Willdesk: Live Chat&AI Chatbot
- Preços
-
Plano gratuito disponível. Avaliação gratuita.
- Recomendado por lojas como a sua
- Localização: Estados Unidos
- Classificação
- 4,8 (386)
- Desenvolvedor
- Channelwill
Galeria de imagens em destaque
Automação de Atendimento ao Cliente IA | Resolução Rápida, Suporte Omnicanal 24/7 com Chatbots IA
Willdesk by Channelwill aprimora suporte e-commerce com IA (GPT-4): Rastreamento de pedidos, devoluções, cancelamentos e atualização de endereços. Unifica e-mails, chat e redes sociais (Instagram/Messenger/WhatsApp) em sistema de tickets. Fluxos inteligentes: Recuperação de carrinhos, engajamento proativo e respostas FAQ.Integração com Shopify e plataformas logísticas (ParcelPanel/TrackingMore/Dropshipman): Otimização do atendimento. Personalização: Central de Ajuda, Widget e FAQ.
- Widget self-service personalizado, integrado com API Trackingmore - sem app adic
- Omnicanal com IA: Recomendações, Detecção Emocional, Pós-Venda&filtragem automát
- Gerencie tickets de redes sociais, chat e email em um help desk centralizado.
- Índice de clientes completo + integração Klaviyo, Mailchimp, Privy e SMSBump.
- Integração multi-lojas: personalização de fontes, FAQ e estilo da marca.
- Recomendado por lojas como a sua
- Localização: Estados Unidos
Idiomas
inglês, chinês (simplificado), chinês (tradicional), francês, alemão, português (Portugal), português (Brasil), italiano, espanhol, japonês, polonês, dinamarquês, norueguês (bokmål), holandês, turco, finlandês, coreano, sueco, tcheco, norueguêse tailandês
Funciona com
- Checkout
- Shopify Flow
- Klaviyo, Mailchimp, SMSBump
- Microsoftsoft 365
- Outlook,Zoho,Gmail
- Parcel Panel
- Privy,Loloyal loyalty
- TrackingMore
Categorias
Mensagens em tempo real
Respostas automatizadas
Canais de vendas
Preços
Escolha o plano ideal para o negócio.
Grátis
Grátis
Recursos
- Agentes ilimitados
- 1 loja
- 20 conversas
- Chat ao vivo,Formulário de contato
- Rastreamento de pedidos
- Integração email e redes sociais
- Central de ajuda: FAQ ilimitado
- Serviço em tempo real 24/7
Inicial
$16.90 /mês
ou $141.96/ano (economia de 30%)
$ 12 por cada 100 conversações adicionais
Recursos
- [Oferta Early Bird $10.14]
- 1 loja
- 100 conversas
- Bot de automação
- Domínio FAQ personalizado
- Tags de usuário e chat
- Cota limitada de rastreamento grátis
Avaliação gratuita de 7 dias
Profissional
$89.90 /mês
ou $755.16/ano (economia de 30%)
$ 10 por cada 100 conversações adicionais
Recursos
- [Oferta Early Bird $89.94]
- Múltiplas lojas
- 2000 conversas
- Cota limitada de rastreamento grátis
- Plano personalizado e mais
- Gerente de sucesso do cliente
Avaliação gratuita de 7 dias
Todas as cobranças são faturadas em USD. Cobranças recorrentes e calculadas por uso são faturadas a cada 30 dias.
Avaliações (386)
I've been using this app for over a year, and even after subscribing to an annual plan, it still charges $30 every month. After contacting customer service for a refund, I purchased the annual plan again, but it still charges $10 extra every month.
His hidden costs are very high.
Hi there,
This is Sophie from the Willdesk Support Team of CWILL.
Thank you for sharing your feedback. We're sorry to hear about your experience and understand how frustrating unexpected charges can be.
We would like to clarify that our app does not intentionally apply hidden fees. We take billing concerns very seriously, and our team was able to resolve the billing issue promptly.
Please give us another chance to make everything right. If we were able to fully help you with your concern, we would like to know your thoughts by changing the negative review you shared earlier. 🌹
We value your long-term support over the past year and hope to have the chance to make this right. Thank you so much!
Sophie
Willdesk Customer Support Team
Absolutely loving Willdesk so far. The platform itself is clean, modern, and very easy to use. It has a huge amount of flexibility for live chat, automation, AI support, workflows, and customer service management all in one place.
One thing that genuinely surprised us was how good the mobile app is. Being able to manage conversations, reply to customers, and monitor support while away from the desk has been incredibly helpful for our operations team.
What really stood out though was the support team. Kim in particular has been absolutely amazing throughout our setup and testing process. Every question or issue we raised (not that there was much at all) was properly investigated, followed up, and resolved with genuine care and attention.
The team has gone above and beyond helping us customise the platform to better suit our business and customer experience needs.
Highly recommend Willdesk to any business store looking for a powerful support platform backed by an incredible support team!!
Thank you so much for this incredible review and for taking the time to share such detailed feedback about your experience with Willdesk! 😊
We’re absolutely thrilled to hear that you’re loving the platform so far and that the flexibility of our live chat, automation, AI support, workflows, and customer service tools has been helping your team manage operations more efficiently.
It’s also wonderful to know that the mobile app has made such a positive impact for your operations team. We know how important it is to stay connected with customers even while away from the desk, so hearing this truly means a lot to us.
Most importantly, thank you for your kind words about Kim and our support team. We genuinely care about every merchant’s success, and we’re so happy to hear that your setup and testing experience felt smooth, responsive, and well supported. Your appreciation for the effort our team puts into customization and problem-solving is incredibly encouraging.
We truly appreciate your recommendation and are excited to continue supporting your business as you grow with Willdesk. Thanks again for being part of our community! 🚀
Best Regards,
Kim|Willdesk Support Team of CWILL
Excellent; the team is very professional.
Thank you very much for taking the time to leave a review! 🌟🌟🌟🌟🌟 We really appreciate the 5 stars. We are delighted that you are happy with the customer support. We promise to always try to achieve the best user experience for everybody.
Kindly feel free to send us a message if you need any form of support.
We are always available to help out. 😊👍
Thank you again!
Regards,
Emma
Willdesk Customer Support Team of CWILL.
Atendimento
Atendimento do app oferecido por Channelwill.
Recursos
Desenvolvedor
BLDG 58-70 KWAI CHEONG ROAD NT, WORK SPACE B15 ON 2/F WING CHEUNG IND, hongkong, HK, 999077, HK
Lançado
22 de fevereiro de 2021
Em destaque
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