WD‑Live Chat, Helpdesk,Chatbot
- Preços
-
Grátis para instalar. Avaliação gratuita.
- Destaques
- Popular entre empresas dos Estados Unidos
- Compatível com os temas mais recentes
- Classificação
- 4,9 (774)
- Desenvolvedor
- Channelwill
Galeria de imagens em destaque
Transforme o atendimento ao cliente em lucro com Willdesk, a plataforma all-in-one de marketing.
Com Willdesk, você pode integrar várias funcionalidades em uma única plataforma para transformar seu serviço ao cliente em um centro de lucro, melhorar a satisfação do cliente e otimizar as operações da sua loja Shopify. Além disso, você pode acessar seus clientes por meio do aplicativo móvel da Willdesk e obter ajuda 24/7. Experimente Willdesk hoje mesmo e revolucione sua experiência na loja Shopify!
- Widget próprio de atendimento, integrado com Rastreamento de Encomendas e FAQ
- Aumente as vendas com chat ao vivo, converta visitantes valiosos em clientes
- Todos os canais no mesmo local para aumentar a eficiência
- Tenha um índice de clientes, com serviços para impulsionar vendas através de CRM
- Integração multi-lojas, apoio à integração personalizada js multiplataformas
- Destaques
- Popular entre empresas dos Estados Unidos
- Compatível com os temas mais recentes
Idiomas
inglês, chinês (simplificado), chinês (tradicional), francês, alemão, português (Portugal), português (Brasil), italiano, espanhol, japonês, polonês, dinamarquês, norueguês (bokmål), holandês, turco, eslovaco, somali, esloveno e turcomeno
Funciona com
Shopify Flow, Checkout, TrackingMore, Parcel Panel, Microsoftsoft 365, Outlook,Zoho,Gmail, Klaviyo, Mailchimp, SMSBump, Privy,Loloyal loyaltyCategorias
Todos os recursos
Mensagens em tempo real
- Chatbots de IA
- Chat em tempo real
- Conversa por e-mail
- Redes sociais
- Análise do agente
- Criptografia
Respostas automatizadas
- Perguntas frequentes
- Respostas rápidas
Personalização
- Cor e fonte
- Emojis e adesivos
- Janela de chat
- Horário comercial
- Mensagens de boas-vindas
- Botões de chat
- Marcação com tag
- Atribuição de chat
- Flows de chat
- Avatar do agente
Canais de vendas
- Chat em tempo real
- Chatbot
- Redes sociais
- Autoatendimento
- Central de ajuda
- Formulário de contato
- Perguntas frequentes
Automação do fluxo de trabalho
- Resposta automática
- Modelos de resposta
- Venda de ingressos
- Atribuição automática
- Marcação com tag
- Acompanhamento de pedido
- Pesquisas de feedback
- Em vários idiomas
- De várias lojas
- Relatórios
Mensagens em tempo real
Respostas automatizadas
Personalização
Canais de vendas
Automação do fluxo de trabalho
Preços
FREE
Grátis para instalar
Additional SEO services are available for an additional fee starting at $79
- Unlimited agent
- 1 store
- 20 conversations
- Order track 20 orders
- Live Chat
- Email Integration
- Unlimited FAQ
- Messenger
BASIC
$16.90 /mês
ou $152.25/ano (economia de 25%)
$12 per each additional 100 tickets
- [Early Bird Offer $11.83]
- Unlimited agent seats
- 100 conversations
- Order track 100 orders
- Live Chat & Email
- Help Center
- Social media
Avaliação gratuita de 7 dias
PRO
$42.90 /mês
ou $360.36/ano (economia de 30%)
$10 per each additional 100 tickets
- [Early Bird Offer $20.93]
- Unlimited agent seats
- 300 conversations
- Order track 300 orders
- Live Chat & Email
- Help Center
- Social media
Avaliação gratuita de 7 dias
ADVANCE
$149.90 /mês
ou $1,259.16/ano (economia de 30%)
$10 per each additional 100 tickets
- [Early Bird Offer $62.93]
- Unlimited agent seats
- 1000 conversations
- Order track 1000 orders
- Live Chat & Email
- Help Center
- Social media
Avaliação gratuita de 7 dias
Todas as cobranças são faturadas em USD. Cobranças recorrentes e calculadas por uso são faturadas a cada 30 dias.
Avaliações (774)
Very good support. They where presistant and worked to solve my problem.
Thank you so much for taking the time to leave an amazing review! We're very proud to hear that you are happy with the support .We really appreciate your feedback. We are committed to maintaining high standards in user experience in using the platform.
Feel free to contact us anytime as you require, we are available 24/7 to provide help. Thank you again!
Emma
Willdesk Customer Support Team
Mariadel, was an absolute joy to work with. She quickly fixed what I asked and needed assistance with and explained the process thoroughly. I appreciate this service desk platform.
Thank you so much for leaving an amazing review! We are glad to hear that you are happy with the support. We really appreciate your feedback and we are committed to maintain high standards in the service that we provide.
Feel free to contact us anytime, we are available 24/7 to provide assistance as you require.
Many thanks again!
Emma
Willdesk Customer Support of Channelwill
I am speechless at how incredibly happy I am with the Helpdesk app (and the helpdesk behind it) from Willdesk. The helpdesk guides me with so much patience and attention. The app itself is very nice. Both in the free version and in the basic version, you can go a long way as a small business in offering service to your customers. Perhaps when my business starts running, I can go for the more advanced version.
I miss one or two features (like the visitors log/ analytics ) that I would have liked to see, but perhaps it will be available in the future. Because what I have now, I find the most important and I have been looking for a long time.
So highly recommended for small businesses.
Special thanks to Mariadel and Kim, for all their help, patience and thinking along.
Thank you for taking the time to leave a very nice review! We really appreciate the feedback and making the best user experience is our primary goal. We aim to continue to improve the services we are providing and we are glad that you are happy with the support provided.
Regarding logs and analytics, kindly send us a message with details and specifics of your request and we will be happy to discuss this with the team if this is something that needs to be added in the app.
Thank you again!
Emma
Willdesk Customer Support of Channelwill
Highly recommend the other ones with high reviews charge you for everything and its harder to use them. Will Desk has been super easy to use and the support is amazing.
Thank you so much for your glowing review! We're thrilled to hear that you've found Willdesk easy to use and that our support team has been amazing. It's great to know that we're offering the right balance of features and ease of use without unnecessary charges.
If you ever need further assistance, we're here to help!
Best regards,
Kim|Willdesk Support Team of Channelwill
We have just installed and integrated the app, but we can already say that the features are really diverse, and the apps from Channelwill generally seem to contain more than one initially thinks. We immediately had contact with support and spoke with Mariadel, who promptly addressed our concerns and questions and also unlocked some additional features for us. She was very helpful and competent - just as one would wish. I am excited to see how our customers will find the integration and look forward to the first messages and opportunities that will arise from it.
Wir haben die App gerade erst installiert und integriert, aber wir können jetzt schon sagen, dass die Funktionen wirklich vielfältig sind und die Apps allgemein von Channelwill scheinbar alle mehr enthalten als man zuerst denkt. Wir hatten direkt auch Kontakt mit dem Support und sprachen mit Mariadel, die sich sofort um unsere Anliegen und Fragen kümmerte und uns auch einige weitere Features freigeschaltet hat. Sie war sehr hilfebereit und kompetent - wie man es sich wünscht. Ich bin gespannt wie unsere Kunden die Integration finden und freue mich schon auf die ersten Nachrichten und Möglichkeiten, die sich dadurch eröffnen.
Vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihre Erfahrungen mitzuteilen! Es freut uns zu hören, dass Sie mit den verschiedenen Funktionen unserer App zufrieden sind und dass Ihr anfänglicher Integrationsprozess reibungslos verlief. Es ist großartig zu wissen, dass Mariadel in der Lage war, sich umgehend um Ihre Bedenken zu kümmern und zusätzliche Funktionen für Sie freizuschalten. Wir bemühen uns, Ihnen den bestmöglichen Support zu bieten, und wir schätzen Ihr Feedback sehr. Wir sind gespannt, wie Ihre Kunden auf die Integration reagieren werden und freuen uns auf die Möglichkeiten, die sich daraus ergeben werden. Wenn Sie weitere Fragen haben oder Unterstützung benötigen, zögern Sie bitte nicht, uns zu kontaktieren. Wir sind für Sie da!
Nochmals vielen Dank für Ihre Unterstützung und dafür, dass Sie sich für Loloyal entschieden haben.
Mit freundlichen Grüßen,
Kim|Willdesk Support Team von Channelwill
Atendimento
Channelwill pode responder a qualquer pergunta que você tenha sobre o app WD‑Live Chat, Helpdesk,Chatbot
Desenvolvedor
WORK SPACE B15 ON 2/F, WING CHEUNG IND BLDG 58 - 70 KWAI CHEONG, Hong Kong, HK, 999077, HK
Recursos
Lançado
22 de fevereiro de 2021
Em destaque
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