Willdesk‑Live Chat, Helpdesk

Willdesk‑Live Chat, Helpdesk

Free plan available
Rating (5.0)
Reviews
Developer

Highlights

Popular with businesses like yours
  • Based in United States
Built for your business
  • Works with the latest themes

About this app

Launched

February 22, 2021 · Changelog

Languages

English, Chinese (Simplified), Chinese (Traditional), French, German, and Portuguese (Brazil)

Categories

Chat , FAQ

Integrates with

TrackingMore, Parcel Panel, Gmail, Zoho, Outlook, Facebook

Turn customer service into a profit center with Willdesk all-in-one support & marketing platform.

With Order tracking, Faq page, Helpcenter, Emails, Livechat, Facebook Messenger, Social media,Ticketing System and multiple stores integrated into one platform, Willdesk can help you turn your customer service into a profit center, improve customer satisfaction, enhance conversions, and streamline your Shopify store operations. Also, you can revert your customers through the Willdesk mobile app anytime. Contact us 24/7 for help. Try Willdeks today and revolutionize your Shopify store experience!

With Order tracking, Faq page, Helpcenter, Emails, Livechat, Facebook Messenger, Social media,Ticketing System and multiple stores integrated into one platform, Willdesk can help you turn your customer service into a profit center, improve customer satisfaction, enhance conversions, and streamline your Shopify store operations. Also, you can revert your customers through the Willdesk mobile app anytime. Contact us 24/7 for help. Try Willdeks today and revolutionize your Shopify store experience! more
  • Branded Self-service widget, integrate with Order Tracking, FAQ, Contact form.
  • Improve sales through live chat, turn valuable visitors into buyers.
  • Manage the inbox tickets from multiple social media, Emails in one platform.
  • Get complete customer index, providing service to improve sales through CRM.
  • Multi-store integration with support for customization of Fonts, FAQs, and Style

Pricing

Free

Free

  • Unlimited agent
  • 50 conversations
  • Order track 20 orders
  • Live Chat & Email Integration
  • Unlimited FAQ
  • Whatsapp
  • Messenger
  • Multiple stores

Basic

$9.90/month

  • Unlimited agent seats
  • 300 conversations
  • Order track 200 orders
  • Live Chat & Email
  • Help Center
  • Whatsapp
  • Messenger
  • Multiple stores

Pro

$29.90/month

  • Unlimited agent seats
  • 2000 conversations
  • Order track 2000 orders
  • Live Chat & Email
  • Help Center
  • Whatsapp
  • Messenger
  • Multiple stores

Advance

$99.90/month

  • Unlimited agent seats
  • Unlimited conversation
  • Order track Unlimited orders
  • Live Chat & Email
  • Help Center
  • Whatsapp
  • Messenger
  • Multiple stores

Free

Free

  • Unlimited agent
  • 50 conversations
  • Order track 20 orders
  • Live Chat & Email Integration
  • Unlimited FAQ
  • Whatsapp
  • Messenger
  • Multiple stores

Basic

$9.90/month

  • Unlimited agent seats
  • 300 conversations
  • Order track 200 orders
  • Live Chat & Email
  • Help Center
  • Whatsapp
  • Messenger
  • Multiple stores

Pro

$29.90/month

  • Unlimited agent seats
  • 2000 conversations
  • Order track 2000 orders
  • Live Chat & Email
  • Help Center
  • Whatsapp
  • Messenger
  • Multiple stores

Advance

$99.90/month

  • Unlimited agent seats
  • Unlimited conversation
  • Order track Unlimited orders
  • Live Chat & Email
  • Help Center
  • Whatsapp
  • Messenger
  • Multiple stores

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

587 reviews

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
June 6, 2023

great support even im still trying the function right now, but at least customer service is pretty good and responsive, recommended

Guerrilla-Group
Taiwan
June 5, 2023

This is a fantastic app with excellent service. On this occasion, they assisted me with a rather personal matter, and they did so without a hint of annoyance, looking after me right until the end. They are kind and they carry out their job efficiently. I believe they are a team you can trust. I highly recommend them.

Download GoGo!
Japan
Channelwill replied June 5, 2023

Thank you for taking the time to share your positive experience with our app and service. We are thrilled to hear that we were able to assist you with your personal matter and that our team provided you with efficient and kind service. We truly appreciate your trust in us and your recommendation. Please don't hesitate to reach out to us if you need any further assistance in the future.

- Sophie💖

June 4, 2023

Amazing customer service, fast and reliable. Good app with option to manually translate. Really good app.

Cocobutts
Iceland
Channelwill replied June 4, 2023

Thank you so much for taking the time to provide this positive review! We are thrilled to hear that you found our customer service to be amazing and our app to be fast, reliable, and with great translation options. We appreciate your support and hope to continue exceeding your expectations in the future.

- Mariadel 💖

About this app

Launched

February 22, 2021 · Changelog

Languages

English, Chinese (Simplified), Chinese (Traditional), French, German, and Portuguese (Brazil)

Categories

Chat , FAQ

Integrates with

TrackingMore, Parcel Panel, Gmail, Zoho, Outlook, Facebook

Built by Channelwill

About Channelwill

5.0 average rating

4 years building apps for the Shopify App Store

Support

Send a message

support@willdesk.email

More apps like this

5.0 out of 5 stars 713 total reviews Free
Enhance customer support: Whatsapp integration & FAQs.
4.5 out of 5 stars 1315 total reviews Free plan available
FAQ page, FAQ accordion, product FAQ. Helpdesk + live chat
4.3 out of 5 stars 6 total reviews Free plan available
Efficient chat system that integrates AI ChatGPT WhatsApp