WD‑Live Chat, Helpdesk,Chatbot

WD‑Live Chat, Helpdesk,Chatbot

提供免费套餐。 7 天免费试用。
评分(4.9)
评论
开发人员

亮点

深受同类商家的喜爱
  • 位于美国
专为满足您的业务需求而打造
  • 适用于最新模板

关于此应用

推出日期

2021年2月22日

语言

英语, 简体中文, 繁体中文, 法语, 德语, 葡萄牙语(葡萄牙), 葡萄牙语(巴西), 意大利语, 西班牙语, 日语, 波兰语, 丹麦语, 挪威语(博克马尔语), 荷兰语, 土耳其语, 斯洛伐克语, 索马里语, 斯洛文尼亚语,以及 土库曼语

适配以下产品:

Shopify Flow, Gmail, Outlook, Zoho, Godady, 阿里/腾讯企业邮箱, SEOAnt Page Speed, Facebook, Microsoft 365, Tracking more,Ecomsend, Parcel Panel,Lololyal loyalty

Willdesk 专注于为中国商家出海打造的一站式客户服务平台,提供全中文1对1服务,集在线客服、社媒、FAQ、物流追踪、CRM于一体,致力于帮您提升营销转化,降低服务成本

Willdesk 是为 Shopify 商家打造的,它可以在一个平台上管理多个店铺、多个渠道、多个社媒的消息(Facebook),同时可以在消息面板上展示客户的订单情况、人员画像情况,支持您根据CRM为客户提供定制化的服务,提升营销转化。除此之外,FAQ和物流查询功能的集成,支持客户进行24/7小时自助服务,为您节省大量处理常见问题的时间成本,例如“我的订单在哪里”。您还可以通过 Willdesk 苹果和安卓移动端随时随地为客户提供便捷服务。Willdesk提供全中文操作界面,一对一中文专属客服,助您快速上手,免受语言困扰。

Willdesk 是为 Shopify 商家打造的,它可以在一个平台上管理多个店铺、多个渠道、多个社媒的消息(Facebook),同时可以在消息面板上展示客户的订单情况、人员画像情况,支持您根据CRM为客户提供定制化的服务,提升营销转化。除此之外,FAQ和物流查询功能的集成,支持客户进行24/7小时自助服务,为您节省大量处理常见问题的时间成本,例如“我的订单在哪里”。您还可以通过 Willdesk 苹果和安卓移动端随时随地为客户提供便捷服务。Willdesk提供全中文操作界面,一对一中文专属客服,助您快速上手,免受语言困扰。 更多
  • 品牌化自助服务挂件:集成订单跟踪和常见问题,便于用户随时随地自助查询订单状态,自动解答“我的订单到哪了”等常见问题,降本增效。
  • 在线客服助力销售增长:实时将在线访客转化为买家,提升销售转化率,将客服团队打造成利润团队。
  • 多渠道集成释放生产力:无需担心IP关联,在一个平台处理邮件、FB、Whatsapp等渠道的客服咨询,提高工作效率。
  • 用户画像助力智能营销:实时展示客户画像、历史聊天和订单等,对用户进行精准营销,与营销工具Klaviyo, Mailchimp, SMSBump, Privy集成
  • 全平台集成,专为电商设计:集成多个电商平台和营销产品,专为DTC电子商务而生。

定价

7 天免费试用

Free

免费安装

Additional SEO services are available for an additional fee starting at $79

  • Unlimited agent
  • 1 store
  • 20 conversations
  • Order track 20 orders
  • Live Chat
  • Email Integration
  • Unlimited FAQ
  • Whatsapp
  • Messenger

Starter

$16.90/月

或 $162.20/年(可节省 20%)

$12 per each additional 100 tickets

  • [Early Bird Offer $8.45]
  • Unlimited agent seats
  • 100 conversations
  • Order track 100 orders
  • Live Chat & Email
  • Help Center
  • Social media

Basic

$29.90/月

或 $272.84/年(可节省 24%)

$12 per each additional 100 tickets

  • [Early Bird Offer $14.95]
  • Unlimited agent seats
  • 300 conversations
  • Order track 300 orders
  • Live Chat & Email
  • Help Center
  • Social media

Pro

$89.90/月

或 $755.16/年(可节省 30%)

$10 per each additional 100 tickets

  • [Early Bird Offer $44.95]
  • Unlimited agent seats
  • 1000 conversations
  • Order track 1000 orders
  • Live Chat & Email
  • Help Center
  • Social media

Free

免费安装

Additional SEO services are available for an additional fee starting at $79

  • Unlimited agent
  • 1 store
  • 20 conversations
  • Order track 20 orders
  • Live Chat
  • Email Integration
  • Unlimited FAQ
  • Whatsapp
  • Messenger

Starter

$16.90/月

或 $162.20/年(可节省 20%)

$12 per each additional 100 tickets

  • [Early Bird Offer $8.45]
  • Unlimited agent seats
  • 100 conversations
  • Order track 100 orders
  • Live Chat & Email
  • Help Center
  • Social media

Basic

$29.90/月

或 $272.84/年(可节省 24%)

$12 per each additional 100 tickets

  • [Early Bird Offer $14.95]
  • Unlimited agent seats
  • 300 conversations
  • Order track 300 orders
  • Live Chat & Email
  • Help Center
  • Social media

Pro

$89.90/月

或 $755.16/年(可节省 30%)

$10 per each additional 100 tickets

  • [Early Bird Offer $44.95]
  • Unlimited agent seats
  • 1000 conversations
  • Order track 1000 orders
  • Live Chat & Email
  • Help Center
  • Social media

所有费用均以USD结算。 定期费用和基于使用情况的费用每 30 天收取一次。

710 条评论

整体评分
4.9
每个评分等级的数量
  • 97% 的评分是 5 星
  • 2% 的评分是 4 星
  • 0% 的评分是 3 星
  • 0% 的评分是 2 星
  • 1% 的评分是 1 星
2023年12月21日

A top APP!
It offers a lot of customization options, live chat and FAQ page in one.
The web app and mobile app also work very reliably.
And I was always helped very quickly and competently with the smaller adjustments for my shop. I now use a lot of apps, but with Willdesk other providers can follow an example when it comes to support, which is what I always hope for. Top!

RolConArt
奥地利
2个月 人在使用应用
Channelwill已回复 2023年12月22日

Wow, thank you for the stellar review! 💖 We're thrilled to hear that you consider us a top app and appreciate the customization options. It's fantastic to know that our live chat, FAQ page, and the reliability of both our web and mobile apps have met your expectations. We're especially grateful for your kind words about our support team's quick and competent assistance with your shop adjustments.

At Willdesk, we're dedicated to providing top-notch service, and your feedback fuels our commitment. If there's anything more you need or any further enhancements you'd like to see, don't hesitate to let us know. We're honored to have you as a valued user, and we look forward to continually exceeding your expectations. Thanks for choosing Willdesk! 🤗

Best regards,
Mariadel | Loloyal Support 💫

2023年11月29日

I appreciate the recent update to the app and have been enjoying its use. I want to commend Agent Nona for her exceptional assistance in addressing all my queries. She ensured that all my concerns were promptly addressed. Thank you. I plan to upgrade our subscription and continue using this app for the long haul. :)

PARCINQ Official Store
菲律宾
1年多 人在使用应用
Channelwill已回复 2023年12月3日

Thank you so much for your positive feedback! 😊 We're thrilled to hear that you're enjoying the recent app update and that Agent Nona provided exceptional assistance with your queries. 🌟 Your commendation means a lot to us! We look forward to having you continue your journey with us and appreciate your plan to upgrade the subscription for the long haul. 🚀 If you ever have more questions or need assistance, feel free to reach out. Happy using! 🌈🙌

Best Regards,
Sophie|Willdesk Team

2023年12月10日

I really like this app. When your website is not very large, you can choose the free version, which should be sufficient.

outpaws_us
美国
4个月 人在使用应用
Channelwill已回复 2023年12月12日

🌟 Thank you for the positive feedback! We're thrilled to hear that you enjoy our app. 😊 It's great to know that the free version is serving your needs, especially for smaller websites. If you ever have any questions or suggestions, feel free to reach out! 🚀

Best Regards,
Sophie|Willdesk Team

2024年1月10日

So far - so good. I need to learn about your program so I can ask intelligent and productive questions.

Kid-Epics Expressions
美国
9个月 人在使用应用
Channelwill已回复 2024年1月13日

Thank you so much for your positive feedback! 😊If you have any more thoughts to share about the program or if there's any specific queries, feel free to let us know! 🌟 We will be more happy to assist you. 🥰

Best regards,
Kim | Willdesk Support

2023年11月10日

Great customer service, I had a small issue but it was solved in just a few minutes.
Thanks Grace

Gentil Official
澳大利亚
9个月 人在使用应用
Channelwill已回复 2023年11月11日

🌟 Thank you so much for your kind words! 🤗 We're thrilled to hear you had a positive experience with our customer service team. If you ever need assistance again, feel free to reach out. Thanks for choosing us! 🙌😊

Sophie|Willdesk Support Team🥰

关于此应用

推出日期

2021年2月22日

语言

英语, 简体中文, 繁体中文, 法语, 德语, 葡萄牙语(葡萄牙), 葡萄牙语(巴西), 意大利语, 西班牙语, 日语, 波兰语, 丹麦语, 挪威语(博克马尔语), 荷兰语, 土耳其语, 斯洛伐克语, 索马里语, 斯洛文尼亚语,以及 土库曼语

适配以下产品:

Shopify Flow, Gmail, Outlook, Zoho, Godady, 阿里/腾讯企业邮箱, SEOAnt Page Speed, Facebook, Microsoft 365, Tracking more,Ecomsend, Parcel Panel,Lololyal loyalty

由 Channelwill 开发

关于 Channelwill

平均评分 5.0

在为 Shopify 应用商店开发应用方面有 1 年的经验

SHOP 185 G/F HANG WAI IND CTR NO 6 KIN TAI ST TUEN MUN NT, HONG KONG, HK, 999007, HK

支持

发送消息

support@willdesk.email

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