WD‑Live Chat, Helpdesk,Chatbot
主要圖片圖庫
特色
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美國商家
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可與最新佈景主題搭配使用
應用程式相關資訊
發布日期
2021年2月22日
語言
英文、 簡體中文、 繁體中文、 法文、 德文、 葡萄牙文 (葡萄牙)、 葡萄牙文 (巴西)、 義大利文、 西班牙文、 日文、 波蘭文、 丹麥文、 挪威文、 荷蘭文、 土耳其文、 斯洛伐克文、 索馬利文、 斯洛維尼亞文，以及 土庫曼文
可與以下項目搭配使用
Shopify Flow, Gmail, Outlook, Zoho, Godady, 阿里/腾讯企业邮箱, SEOAnt Page Speed, Facebook, Microsoft 365, Tracking more, Ecomsend, Parcel Panel, Lololyal loyaltyWilldesk 專注於為商家出海打造的一站式客戶服務平台，提供全中文1對1服務，集線上客服、社群媒體、常見問題、物流追蹤、客戶關係管理於一體，致力於幫您提升行銷轉化，降低服務成本。
Willdesk 是為 Shopify 商家打造的平台，它可以在一個平台上管理多個店鋪、多個渠道、多個社媒的消息（Facebook, Instagram, WhatsApp），同時可以在消息面板上展示客戶的訂單情況、人員畫像情況，支持您根據 CRM 為客戶提供定制化的服務，提升營銷轉化。除此之外，FAQ 和物流查詢功能的集成，支持客戶進行 24/7 小時自助服務，為您節省大量處理常見問題的時間成本，例如「我的訂單在哪裡」。您還可以通過 Willdesk 蘋果和安卓移動端隨時隨地為客戶提供便捷服務。Willdesk 提供全中文操作界面，一對一中文專屬客服，助您快速上手，免受語言困擾。
- 品牌化自助服務掛件：集成訂單追踪和常見問題，方便用戶隨時隨地自助查詢訂單狀態，自動解答「我的訂單到哪了」等常見問題，降本增效。
- 在線客服助力銷售增長：即時將線上訪客轉化為買家，提升銷售轉化率，將客服團隊打造成利潤團隊。
- 多渠道集成釋放生產力：無需擔心IP關聯，一個平台處理郵件、FB、Whatsapp等渠道的客服咨詢，提高工作效率。
- 用戶畫像助力智能營銷：即時展示客戶畫像、歷史聊天和訂單等，對用戶進行精準營銷，與營銷工具Klaviyo、Mailchimp、SMSBump、Privy集成。
- 全平台集成，專為電商設計：集成多個電商平台和營銷產品，專為DTC電子商務而生。
定價
7 天免費試用FREE
免費安裝
Additional SEO services are available for an additional fee starting at $79
- Unlimited agent
- 1 store
- 20 conversations
- Order track 20 orders
- Live Chat
- Email Integration
- Unlimited FAQ
- Messenger
BASIC
$16.90 /月
或每年 $152.25，可省 25% 的費用
$12 per each additional 100 tickets
- [Early Bird Offer $8.45]
- Unlimited agent seats
- 100 conversations
- Order track 100 orders
- Live Chat & Email
- Help Center
- Social media
PRO
$29.90 /月
或每年 $258.48，可省 28% 的費用
$12 per each additional 100 tickets
- [Early Bird Offer $14.95]
- Unlimited agent seats
- 300 conversations
- Order track 300 orders
- Live Chat & Email
- Help Center
- Social media
ADVANCE
$89.90 /月
或每年 $733.72，可省 32% 的費用
$10 per each additional 100 tickets
- [Early Bird Offer $44.95]
- Unlimited agent seats
- 1000 conversations
- Order track 1000 orders
- Live Chat & Email
- Help Center
- Social media
FREE
免費安裝
Additional SEO services are available for an additional fee starting at $79
- Unlimited agent
- 1 store
- 20 conversations
- Order track 20 orders
- Live Chat
- Email Integration
- Unlimited FAQ
- Messenger
BASIC
$16.90 /月
或每年 $152.25，可省 25% 的費用
$12 per each additional 100 tickets
- [Early Bird Offer $8.45]
- Unlimited agent seats
- 100 conversations
- Order track 100 orders
- Live Chat & Email
- Help Center
- Social media
PRO
$29.90 /月
或每年 $258.48，可省 28% 的費用
$12 per each additional 100 tickets
- [Early Bird Offer $14.95]
- Unlimited agent seats
- 300 conversations
- Order track 300 orders
- Live Chat & Email
- Help Center
- Social media
ADVANCE
$89.90 /月
或每年 $733.72，可省 32% 的費用
$10 per each additional 100 tickets
- [Early Bird Offer $44.95]
- Unlimited agent seats
- 1000 conversations
- Order track 1000 orders
- Live Chat & Email
- Help Center
- Social media
所有費用均以 USD 計價。 定期費用和依使用量計費方案，均以 30 天為週期收費。
725 則評價
The support help us to add on option to open the willdesk window via a Click on our own icone or text selection. Great option to connect our CUSTOMER CARE page to willdesk. Just continue like now, excellent-recommended. Cheers. Cricketco.be
Thank you so much for your positive feedback! 🌟 We're thrilled to hear that our support team assisted you in seamlessly integrating the option to open the WillDesk window through a click on your own icon or text selection. It's fantastic to know that this feature has enhanced your connection with our CUSTOMER CARE page. 🤝 We're committed to maintaining this level of excellence, and we truly appreciate your recommendation. Cheers to more successful collaborations! 🚀🎉
Best Regards,
Sophie 💞
Willdesk Team
We've been using Willdesk for our FAQ section for quite some time now and we really are very satisfied. Also the chat function is helpful for our online shop.
I particularly want to mention the Willdesk support team. Not only are they always very friendly, they also make a great effort to solve any issue or question I have.
🌟 Thank you so much for your glowing review! We're thrilled to hear that Willdesk has been a valuable asset for your FAQ section and online shop. 😊 Our team is dedicated to providing top-notch support, and we're delighted that you appreciate their friendliness and commitment to resolving any issues or questions. 🚀 Your satisfaction is our priority! If there's anything else you need, feel free to reach out. Happy to have you on board! 🙌✨
Best regards,
Sophie| Willdesk Support
The chat feature has been super useful in connecting with customers quickly. Having it directly integrated into Shopify makes it easier than ever to provide quick, detailed information.
Thank you for the positive feedback! 😊 We're delighted to hear that you found our chat feature super useful in connecting with your customers! At the same time, our integration with Shopify makes it more convenient for you to access information from Shopify's end. If you have any further questions or concerns, feel free to reach out. Your satisfaction is our priority! 👍🚀
Best Regards,
Kim
Willdesk Support Team 🌟
Really easy to set up and use among the others on the shopify app store. Custom support is quick to respond and really helpful. Sophie from the live chat support is really helpful and sweet.
Thank you for the positive feedback! 😊 We're delighted to hear that you found our app easy to set up among other Shopify Apps and our customer support responsive and helpful! At the same time, we are celebrating to know that you found Sophie very helpful and sweet. If you have any further questions or concerns, feel free to reach out. Your satisfaction is our priority! 👍🚀
Best Regards,
Kim
Willdesk Support Team 🌟
The support is amazing—quick and helpful—and the app runs like a charm! It'd be awesome if there were more customization options to tailor it even more to the store's design needs.
We're thrilled to hear that you're loving our support team's quick and helpful assistance! 🚀 It's fantastic to know that the app is running smoothly for you! 😊 We appreciate your feedback regarding customization options and will definitely consider it as we strive to enhance our platform to better meet your store's design needs. Thank you for sharing your experience with us! 🛠️✨ 🎉 Looking forward to continuing to support your success! 🌟👍
Best regards,
Sophie 💗
Willdesk Customer Support 🌟
應用程式相關資訊
發布日期
2021年2月22日
語言
英文、 簡體中文、 繁體中文、 法文、 德文、 葡萄牙文 (葡萄牙)、 葡萄牙文 (巴西)、 義大利文、 西班牙文、 日文、 波蘭文、 丹麥文、 挪威文、 荷蘭文、 土耳其文、 斯洛伐克文、 索馬利文、 斯洛維尼亞文，以及 土庫曼文
可與以下項目搭配使用
Shopify Flow, Gmail, Outlook, Zoho, Godady, 阿里/腾讯企业邮箱, SEOAnt Page Speed, Facebook, Microsoft 365, Tracking more, Ecomsend, Parcel Panel, Lololyal loyalty其他同類型應用程式
