Self FAQ | Help Center Desk

Self FAQ | Help Center Desk

by UpperCommerce

Helpcenter | FAQ Page | Track Order | Contact Us | WhatsApp

5.0 of 5 stars(1 review)

Unlimited FAQs & Categories

Quickly and easily add an unlimited amount of FAQs to your website in 2-Minutes.

Powerful Order Tracking widget

Provide a powerful tracking widget to solve problems like "Where is my order".

Easiest support with WhatsApp

Offer quick customer support service by contact form and WhatsApp live Chat.


About Self FAQ | Help Center Desk

Self FAQ app helps you to create an easy-to-use FAQ page, order tracking widget, contact us form and live chat via WhatsApp for your store. It is a true lifesaver for every e-shop by enhancing customer experience and saving your cost to deal with customer enquiries.

Features:

  • Responsive customizable template
  • Google FAQ schema support to boost store SEO
  • Order tracking widget
  • Lots of configuration options for FAQ page
  • Drag and drop to sort orders for FAQ categories or questions
  • Allow visitors to search for questions
  • Show FAQs on any page
  • Customizable FAQ page URL
  • Receive customer enqury from contact us form
  • Solve customer problem quickly via WhatsApp live chat
  • Custom CSS
  • No copyright on any plan

Newly updated!

  • Premium template
  • Article feedback
  • Submit request on FAQ page

Unlimited EVERYTHING

  • Unlimited FAQs
  • Unlimited Categories
  • Unlimited FAQ page views
  • Unlimited customization
  • Unlimited contact email received
  • Unlimited WhatsApp live chat

Simple design, beautiful user experience, and easy setup

  • Instantly creates your new FAQ page after installation
  • Easy user interface to set modifications for your FAQ page and widget
  • One click to save and publish the FAQ content
  • No coding required

Instantly customer support for enquiries via contact form and live chat

  • Receives customer enqieries by email with contact us form
  • Provide request submit on FAQ page
  • Answers customer questions timely on WhatsApp chat

Professional order lookup with FAQ widget

  • Integrates natively with Shopify's order status page
  • Provides full order tracking info (Ordered--Shipped--Delivered) on one page
  • Simple user interface with email/phone number and order number fields to track orders anytime

Intergrates natively with our ParcelPanel APP - No.1 order tracking app

  • Shows tracking order result directly on the tracking widget with shipment URL
  • Directs to landing page of order tracking page provided by Parcelpanel

Optimized for Mobile User experience

  • Offers the best customer experience for mobile users with a lot of optimization on mobile devices

Translations

  • You can customize the FAQ page/Help Center default texts to suit your store language properly.

More features to come

  • Live chat integrations like Tawk.to, Tidio, Shopify chat, Reamaze, etc.

Integrates with

  • ParcelPanel,
  • TrackingMore

See the app in action

Explore how the app works in an example store.

View example store

Media gallery

Support

Pricing 7-day free trial

Basic

Free

  • 15 FAQs
  • 2 Categories
  • FAQ Page
  • FAQ Widget
  • Product Specific FAQ Accordions
  • Image & video support
  • Unlimited CSS
  • SEO Friendly

Pro

$4.99/month

  • Unlimited FAQs
  • Unlimited Categories
  • Priority Support
  • Premium Template
  • Article feedback
  • Request submit
  • Free features +

* All charges are billed in USD.
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.

5.0 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

  • 5 of 5 stars
    100% of ratings are 5 stars
  • 4 of 5 stars
    0% of ratings are 4 stars
    (0)
  • 3 of 5 stars
    0% of ratings are 3 stars
    (0)
  • 2 of 5 stars
    0% of ratings are 2 stars
    (0)
  • 1 of 5 stars
    0% of ratings are 1 stars
    (0)

Most recent reviews

V380 Camera

I am so happy I found this app! A great app once you get to know how to fully use it. If you need support the team is always there . Highly recommended app!