Willdesk: Live Chat&AI Chatbot
- Fiyatlandırma
-
Ücretsiz plan mevcut. Ücretsiz deneme kullanılabilir.
- Öne çıkanlar
- Amerika Birleşik Devletleri'ndeki işletmeler arasında popüler
- En yeni temalarla çalışır
- Puan
- 4,9 (814)
- Geliştirici
- Channelwill
Öne çıkan görsel galerisi
AI Müşteri Hizmeti Otomasyonu | Anında Çözüm, 24/7 Çoklu Kanal Destek AI Chatbotlar ile
Channelwill'in Willdesk'i: GPT-4 ile e-ticaret desteğini otomatikleştirir - Sipariş takibi, iade/iptal ve adres güncelleme E-posta, canlı sohbet ve sosyal medya (Instagram/WhatsApp) mesajlarını tek panelde toplar Akıllı Otomasyon: Sepet kurtarma, otomatik SSS yanıtları, proaktif iletişim ve bilet yönlendirme Shopify + ParcelPanel/TrackingMore/Dropshipman/Loloyal entegrasyonla müşteri hizmetlerini hızlandırır Markanıza özel: Kişiselleştirilmiş yardım merkezi, SSS sayfaları ve widget tasarımı
- Markalı self-servis widget,Trackingmore API entegrasyonu,ek takip uygulaması yok
- Yapay zeka omnichannel: Ürün önerileri, duygu tespiti, servis, spam filtresi
- Tek Merkezde E-posta/Sosyal Medya/Sohbet Taleplerini Yönetin
- Tam Müşteri İndeksi + Klaviyo/Mailchimp/Privy/SMSBump Entegrasyonu
- Çoklu Mağaza Desteği ile Yazı Tipi/SSS/Stil Özelleştirme
- Öne çıkanlar
- Amerika Birleşik Devletleri'ndeki işletmeler arasında popüler
- En yeni temalarla çalışır
Diller
İngilizce, Basitleştirilmiş Çince, Geleneksel Çince, Fransızca, Almanca, Portekizce (Portekiz), Portekizce (Brezilya), İtalyanca, İspanyolca, Japonca, Lehçe, Danca, Norveççe (Bokmål), Felemenkçe, Türkçe, Slovakça, Somalice, Slovence, Türkmence, Fince, Rusça, Korece, İsveççe, Çekçe, Estonca, İrlandaca, Norveççe Nynorsk, Norveççeve Tayca
Şunlarla birlikte çalışır:
- Ödeme
- Shopify Flow
- Parcel panel,Trackingmore
- Loloyal loyalty
- Dropshipman
- Gmail,Macrosoft 365,Outlook
- Email,Facebook,Instagram
Kategoriler
Gerçek zamanlı mesajlaşma
Otomatik yanıtlar
Kanallar
Fiyatlandırma
Ücretsiz
Ücretsiz
- Sınırsız temsilci
- 1 mağaza
- 20 görüşme
- Canlı Sohbet
- İletişim formu,Sipariş takibi
- E-posta ve Sosyal medya entegrasyonu
- Yardım merkezi: Sınırsız SSS
- 7/24 gerçek zamanlı hizmet
Başlangıç
$16.90 /ay
veya yılda $152.25 ödeyin ve %25 tasarruf edin
Her ek 100 görüşme için $ 12
- [Erken Kayıt $10.14]
- 1 mağaza
- 100 görüşme
- Otomasyon botu
- Özel SSS alan adı
- Kullanıcı ve sohbet etiketleme
- Sınırlı ücretsiz sipariş takibi
7 günlük ücretsiz deneme
Temel
$42.90 /ay
veya yılda $360.36 ödeyin ve %30 tasarruf edin
Her ek 100 görüşme için $ 12
- [Erken Kayıt $25.74]
- 3 mağaza
- 500 görüşme
- Sınırlı ücretsiz sipariş takibi
- Öncelikli destek
7 günlük ücretsiz deneme
Profesyonel
$149.90 /ay
veya yılda $1,259.16 ödeyin ve %30 tasarruf edin
Her ek 100 görüşme için $ 10
- [Erken Kayıt $89.94]
- Çoklu mağaza
- 2000 görüşme
- Sınırlı ücretsiz sipariş takibi
- Özel plan ve fazlası
- Müşteri başarı yöneticisi
7 günlük ücretsiz deneme
Tüm ücretler USD cinsinden faturalandırılır. Yinelenen ve kullanıma dayalı ücretler 30 günde bir faturalandırılır.
Değerlendirmeler (814)
It's a great app for encouraging your customers to reach out to you. Excellent customisation options to match your brand colours and options to add things like FAQ & order tracking.
Customer support is also excellent, I had an issue my end integrating a third store and customer support sorted it quickly and were very friendly and helpful. The fact that you get the option to integrate three stores on the paid plan is well worth it!
I would highly recommend and I will be using Willdesk for more stores in the future.
Thank you so much for your wonderful review! 😊 We're thrilled to hear that you're enjoying Willdesk and that our customization options, FAQ, and order tracking features are helping you connect with your customers more effectively.
Our team is always happy to assist, and we’re glad we could quickly resolve your integration issue. Your kind words and recommendation mean a lot to us! 💙
We look forward to supporting you as you continue to grow and manage more stores with Willdesk. If you ever need assistance, we're just a message away! 🚀
Best Regards,
Kim|Willdesk Customer Support
Exceptional AI-Powered Support Platform!
We have been using Willdesk AI for our customer service needs, and the experience has been outstanding! The AI-powered features significantly streamline our workflow, making it easier to manage inquiries efficiently.
One of the best aspects of Willdesk is their excellent customer support—they genuinely care about their users and continuously improve their service based on feedback. The recent update on AI assistance and transparency in pricing shows their commitment to providing value and clarity.
Additionally, the mobile app enhancements have made it much easier to track unresolved queries and prioritize customer support needs. While email notifications for unresolved AI queries would be a great addition, we appreciate that they are already working on implementing this feature.
Overall, Willdesk AI is a game-changer for businesses looking for a smart, AI-powered customer support solution. Highly recommended for anyone using Shopify or other e-commerce platforms!
Thank you so much for your amazing review! We're very proud to hear that you are happy with the app and the customer support. We really appreciate your feedback and we are committed to maintaining high standards and to continue to improve user experience from the app.
Feel free to contact us anytime as you may require support or if you have questions and suggestions. We are available 24/7 to provide assistance.
Thank you again!
Best regards,
Emma
Willdesk Customer Support Team.
We used to use ZEN DESK.. and was a good system. But for what we need, WILLDESK is more than enough. Flexible, intuitive and with AI now, even better. Support staff is top notch.. all of them are professional and patient. Great all around company.
Thank you so much for taking the time to leave us an amazing review! We are delighted that you're happy with the app and the support team. We really appreciate your feedback, we are committed to provide the best user experience and we will continue to try to better.
Feel free to contact us anytime for suggestions, questions and support. We are available 24/7 to provide assistance.
Thank you again!
Emma
Willdesk Customer Support Team
Great support. The team replied to my questions very quickly and solved the problem in no time. The software itself is really good and I would highly recommend it.
Thank you very much.
Thank you for your kind words! 😊 We're thrilled to hear that our support team was able to assist you quickly and effectively, and that you're enjoying the software. Your recommendation means a lot to us! If you ever need further assistance, we're always here to help. 🚀✨
Best Regards,
Kim|Willdesk Support Team of Channelwill
Very response customer service & engineering team! App is working great so far!!
Thank you so much for taking the time to leave an amazing review! We are so glad that you're happy with the support and the app. We truly appreciate your feedback.
We promise to continue to do best effort in providing the best user experience to everyone.
Kindly feel free to contact us anytime for suggestions, questions and support. We are always available to provide help..
Thank you again for choosing Willdesk!
Emma
Willdesk Customer Support Team
Destek
Uygulama desteği Channelwill tarafından sağlanmaktadır.
Kaynaklar
Geliştirici
Yayınlanma
22 Şubat 2021
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