Live Chat,Help Center,FAQ Page
Galeria de imagens em destaque
Destaques
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Localização: Estados Unidos
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Compatível com os temas mais recentes
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Dá para usar direto no admin da Shopify
Sobre o app
Lançado
22 de fevereiro de 2021 · Changelog
Idiomas
inglês. chinês (simplificado). chinês (tradicional). francês. alemãoe português (Brasil)
Categorias
Chat , Perguntas frequentesIntegração com
TrackingMore, Parcel PanelOs excelentes comerciantes crescem através de um help desk excepcional e econômico
O Willdesk foi feito para comerciantes Shopify, para gerir encomendas dos clientes e mensagens privadas em múltiplas redes sociais numa única plataforma. Uma funcionalidade dedicada a FAQs, com um sistema integrado de seguimento de encomendas poupa-lhe imenso tempo no processamento de mais de 70% das questões comuns, como "onde está a minha encomenda", e pode consultar o seu cliente através da app Willdesk que é compatível com Android e a plataforma iOS, o que torna a comunicação mais eficiente!
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Widget próprio de atendimento, integrado com Rastreamento de Encomendas e FAQ
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Aumente as vendas com chat ao vivo, converta visitantes valiosos em clientes
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Todos os canais no mesmo local para aumentar a eficiência
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Tenha um índice de clientes, com serviços para impulsionar vendas através de CRM
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Integração multi-lojas, apoio à integração personalizada js multiplataformas
Preço
FREE
Grátis
- Unlimited agent seats
- 50 conversations
- Order track 20 orders
- Live Chat & Email
- Help Center (FAQ)
- Messenger
- Multiple stores
BASIC
$9.90/mês
- Unlimited agent seats
- 300 conversations
- Order track 200 orders
- Live Chat & Email
- Help Center
- Messenger
- Multiple stores
PRO
$29.90/mês
- Unlimited agent seats
- 2000 conversations
- Order track 2000 orders
- Live Chat & Email
- Help Center
- Messenger
- Multiple stores
ADVANCE
$99.90/mês
- Unlimited agent seats
- Unlimited conversations
- Order track Unlimited orders
- Live Chat & Email
- Help Center
- Messenger
- Multiple stores
FREE
Grátis
- Unlimited agent seats
- 50 conversations
- Order track 20 orders
- Live Chat & Email
- Help Center (FAQ)
- Messenger
- Multiple stores
BASIC
$9.90/mês
- Unlimited agent seats
- 300 conversations
- Order track 200 orders
- Live Chat & Email
- Help Center
- Messenger
- Multiple stores
PRO
$29.90/mês
- Unlimited agent seats
- 2000 conversations
- Order track 2000 orders
- Live Chat & Email
- Help Center
- Messenger
- Multiple stores
ADVANCE
$99.90/mês
- Unlimited agent seats
- Unlimited conversations
- Order track Unlimited orders
- Live Chat & Email
- Help Center
- Messenger
- Multiple stores
Todas as cobranças são faturadas em USD. Cobranças recorrentes e calculadas por uso são faturadas a cada 30 dias.
546 avaliações
Very useful app, the key is that their customer service is very good, basically you can consult at any time, which is a savior for emergencies
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Nona|Willdesk Support
WARNING: This app automatically modifies your stores live theme.liquid and activates its own widget immediately on install! This is the first time I've come an app that makes active modifications to the live theme without even a hint that any changes have been made. If I hadn't done my diligence exploring the settings and noticing the widget was already enabled and active, I would have unknowingly had a UI element interfering with my existing theme and confusing customers.
The fact that these code changes are made automatically without consent or notice is bad enough, but beyond that there isn't even a proper uninstall option to automatically remove the code - all you get is a blurb in the FAQ section with an unreadably small screenshot with a red box around the added code and instructions to delete it. Of course the box also includes the final closing HTML body tag which needs to stay in the file, so if you miss that you might just break your site in the process.
To the developer: add a welcome splash page that has a button to apply the code change to the theme, do not auto-activate intrusive store page UI features, and make a proper uninstall option to have the app remove code changes.
Hello There,
Thank you for your feedback, we are sorry for the inconvenience we had caused you. The app will enable automatically once you have done the initial requirements after you installed our app. And towards the help article in uninstalling the app, we will optimize the article and have our customers a better understanding and clear instructions before installing the app and when planning to uninstall the app.😊
Our development team will also consider your suggestions in developing the app and especially the app function.😊To properly address your issue allow us to reach the Willdesk Support Team and we will arrange for you with one of our customer support experts and tech support to solve all the problem you encounter. Feel free to leave us a message in live chat and at the email address: support@willdesk.email.
With your simple suggestion, feedback, and response we can help each other grow.
Best Regards,
Nona Willdesk SUpport Team
Nona was very helpful and helped me link my store's business email account to Willdesk's email function. The response time was very quick.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Nona|Willdesk Support
Sobre o app
Lançado
22 de fevereiro de 2021 · Changelog
Idiomas
inglês. chinês (simplificado). chinês (tradicional). francês. alemãoe português (Brasil)
Categorias
Chat , Perguntas frequentesIntegração com
TrackingMore, Parcel PanelDesenvolvido por Channelwill
Sobre Channelwill
Avaliação média: 5,0
Constrói apps para a App Store da Shopify há 4 anos
Atendimento
Envie uma mensagemsupport@willdesk.email
Recursos
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