WD‑Live Chat, Helpdesk,Chatbot

WD‑Live Chat, Helpdesk,Chatbot

Free plan available. 7-day free trial.
Rating (4.9)
Reviews
Developer

Highlights

Popular with businesses like yours
  • Based in United States
Built for your business
  • Works with the latest themes

About this app

Launched

February 22, 2021

Languages

English, Chinese (Simplified), Chinese (Traditional), French, German, Portuguese (Portugal), Portuguese (Brazil), Italian, Spanish, Japanese, Polish, Danish, Norwegian (Bokmål), Dutch, Turkish, Slovak, Somali, Slovenian, and Turkmen

Works with

Shopify Flow, Messenger, Microsoft 365, Parcel Panel, Loloyal loyalty, Klaviyo,Mailchimp,One, TrackingMore, EcomSend Pop Ups, Gmail, Zoho,Outlook, Godady, Dropshipman,SEO Ant

Turn customer service into a profit center with Willdesk all-in-one support & marketing platform.

With Order tracking, Faq page, Help center, Emails, Livechat, ChatBot, Messenger, Instagram, Social media, Ticketing System, Multiple stores, Parcel Panel, TrackingMore API, Dropshipman and SEOANT integrated into one platform, No need to install other tracking apps. Willdesk can help you turn your customer service into a profit center, and streamline your Shopify store operations. Also,revert customers through the mobile app. Try Willdeks, revolutionize your service! Contact us for 24/7 help.

With Order tracking, Faq page, Help center, Emails, Livechat, ChatBot, Messenger, Instagram, Social media, Ticketing System, Multiple stores, Parcel Panel, TrackingMore API, Dropshipman and SEOANT integrated into one platform, No need to install other tracking apps. Willdesk can help you turn your customer service into a profit center, and streamline your Shopify store operations. Also,revert customers through the mobile app. Try Willdeks, revolutionize your service! Contact us for 24/7 help. more
  • Branded Self-service widget, integrate with Order Tracking, FAQs, Contact form.
  • Increase sales with live chat, boost efficiency with a preset Helpcenter.
  • Manage the inbox tickets from multiple social media, Emails in one platform.
  • Get complete customer index, Integrate with Klaviyo, Mailchimp, Privy, SMSBump
  • Multi-store integration with support for customization of Fonts, FAQs, and Style

Pricing

7-day free trial

Free

Free to install

For a customized plan, please contact us!

  • Unlimited agent
  • 1 store
  • 20 conversations
  • Order track 20 orders
  • Live Chat
  • Email Integration
  • Unlimited FAQ
  • Whatsapp
  • Messenger
  • Instagram

Starter

$16.90/month

or $162.20/year and save 20%

$12 per each additional 100 tickets

  • [Early Bird Offer $8.45]
  • Unlimited agent seats
  • 100 conversations
  • Order track 100 orders
  • Live Chat & Email
  • Help Center
  • Social media

Basic

$29.90/month

or $272.84/year and save 24%

$12 per each additional 100 tickets

  • [Early Bird Offer $14.95]
  • Unlimited agent seats
  • 300 conversations
  • Order track 300 orders
  • Live Chat & Email
  • Help Center
  • Social media

Pro

$89.90/month

or $755.16/year and save 30%

$10 per each additional 100 tickets

  • [Early Bird Offer $44.95]
  • Unlimited agent seats
  • 1000 conversations
  • Order track 1000 orders
  • Live Chat & Email
  • Help Center
  • Social media

Free

Free to install

For a customized plan, please contact us!

  • Unlimited agent
  • 1 store
  • 20 conversations
  • Order track 20 orders
  • Live Chat
  • Email Integration
  • Unlimited FAQ
  • Whatsapp
  • Messenger
  • Instagram

Starter

$16.90/month

or $162.20/year and save 20%

$12 per each additional 100 tickets

  • [Early Bird Offer $8.45]
  • Unlimited agent seats
  • 100 conversations
  • Order track 100 orders
  • Live Chat & Email
  • Help Center
  • Social media

Basic

$29.90/month

or $272.84/year and save 24%

$12 per each additional 100 tickets

  • [Early Bird Offer $14.95]
  • Unlimited agent seats
  • 300 conversations
  • Order track 300 orders
  • Live Chat & Email
  • Help Center
  • Social media

Pro

$89.90/month

or $755.16/year and save 30%

$10 per each additional 100 tickets

  • [Early Bird Offer $44.95]
  • Unlimited agent seats
  • 1000 conversations
  • Order track 1000 orders
  • Live Chat & Email
  • Help Center
  • Social media

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

710 reviews

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for boosting sales and enhancing customer interaction with features like live chat, FAQ page, and order tracking. They praise its user-friendly interface, easy setup, and reliable performance, even in the free version. The customer support team is highly commended for their responsiveness and excellent service. Merchants also value the mobile version and the app's ability to streamline business processes. The developers are responsive to requests for new features. The app is recommended for its affordability and functionality.

January 19, 2024

Great customer service as always!

Allyzure
Canada
Over 1 year using the app
Channelwill replied January 21, 2024

Thank you for your kind words! 😊 Our team is delighted to hear that you had a positive experience with our customer service. If you ever need assistance again, feel free to reach out. 🌟

Best regards,
Sophie | Willdesk Support

January 3, 2024

Nona was great and helpful

Shop Sigvaris
Australia
11 months using the app
Channelwill replied January 6, 2024

I'm thrilled to hear that Nona was fantastic and helpful! 🌟 If you have any more questions or need assistance, feel free to reach out. We're here to help! 😊

Best regards,
Sophie | Willdesk Support

January 10, 2024

So far - so good. I need to learn about your program so I can ask intelligent and productive questions.

Kid-Epics Expressions
United States
9 months using the app
Channelwill replied January 13, 2024

Thank you so much for your positive feedback! 😊If you have any more thoughts to share about the program or if there's any specific queries, feel free to let us know! 🌟 We will be more happy to assist you. 🥰

Best regards,
Kim | Willdesk Support

About this app

Launched

February 22, 2021

Languages

English, Chinese (Simplified), Chinese (Traditional), French, German, Portuguese (Portugal), Portuguese (Brazil), Italian, Spanish, Japanese, Polish, Danish, Norwegian (Bokmål), Dutch, Turkish, Slovak, Somali, Slovenian, and Turkmen

Works with

Shopify Flow, Messenger, Microsoft 365, Parcel Panel, Loloyal loyalty, Klaviyo,Mailchimp,One, TrackingMore, EcomSend Pop Ups, Gmail, Zoho,Outlook, Godady, Dropshipman,SEO Ant

Built by Channelwill

About Channelwill

5.0 average rating

1 year building apps for the Shopify App Store

SHOP 185 G/F HANG WAI IND CTR NO 6 KIN TAI ST TUEN MUN NT, HONG KONG, HK, 999007, HK

Support

Send a message

support@willdesk.email

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