Willdesk: Live Chat&AI Chatbot
- Določanje cen
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Na voljo brezplačen paket. Na voljo brezplačna preizkusna različica.
- Ocena
- 4,7 (377)
- Razvijalec
- Channelwill
Galerija izpostavljenih slik
Avtomatizacija storitev za stranke z UI | Takojšnje reševanje zahtevkov, večkanalna podpora 24/7 s klepetalnim robotom z UI
Aplikacija Willdesk by Channelwill poganja podporo za e-trgovine z avtomatizacijo UI (GPT-4): sledenje naročilom, vračila, preklici in posodobitve naslovov prek pametnega agenta z UI. Združuje e-pošto, klepet v živo in družbena omrežja (Instagram/Messenger/WhatsApp) v sistemu zahtevkov. Pametni ustvarjalec potekov dela: samodejna obnovitev košarice, priporočila izdelkov, usmerjanje zahtevkov in takojšnji odgovori na pogosta vprašanja. Globoka integracija s platformo Shopify in aplikacijami ParcelPanel, TrackingMore, Dropshipman in Loloyal: poenostavite storitve za stranke. Blagovna znamka: po meri prilagojeno središče za pomoč in strani s pogostimi vprašanji.
- Samopostrežni pripomoček po meri blagovne znamke s privzetim API-jem aplikacije TrackingMore brez dodatne aplikacije za sledenje
- Večkanalna podpora, ki jo poganja UI: priporočila izdelkov, zaznavanje čustev, poprodaja
- Upravljajte prejete zahtevke z več družbenih omrežij, klepeta in e-pošte v enotnem središču za pomoč
- Pridobite popoln imenik strank z integracijami za Klaviyo, Mailchimp, Privy in SMSBump
- Integracija z več trgovinami s podporo za prilagajanje pisav, pogostih vprašanj in sloga
Vsebuje samodejno prevedeno besedilo
Jeziki
Angleščina, Kitajščina (poenostavljena), Kitajščina (tradicionalna), Francoščina, Nemščina, Portugalščina (portugalska), Portugalščina (brazilska), Italijanščina, Španščina, Japonščina, Poljščina, Danščina, Norveščina (knjižna), Nizozemščina, Turščina, Finščina, Korejščina, Švedščina, Češčina, norveščinain Tajščina
Ta aplikacija ni prevedena v jezik: slovenščina
Deluje z
- Blagajna
- Shopify Flow
- Dropshipman,SEO Ant
- Gmail, Zoho,Outlook, Godady
- Klaviyo,Mailchimp,One
- Messsenger，Microsoft 365
- Parcel Panel, Loloyal loyalty
- TrackingMore, EcomSend Pop Ups
Kategorije
Sporočanje v realnem času
Samodejni odgovori
Kanali
Določanje cen
Izberite paket, ki najbolj ustreza vašemu podjetju.
Brezplačni
Brezplačno
Funkcije
- Neomejeno število agentov
- 1 trgovina
- 20 pogovorov
- Klepet v živo, kontaktni obrazec in sledenje naročilom
- Integracija z e-pošto in družbenimi omrežji
- Makri, hitri odgovori in središče za pomoč
- Učenje UI na 1.000 izdelkih
- Storitve za stranke 24/7
Osnovni
$16.90 /mesec
ali $141.96/leto s prihrankom 30 %
Prekoračitev se zaračuna na enoto: 12 $ za 100 pogovorov, 4 $ za 100 sledenih naročil in 20 $ za 100 pogovorov z UI.
Funkcije
- 3 trgovine
- 100 pogovorov
- Avtomatizirani robot
- Domena s pogostimi vprašanji po meri
- Premium predloge za pogosta vprašanja
- Omejena kvota 100 brezplačnih sledenj naročilom
7-dnevna brezplačna preizkusna različica
Pro
$89.90 /mesec
ali $755.16/leto s prihrankom 30 %
Prekoračitev se zaračuna na enoto: 10 $ za 100 pogovorov, 4 $ za 100 sledenih naročil in 200 $ za 1.000 pogovorov z UI.
Funkcije
- Več trgovin
- 1.000 pogovorov
- Omejena kvota 1.000 brezplačnih sledenj naročilom
- Paket po meri in več
- Skrbnik za uspeh strank
7-dnevna brezplačna preizkusna različica
Vsebuje samodejno prevedeno besedilo
Vse bremenitve se zaračunajo v tej valuti: USD. Ponavljajoče bremenitve in bremenitve glede na uporabo se zaračunajo vsakih 30 dni. Oglejte si vse možnosti določanja cen
Mnenja (377)
Patient effective and fast,they are really very friendly.
Thank you so much for your wonderful review! 🌟 We’re delighted to hear that you found our team patient, effective, fast, and friendly. Your kind words truly mean a lot to us and motivate us to continue providing the best support possible. 😊💖
Thank you for choosing us!
Best Regards,
Kim|Willdesk Support Team of CWILL
I've been using this app for over a year, and even after subscribing to an annual plan, it still charges $30 every month. After contacting customer service for a refund, I purchased the annual plan again, but it still charges $10 extra every month.
His hidden costs are very high.
Hi there,
This is Sophie from the Willdesk Support Team of CWILL.
Thank you for sharing your feedback. We're sorry to hear about your experience and understand how frustrating unexpected charges can be.
We would like to clarify that our app does not intentionally apply hidden fees. We take billing concerns very seriously, and our team was able to resolve the billing issue promptly.
Please give us another chance to make everything right. If we were able to fully help you with your concern, we would like to know your thoughts by changing the negative review you shared earlier. 🌹
We value your long-term support over the past year and hope to have the chance to make this right. Thank you so much!
Sophie
Willdesk Customer Support Team
Absolutely loving Willdesk so far. The platform itself is clean, modern, and very easy to use. It has a huge amount of flexibility for live chat, automation, AI support, workflows, and customer service management all in one place.
One thing that genuinely surprised us was how good the mobile app is. Being able to manage conversations, reply to customers, and monitor support while away from the desk has been incredibly helpful for our operations team.
What really stood out though was the support team. Kim in particular has been absolutely amazing throughout our setup and testing process. Every question or issue we raised (not that there was much at all) was properly investigated, followed up, and resolved with genuine care and attention.
The team has gone above and beyond helping us customise the platform to better suit our business and customer experience needs.
Highly recommend Willdesk to any business store looking for a powerful support platform backed by an incredible support team!!
Thank you so much for this incredible review and for taking the time to share such detailed feedback about your experience with Willdesk! 😊
We’re absolutely thrilled to hear that you’re loving the platform so far and that the flexibility of our live chat, automation, AI support, workflows, and customer service tools has been helping your team manage operations more efficiently.
It’s also wonderful to know that the mobile app has made such a positive impact for your operations team. We know how important it is to stay connected with customers even while away from the desk, so hearing this truly means a lot to us.
Most importantly, thank you for your kind words about Kim and our support team. We genuinely care about every merchant’s success, and we’re so happy to hear that your setup and testing experience felt smooth, responsive, and well supported. Your appreciation for the effort our team puts into customization and problem-solving is incredibly encouraging.
We truly appreciate your recommendation and are excited to continue supporting your business as you grow with Willdesk. Thanks again for being part of our community! 🚀
Best Regards,
Kim|Willdesk Support Team of CWILL
Podpora
Podporo za aplikacijo zagotavlja Channelwill.
Viri
Razvijalec ne ponuja neposredne podpore v jeziku: Slovenščina.
Razvijalec
BLDG 58-70 KWAI CHEONG ROAD NT, WORK SPACE B15 ON 2/F WING CHEUNG IND, hongkong, HK, 999077, HK
Izdano
22. februar 2021 · Dnevnik sprememb
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