WD‑Live Chat, Helpdesk,Chatbot

WD‑Live Chat, Helpdesk,Chatbot

Plano gratuito disponível. Avaliação gratuita de 7 dias.
Classificação (4,9)
Avaliações
Programador

Destaques

Popular com empresas como a sua
  • Sediado nos Estados Unidos da América
Construído para o seu negócio
  • Funciona com os mais recentes temas

Sobre esta aplicação

Lançada

22 de fevereiro de 2021

Idiomas

inglês, chinês (simplificado), chinês (tradicional), francês, alemão, português (Portugal), português (Brasil), italiano, espanhol, japonês, polaco, dinamarquês, norueguês (Bokmål), neerlandês, turco, eslovaco, somali, eslovenoe turcomano

Funciona com

Shopify Flow, Gmail, Zoho, Outlook, Godady, Messenger, Microsoft 365, Parcel Panel, Loloyal loyalty, Automizely email, SEO Ant, Klaviyo,Mailchimp,One, TrackingMore, EcomSend Pop Ups

Transforme o suporte ao cliente em lucro com Willdesk, plataforma completa de suporte e marketing.

Com recursos como rastreamento de pedidos, FAQ, centro de ajuda, e-mails, chat ao vivo, chatbot, Facebook Messenger, Instagram, redes sociais, sistema de tickets, suporte a várias lojas, integração com TrackingMore API e SEOANT, o Willdesk é uma plataforma completa que unifica essas funcionalidades. Evite instalar outros apps de rastreamento. Transforme seu serviço de atendimento ao cliente em um centro lucrativo e otimize as operações da sua loja Shopify com o Willdesk.

Com recursos como rastreamento de pedidos, FAQ, centro de ajuda, e-mails, chat ao vivo, chatbot, Facebook Messenger, Instagram, redes sociais, sistema de tickets, suporte a várias lojas, integração com TrackingMore API e SEOANT, o Willdesk é uma plataforma completa que unifica essas funcionalidades. Evite instalar outros apps de rastreamento. Transforme seu serviço de atendimento ao cliente em um centro lucrativo e otimize as operações da sua loja Shopify com o Willdesk. mais
  • Widget de Autoatendimento próprio, integração com Rastreamento de Pedidos, FAQs
  • Aumente vendas com chat ao vivo e eficiência via Centro de Ajuda pré-configurado
  • Gerencie os tickets de várias redes sociais e e-mails em uma única plataforma.
  • Tenha um índice completo de clientes e integre com Klaviyo, Mailchimp, Privy
  • Integração com várias lojas com suporte para personalização de Fontes, FAQs e Es

Preços

Avaliação gratuita de 7 dias

FREE

Instalação gratuita

Additional SEO services are available for an additional fee starting at $79

  • Unlimited agent
  • 1 store
  • 20 conversations
  • Order track 20 orders
  • Live Chat
  • Email Integration
  • Unlimited FAQ
  • Whatsapp
  • Messenger

BASIC

$16.90/mês

ou $152.25/ano e poupe 25%

$12 per each additional 100 tickets

  • [Early Bird Offer $8.45]
  • Unlimited agent seats
  • 100 conversations
  • Order track 100 orders
  • Live Chat & Email
  • Help Center

PRO

$29.90/mês

ou $258.48/ano e poupe 28%

$12 per each additional 100 tickets

  • [Early Bird Offer $14.95]
  • Unlimited agent seats
  • 300 conversations
  • Order track 300 orders
  • Live Chat & Email
  • Help Center
  • Social media

ADVANCE

$89.90/mês

ou $733.72/ano e poupe 32%

$10 per each additional 100 tickets

  • [Early Bird Offer $44.95]
  • Unlimited agent seats
  • 1000 conversations
  • Order track 1000 orders
  • Live Chat & Email
  • Help Center
  • Social media

FREE

Instalação gratuita

Additional SEO services are available for an additional fee starting at $79

  • Unlimited agent
  • 1 store
  • 20 conversations
  • Order track 20 orders
  • Live Chat
  • Email Integration
  • Unlimited FAQ
  • Whatsapp
  • Messenger

BASIC

$16.90/mês

ou $152.25/ano e poupe 25%

$12 per each additional 100 tickets

  • [Early Bird Offer $8.45]
  • Unlimited agent seats
  • 100 conversations
  • Order track 100 orders
  • Live Chat & Email
  • Help Center

PRO

$29.90/mês

ou $258.48/ano e poupe 28%

$12 per each additional 100 tickets

  • [Early Bird Offer $14.95]
  • Unlimited agent seats
  • 300 conversations
  • Order track 300 orders
  • Live Chat & Email
  • Help Center
  • Social media

ADVANCE

$89.90/mês

ou $733.72/ano e poupe 32%

$10 per each additional 100 tickets

  • [Early Bird Offer $44.95]
  • Unlimited agent seats
  • 1000 conversations
  • Order track 1000 orders
  • Live Chat & Email
  • Help Center
  • Social media

Todas as taxas são faturadas em USD. As taxas recorrentes e com base na utilização são faturadas a cada 30 dias.

725 avaliações

Avaliação geral
4,9
Pontuação por nível de classificação
  • 97% das classificações são de 5 estrelas
  • 2% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
21 de fevereiro de 2024

The support help us to add on option to open the willdesk window via a Click on our own icone or text selection. Great option to connect our CUSTOMER CARE page to willdesk. Just continue like now, excellent-recommended. Cheers. Cricketco.be

thbeau
Bélgica
Over 1 year usando a aplicação
Questão respondida por Channelwill 22 de fevereiro de 2024

Thank you so much for your positive feedback! 🌟 We're thrilled to hear that our support team assisted you in seamlessly integrating the option to open the WillDesk window through a click on your own icon or text selection. It's fantastic to know that this feature has enhanced your connection with our CUSTOMER CARE page. 🤝 We're committed to maintaining this level of excellence, and we truly appreciate your recommendation. Cheers to more successful collaborations! 🚀🎉

Best Regards,
Sophie 💞
Willdesk Team

5 de fevereiro de 2024

We've been using Willdesk for our FAQ section for quite some time now and we really are very satisfied. Also the chat function is helpful for our online shop.

I particularly want to mention the Willdesk support team. Not only are they always very friendly, they also make a great effort to solve any issue or question I have.

Flasher Online Shop
Áustria
3 months usando a aplicação
Questão respondida por Channelwill 8 de fevereiro de 2024

🌟 Thank you so much for your glowing review! We're thrilled to hear that Willdesk has been a valuable asset for your FAQ section and online shop. 😊 Our team is dedicated to providing top-notch support, and we're delighted that you appreciate their friendliness and commitment to resolving any issues or questions. 🚀 Your satisfaction is our priority! If there's anything else you need, feel free to reach out. Happy to have you on board! 🙌✨

Best regards,
Sophie| Willdesk Support

28 de março de 2024

The chat feature has been super useful in connecting with customers quickly. Having it directly integrated into Shopify makes it easier than ever to provide quick, detailed information.

Brick Mill Furniture
Estados Unidos
2 days usando a aplicação
Questão respondida por Channelwill 2 de abril de 2024

Thank you for the positive feedback! 😊 We're delighted to hear that you found our chat feature super useful in connecting with your customers! At the same time, our integration with Shopify makes it more convenient for you to access information from Shopify's end. If you have any further questions or concerns, feel free to reach out. Your satisfaction is our priority! 👍🚀

Best Regards,
Kim
Willdesk Support Team 🌟

5 de março de 2024

Really easy to set up and use among the others on the shopify app store. Custom support is quick to respond and really helpful. Sophie from the live chat support is really helpful and sweet.

Luxpresso
Emirados Árabes Unidos
15 days usando a aplicação
Questão respondida por Channelwill 6 de março de 2024

Thank you for the positive feedback! 😊 We're delighted to hear that you found our app easy to set up among other Shopify Apps and our customer support responsive and helpful! At the same time, we are celebrating to know that you found Sophie very helpful and sweet. If you have any further questions or concerns, feel free to reach out. Your satisfaction is our priority! 👍🚀

Best Regards,
Kim
Willdesk Support Team 🌟

Editado a 7 de fevereiro de 2024

I would not recommend this app due to their new customer support team. They are not sticking to their commitments. Their old support members were very supportive. They have recently introduced a new pricing structure and I have been a pro plan member since long ago. However, after their new pricing, they didn't put my account on the new pro plan and asked me to upgrade to the new plan. At least it would help if you firmed on the commitment that you had made before.

Orgacia
Índia
About 1 year usando a aplicação
Questão respondida por Channelwill 8 de fevereiro de 2024

Hello there,

This is Sophie from Willdesk Support. Thank you for bringing this to our attention, and we sincerely apologize for any inconvenience caused. We understand your frustration and appreciate your loyalty as a long-time Pro Plan member.

We are actively investigating the situation to ensure a swift resolution. Rest assured, we are committed to addressing the discrepancy in your account and will work to honor the commitment made to you.

Your feedback is invaluable, and we genuinely value your continued support. We apologize for any inconvenience this may have caused and appreciate your patience as we strive to rectify the situation.

If you have any further concerns or details to share, please feel free to reach out directly.

Sincerely,
Sophie

Sobre esta aplicação

Lançada

22 de fevereiro de 2021

Idiomas

inglês, chinês (simplificado), chinês (tradicional), francês, alemão, português (Portugal), português (Brasil), italiano, espanhol, japonês, polaco, dinamarquês, norueguês (Bokmål), neerlandês, turco, eslovaco, somali, eslovenoe turcomano

Funciona com

Shopify Flow, Gmail, Zoho, Outlook, Godady, Messenger, Microsoft 365, Parcel Panel, Loloyal loyalty, Automizely email, SEO Ant, Klaviyo,Mailchimp,One, TrackingMore, EcomSend Pop Ups

Construído por Channelwill

Sobre Channelwill

Avaliação média de 5,0

A criar aplicações para a App Store Shopify há 5 anos

SHOP 185 G/F HANG WAI IND CTR NO 6 KIN TAI ST TUEN MUN NT, HONG KONG, HK, 999007, HK

Assistência

Enviar uma mensagem

support@willdesk.email

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