Willdesk: Live Chat&AI Chatbot
- Preços
-
Plano gratuito disponível. Avaliação gratuita.
- Destaques
- Popular entre empresas dos Estados Unidos
- Compatível com os temas mais recentes
- Classificação
- 4,9 (405)
- Desenvolvedor
- Channelwill
Galeria de imagens em destaque
Automação de Atendimento ao Cliente IA | Resolução Rápida, Suporte Omnicanal 24/7 com Chatbots IA
Willdesk by Channelwill aprimora suporte e-commerce com IA (GPT-4): Rastreamento de pedidos, devoluções, cancelamentos e atualização de endereços. Unifica e-mails, chat e redes sociais (Instagram/Messenger/WhatsApp) em sistema de tickets. Fluxos inteligentes: Recuperação de carrinhos, engajamento proativo e respostas FAQ.Integração com Shopify e plataformas logísticas (ParcelPanel/TrackingMore/Dropshipman): Otimização do atendimento. Personalização: Central de Ajuda, Widget e FAQ.
- Widget self-service personalizado, integrado com API Trackingmore - sem app adic
- Omnicanal com IA: Recomendações, Detecção Emocional, Pós-Venda&filtragem automát
- Gerencie tickets de redes sociais, chat e email em um help desk centralizado.
- Índice de clientes completo + integração Klaviyo, Mailchimp, Privy e SMSBump.
- Integração multi-lojas: personalização de fontes, FAQ e estilo da marca.
- Destaques
- Popular entre empresas dos Estados Unidos
- Compatível com os temas mais recentes
Idiomas
inglês, chinês (simplificado), chinês (tradicional), francês, alemão, português (Portugal), português (Brasil), italiano, espanhol, japonês, polonês, dinamarquês, norueguês (bokmål), holandês, turco, finlandês, coreano, sueco, tcheco, norueguêse tailandês
Funciona com
- Checkout
- Shopify Flow
- TrackingMore
- Parcel Panel
- Microsoftsoft 365
- Outlook,Zoho,Gmail
- Klaviyo, Mailchimp, SMSBump
- Privy,Loloyal loyalty
Categorias
Mensagens em tempo real
Respostas automatizadas
Canais de vendas
Preços
Grátis
Grátis
- Agentes ilimitados
- 1 loja
- 20 conversas
- Chat ao vivo,Formulário de contato
- Rastreamento de pedidos
- Integração email e redes sociais
- Central de ajuda: FAQ ilimitado
- Serviço em tempo real 24/7
Inicial
$16.90 /mês
ou $152.25/ano (economia de 25%)
$ 12 por cada 100 conversações adicionais
- [Oferta Early Bird $10.14]
- 1 loja
- 100 conversas
- Bot de automação
- Domínio FAQ personalizado
- Tags de usuário e chat
- Cota limitada de rastreamento grátis
Avaliação gratuita de 7 dias
Básico
$42.90 /mês
ou $360.36/ano (economia de 30%)
$ 12 por cada 100 conversações adicionais
- [Oferta Early Bird $25.74]
- 3 lojas
- 500 conversas
- Cota limitada de rastreamento grátis
- Suporte prioritário
Avaliação gratuita de 7 dias
Profissional
$149.90 /mês
ou $1,259.16/ano (economia de 30%)
$ 10 por cada 100 conversações adicionais
- [Oferta Early Bird $89.94]
- Múltiplas lojas
- 2000 conversas
- Cota limitada de rastreamento grátis
- Plano personalizado e mais
- Gerente de sucesso do cliente
Avaliação gratuita de 7 dias
Todas as cobranças são faturadas em USD. Cobranças recorrentes e calculadas por uso são faturadas a cada 30 dias.
Avaliações (405)
It's a great app for encouraging your customers to reach out to you. Excellent customisation options to match your brand colours and options to add things like FAQ & order tracking.
Customer support is also excellent, I had an issue my end integrating a third store and customer support sorted it quickly and were very friendly and helpful. The fact that you get the option to integrate three stores on the paid plan is well worth it!
I would highly recommend and I will be using Willdesk for more stores in the future.
Thank you so much for your wonderful review! 😊 We're thrilled to hear that you're enjoying Willdesk and that our customization options, FAQ, and order tracking features are helping you connect with your customers more effectively.
Our team is always happy to assist, and we’re glad we could quickly resolve your integration issue. Your kind words and recommendation mean a lot to us! 💙
We look forward to supporting you as you continue to grow and manage more stores with Willdesk. If you ever need assistance, we're just a message away! 🚀
Best Regards,
Kim|Willdesk Customer Support
This is by far one of the best AI & Helpdesk app out here this apps capabilities are endless top with support that you can count on when you need them. The features with this app are amazing and the AI learns very fast and the best part is if it gets a question it can't answer it alerts you to take over and make sure customer is happy and has a clear understanding. And handling order is a breeze for this AI no problems accurate information always given to the customer. No more on the phone telling customer order status just direct them to the bot.
Thank you so much for your incredible review! 🙌
We’re thrilled to hear that you’re loving the AI capabilities and the overall experience with our helpdesk app. It’s our mission to make support faster, smarter, and more seamless for you and your customers—and it’s amazing to know the features and real-time takeover alerts are making a real difference for your business.
If there’s ever anything we can do to support you further, we’re always here to help. Thanks again for being a part of our community! 💙
Best Regards,
Kim|Willdesk Team
Exceptional AI-Powered Support Platform!
We have been using Willdesk AI for our customer service needs, and the experience has been outstanding! The AI-powered features significantly streamline our workflow, making it easier to manage inquiries efficiently.
One of the best aspects of Willdesk is their excellent customer support—they genuinely care about their users and continuously improve their service based on feedback. The recent update on AI assistance and transparency in pricing shows their commitment to providing value and clarity.
Additionally, the mobile app enhancements have made it much easier to track unresolved queries and prioritize customer support needs. While email notifications for unresolved AI queries would be a great addition, we appreciate that they are already working on implementing this feature.
Overall, Willdesk AI is a game-changer for businesses looking for a smart, AI-powered customer support solution. Highly recommended for anyone using Shopify or other e-commerce platforms!
Thank you so much for your amazing review! We're very proud to hear that you are happy with the app and the customer support. We really appreciate your feedback and we are committed to maintaining high standards and to continue to improve user experience from the app.
Feel free to contact us anytime as you may require support or if you have questions and suggestions. We are available 24/7 to provide assistance.
Thank you again!
Best regards,
Emma
Willdesk Customer Support Team.
Very prompt, and Nona was sweet and very quick to take over for the AI bot and helped me with my issue right away. I highly recommend this service!
Thank you so much for taking the time to send an amazing review! We are delighted that you're happy with the app and the support you received from the team.
We really appreciate your feedback. We promise to continue to try to provide the best user experience to everyone.
Feel free to contact us anytime for suggestions, questions and support.
We are available 24/7 to provide assistance.
Thank you again!
Emma
Willdesk Customer Support Team of Channelwill
We used to use ZEN DESK.. and was a good system. But for what we need, WILLDESK is more than enough. Flexible, intuitive and with AI now, even better. Support staff is top notch.. all of them are professional and patient. Great all around company.
Thank you so much for taking the time to leave us an amazing review! We are delighted that you're happy with the app and the support team. We really appreciate your feedback, we are committed to provide the best user experience and we will continue to try to better.
Feel free to contact us anytime for suggestions, questions and support. We are available 24/7 to provide assistance.
Thank you again!
Emma
Willdesk Customer Support Team
Atendimento
O atendimento para o app é oferecido por Channelwill
Recursos
Desenvolvedor
Lançado
22 de fevereiro de 2021
Em destaque
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