Live Chat,Help Center,FAQ Page

Live Chat,Help Center,FAQ Page

Free plan available
Rating (5)
Reviews
Developer

Highlights

Popular with businesses like yours
  • Based in United States
Built for your business
  • Works with the latest themes
  • Use directly in Shopify admin

About this app

Launched

February 22, 2021 · Changelog

Languages

English, Chinese (Simplified), Chinese (Traditional), French, German, and Portuguese (Brazil)

Categories

Chat , FAQ

Integrates with

TrackingMore, Parcel Panel

The excellent merchants grow through exceptional and cost-effective Ecommerce help desk

Willdesk is built for Shopify merchants that can manage orders from customers and inbox messages from multiple social media in one platform. A dedicated FAQ feature combined with an integrated order tracking system can save you a great amount of time cost on processing over 70% of common issues such as "Where is my order" , and you can revert to your customer's inquiry through adaptable Willdesk mobile app which is compatible with Android and ios platform makes the communication more efficient!

Willdesk is built for Shopify merchants that can manage orders from customers and inbox messages from multiple social media in one platform. A dedicated FAQ feature combined with an integrated order tracking system can save you a great amount of time cost on processing over 70% of common issues such as "Where is my order" , and you can revert to your customer's inquiry through adaptable Willdesk mobile app which is compatible with Android and ios platform makes the communication more efficient! more
  • Branded Self-service widget, integrate with Order Tracking and FAQ.
  • Boost sales through live chat, convert valuable visitors into buyers.
  • Manage the inbox messages from multiple social media in one platform.
  • Get complete customer index, providing service to boost sales through CRM.
  • Multi-store integration, support custom Js multi-platform integration.

Pricing

Free

Free

  • Unlimited agent seats
  • 100 conversations
  • Order track 20 orders
  • Live Chat & Email
  • Help Center (FAQ)
  • Whatsapp
  • Messenger
  • Multiple stores

Basic

$9.90/month

  • Unlimited agent seats
  • 500 conversations
  • Order track 200 orders
  • Live Chat & Email
  • Help Center
  • Whatsapp
  • Messenger
  • Multiple stores

Pro

$29.90/month

  • Unlimited agent seats
  • 2000 conversations
  • Order track 2000 orders
  • Live Chat & Email
  • Help Center
  • Whatsapp
  • Messenger
  • Multiple stores

Advance

$99.90/month

  • Unlimited agent seats
  • Unlimited conversation
  • Order track Unlimited orders
  • Live Chat & Email
  • Help Center
  • Whatsapp
  • Messenger
  • Multiple stores

Free

Free

  • Unlimited agent seats
  • 100 conversations
  • Order track 20 orders
  • Live Chat & Email
  • Help Center (FAQ)
  • Whatsapp
  • Messenger
  • Multiple stores

Basic

$9.90/month

  • Unlimited agent seats
  • 500 conversations
  • Order track 200 orders
  • Live Chat & Email
  • Help Center
  • Whatsapp
  • Messenger
  • Multiple stores

Pro

$29.90/month

  • Unlimited agent seats
  • 2000 conversations
  • Order track 2000 orders
  • Live Chat & Email
  • Help Center
  • Whatsapp
  • Messenger
  • Multiple stores

Advance

$99.90/month

  • Unlimited agent seats
  • Unlimited conversation
  • Order track Unlimited orders
  • Live Chat & Email
  • Help Center
  • Whatsapp
  • Messenger
  • Multiple stores

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

512 reviews

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
February 6, 2023

The application is very useful in running a small shop. Customers have a very easy way to contact us.

MDA TRUCK
Norway
February 4, 2023

Willdesk is a super useful app to have on my site. Real time notifications on either cell or desktop. The team is super responsive and will guide you through any issues you run into.

AstroLab Supplements
United States
Time spent using app: About 24 hours
UpperCommerce replied February 5, 2023

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Nona|Willdesk Support

February 3, 2023

The app is great, but the customer support is incredible. Pia was helpful in resolving the issues on-site. Great support team

Souqkhalifa.com
Nigeria
Time spent using app: 4 months
UpperCommerce replied February 4, 2023

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Pia|Willdesk Support

About this app

Launched

February 22, 2021 · Changelog

Languages

English, Chinese (Simplified), Chinese (Traditional), French, German, and Portuguese (Brazil)

Categories

Chat , FAQ

Integrates with

TrackingMore, Parcel Panel

Built by UpperCommerce

About UpperCommerce

5 average rating

4 years building apps for the Shopify App Store

Support

Send a message

support@willdesk.email

More apps like this

4.9 out of 5 stars 7 total reviews Free plan available
A workspace for all your WhatsApp support, sales and marketing
5.0 out of 5 stars 16 total reviews 14-day free trial
Automate Customer Support, Instant FAQ in Chat, Live Chat
No reviews 0 total reviews Free
Prime FAQ & HelpCenter - Streamline Customer Support