Willdesk: Live Chat&AI Chatbot
- Pricing
-
Free plan available. Free trial available.
- Highlights
- Popular with businesses in United States
- Works with the latest themes
- Rating
- 4.9 (799)
- Developer
- Channelwill
Featured images gallery
AI-Powered Customer Service Automation | Instant Ticket Resolution,24/7 Support& Brand Loyalty Boost
Willdesk by Channelwill powers e-commerce support with AI automation (GPT-4): Order tracking, returns, cancellations & address updates via smart AI agent. Unifies email, live chat & social (Instagram/Messenger/WhatsApp) in a ticketing system. Smart Workflow Builder: Auto-cart recovery, proactive engagement, ticket routing & instant FAQ responses. Deeply with Shopify and ParcelPanel/TrackingMore /Dropshipman/Loloyal: streamline customer service. Branding: Custom HelpCenter, Widget, FAQ pages.
- Branded Self-service widget, integrate with Order Tracking, FAQs, Contact form
- Increase sales & efficiency with AI chatbot, AI detects and soothes user emotion
- Manage the inbox tickets from multiple social media, Chat, Email in a help desk
- Get complete customer index, Integrate with Klaviyo, Mailchimp, Privy, SMSBump
- Multi-store integration with support for customization of Fonts, FAQs, and Style
- Highlights
- Popular with businesses in United States
- Works with the latest themes
Languages
English, Chinese (Simplified), Chinese (Traditional), French, German, Portuguese (Portugal), Portuguese (Brazil), Italian, Spanish, Japanese, Polish, Danish, Norwegian (Bokmål), Dutch, Turkish, Slovak, Somali, Slovenian, Turkmen, Finnish, Russian, Korean, and Swedish
Works with
- Shopify Flow
- Checkout
- Parcel Panel, Loloyal loyalty
- Klaviyo,Mailchimp,One
- TrackingMore, EcomSend Pop Ups
- Gmail, Zoho,Outlook, Godady
- Dropshipman,SEO Ant
- Messsenger，Microsoft 365
Categories
Real-time messaging
Automated responses
Pricing
Free
Free
- Unlimited agent
- 1 store
- 20 conversations
- Order track 20 orders
- Live Chat
- Email Integration
- Unlimited FAQ
- Messenger
Starter
$16.90 / month
or $152.25/year and save 25%
$12 per each additional 100 conversations
- [Early Bird Offer $11.83]
- Unlimited agent seats
- 100 conversations
- Order track 100 orders
- Live Chat & Email
- Help Center
- Social media
7-day free trial
Basic
$42.90 / month
or $360.36/year and save 30%
$12 per each additional 100 conversations
- [Early Bird Offer $30.03]
- Unlimited agent seats
- 500 conversations
- Order track 500 orders
- Live Chat & Email
- Help Center
- Social media
7-day free trial
Pro
$149.90 / month
or $1,259.16/year and save 30%
$10 per each additional 100 conversations
- [Early Bird Offer $104.93]
- Unlimited agent seats
- 2000 conversations
- Order track 2000 orders
- Live Chat & Email
- Help Center
- Social media
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (799)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its user-friendly interface and effective live chat feature, which enhances customer engagement. The app is noted for its affordability and ease of integration, even in its free version. While some merchants desire more analytics, the available AI and multilingual support significantly boost service quality. The customer support team is also praised for their quick and professional assistance.
We used to use ZEN DESK.. and was a good system. But for what we need, WILLDESK is more than enough. Flexible, intuitive and with AI now, even better. Support staff is top notch.. all of them are professional and patient. Great all around company.
Thank you so much for taking the time to leave us an amazing review! We are delighted that you're happy with the app and the support team. We really appreciate your feedback, we are committed to provide the best user experience and we will continue to try to better.
Feel free to contact us anytime for suggestions, questions and support. We are available 24/7 to provide assistance.
Thank you again!
Emma
Willdesk Customer Support Team
Easy to set up, good to use. Great customer service.
Thank you so much for leaving a wonderful review! We're very delighted to hear that you are happy with the support and the platform. We really appreciate your feedback. We promise to continue and maintain high standards in user experience from using the Willdesk.
Feel free to send us a message anytime as you require support. We are available 24/7.
Thanks again!
Emma
Willdesk Customer Support Team
Great service Kim answers all your questions!
she is attentive to your problem and always finds a solution to solve them! thanks to her!
Thank you so much for taking the time to leave a fantastic review! We are delighted that you're happy with the support. We really appreciate your feedback as we continue to try to provide the best user experience.
Feel free to contact us anytime for suggestions, questions and support. We are available 24/7 to provide assistance.
Thank you again!
Emma
Willdesk Customer Support Team
Support
App support provided by Channelwill.
Resources
Developer
WORK SPACE B15 ON 2/F, WING CHEUNG IND BLDG 58 - 70 KWAI CHEONG, Hong Kong, HK, 999077, HK
Launched
February 22, 2021
Featured in
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