Media społecznościowe, Samoobsługa, Centrum pomocy, Formularz kontaktowy, Często zadawane pytania

Automatyzacja workflow

Automatyczne odpowiedzi, Szablony odpowiedzi, Biletowanie, Automatyczne przypisywanie, Oznaczanie, Śledzenie zamówień, Ankiety z informacją zwrotną, Wielojęzyczne, Wiele sklepów, Raporty

Ceny

Free

Bezpłatna instalacja

For a customized plan, please contact us!

  • Unlimited agent
  • 1 store
  • 20 conversations
  • Order track 20 orders
  • Live Chat
  • Email Integration
  • Unlimited FAQ
  • Whatsapp
  • Messenger
  • Instagram

Starter

$16.90 /miesiąc

albo $152.25/rok, co pozwala oszczędzić 25%

$12 per each additional 100 conversations

  • [Early Bird Offer $11.83]
  • Unlimited agent seats
  • 100 conversations
  • Order track 100 orders
  • Live Chat & Email
  • Help Center
  • Social media

7-dniowa darmowa wersja próbna

Basic

$42.90 /miesiąc

albo $360.36/rok, co pozwala oszczędzić 30%

$12 per each additional 100 conversations

  • [Early Bird Offer $30.03]
  • Unlimited agent seats
  • 500 conversations
  • Order track 500 orders
  • Live Chat & Email
  • Help Center
  • Social media

7-dniowa darmowa wersja próbna

Pro

$149.90 /miesiąc

albo $1,259.16/rok, co pozwala oszczędzić 30%

$10 per each additional 100 conversations

  • [Early Bird Offer $104.93]
  • Unlimited agent seats
  • 2000 conversations
  • Order track 2000 orders
  • Live Chat & Email
  • Help Center
  • Social media

7-dniowa darmowa wersja próbna

Wszystkie opłaty są naliczane w USD. Opłaty cykliczne i zależne od użytkowania są pobierane co 30 dni.

Recenzje (781)

Ogólna ocena
4,9
Liczba recenzji z daną oceną
  • 97% ocen to oceny z 5 gwiazdkami
  • 2% ocen to oceny z 4 gwiazdkami
  • 0% ocen to oceny z 3 gwiazdkami
  • 0% ocen to oceny z 2 gwiazdkami
  • 1% ocen to oceny z 1 gwiazdkami
10 październik 2024

Very good support. They where presistant and worked to solve my problem.

Sjölotsen
Szwecja
11 miesięcy korzystania z aplikacji
Channelwill odpowiedział(a) 13 październik 2024

Thank you so much for taking the time to leave an amazing review! We're very proud to hear that you are happy with the support .We really appreciate your feedback. We are committed to maintaining high standards in user experience in using the platform.

Feel free to contact us anytime as you require, we are available 24/7 to provide help. Thank you again!

Emma
Willdesk Customer Support Team

8 listopad 2024

I'm really happy with their help. When I have questions, they respond quickly to help me with the app. I really enjoyed my discussions with them. They showed professionalism and commitment through their availability! I highly recommend ! :-)

Boutique Leelooart
Kanada
5 dni korzystania z aplikacji
Channelwill odpowiedział(a) 9 listopad 2024

Thank you for leaving an amazing review! We're very proud to hear that you are happy with the support provided. We really appreciate your feedback and we are committed to maintaining high standards in user experience from the app and the support.

Feel free to contact us anytime, we are available 24/7 to provide assistance. Thank you again!

Best regards,

Emma
Willdesk Customer Support Team of Channelwill

16 sierpień 2024

Mariadel, was an absolute joy to work with. She quickly fixed what I asked and needed assistance with and explained the process thoroughly. I appreciate this service desk platform.

Glamorous Boutique USA L.L.C.
Stany Zjednoczone
10 miesięcy korzystania z aplikacji
Channelwill odpowiedział(a) 19 sierpień 2024

Thank you so much for leaving an amazing review! We are glad to hear that you are happy with the support. We really appreciate your feedback and we are committed to maintain high standards in the service that we provide.

Feel free to contact us anytime, we are available 24/7 to provide assistance as you require.

Many thanks again!

Emma
Willdesk Customer Support of Channelwill

26 sierpień 2024

Highly recommend the other ones with high reviews charge you for everything and its harder to use them. Will Desk has been super easy to use and the support is amazing.

Sew It Online
Stany Zjednoczone
11 dni korzystania z aplikacji
Channelwill odpowiedział(a) 28 sierpień 2024

Thank you so much for your glowing review! We're thrilled to hear that you've found Willdesk easy to use and that our support team has been amazing. It's great to know that we're offering the right balance of features and ease of use without unnecessary charges.

If you ever need further assistance, we're here to help!

Best regards,

Kim|Willdesk Support Team of Channelwill

10 sierpień 2024

I am speechless at how incredibly happy I am with the Helpdesk app (and the helpdesk behind it) from Willdesk. The helpdesk guides me with so much patience and attention. The app itself is very nice. Both in the free version and in the basic version, you can go a long way as a small business in offering service to your customers. Perhaps when my business starts running, I can go for the more advanced version.

I miss one or two features (like the visitors log/ analytics ) that I would have liked to see, but perhaps it will be available in the future. Because what I have now, I find the most important and I have been looking for a long time.

So highly recommended for small businesses.

Special thanks to Mariadel and Kim, for all their help, patience and thinking along.

LievKaart
Holandia
5 dni korzystania z aplikacji
Channelwill odpowiedział(a) 12 sierpień 2024

Thank you for taking the time to leave a very nice review! We really appreciate the feedback and making the best user experience is our primary goal. We aim to continue to improve the services we are providing and we are glad that you are happy with the support provided.

Regarding logs and analytics, kindly send us a message with details and specifics of your request and we will be happy to discuss this with the team if this is something that needs to be added in the app.

Thank you again!

Emma
Willdesk Customer Support of Channelwill

Pomoc techniczna

Channelwill może odpowiedzieć na wszelkie pytania związane z Willdesk: Live Chat&AI Chatbot.

Deweloper

Channelwill

WORK SPACE B15 ON 2/F, WING CHEUNG IND BLDG 58 - 70 KWAI CHEONG, Hong Kong, HK, 999077, HK

Zasoby

Ten programista nie oferuje bezpośredniego wsparcia w języku: Polski.

Wprowadzenie na rynek

22 luty 2021

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