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Best app ever!
I've been willing to start a skincare online store for a few months, and thanks to SelfNamed it'll become true! The integration with Shopify is easy to make and set up and I'm confident that I'll reach all my goals with it!
We’re so grateful for your positive feedback. It’s fantastic to hear you had a good experience with us.
Mi sto trovando molto bene anche se sono agli inizi, mi piace la piattaforma ed i prodotti promettono bene! Aggiornamenti successivamente ma per il momento ottimo!
I have been working with selfnamed for one year and it has been an exciting journey! This company has grown a lot and has made a lot possible in the area of products and technical processes. There were also technical challenges, but the team was always very helpful in solving them. I never had the feeling of being left alone, I can't imagine a better team and support! A top partner
Extraordinary products, fully deserving of 5 ⭐️⭐️⭐️⭐️⭐️.
We recommend without reservation.
Thanks for the great feedback! It’s always wonderful to hear from happy customers like you.
Es ist leicht zu benutzen und viele möglichkeiten.
Vielen Dank für Ihre Bewertung!
Très professionnel très à l’écoute de leurs clients, des produits de qualité supérieurs, mes clients en raffole. Merci beaucoup de pouvoir nous proposer une alternative en petite quantité pour lancer notre marque. Je compte vraiment continuer à travailler avec vous et j’ai hâte d’avoir les nouveautés qui vont sortir.
I have been trying to work with this company for 2 months. Their app is just FULL OF BUGS. I don't understand why they didn't just fired their developer. They must really like him to let him do so much mistakes. The import function just simply don't works, so imagine if you receive orders...
Apart from that I tried the old way (placing order one by one on their website) and it's just a complete mess. There is no automation for tracking. No automation for VAT rules (they charge it to you even though you have a VAT number).
And the WORST PART IS THEIR SHIPPING PARTNERS. THE SHIPPING FEES are super high and the package get returned to the factory every time because instead of delivering without signature, they deliver it with signature ; making the whole delivery thing such a nightmare... When doing dropshipping from China the products are just delivered in the mailbox and that's it; no problem with signature thing.
In short, just stay away from this company at all cost until the sugar mommy money feeding the dev team realize it's time to change the devs for real.
I feel sorry that your experience is so bad with our service.
I would like to solve and resolve the issues you are experiencing. We have just launched integration and experiencing some bugs, but most of them are solved and hopefully the bugs you are experiencing also will be reported from you.
We would like to improve our service so could you please clarify these things for me:
- We’ve checked the system and no bug reports from your side have not been filed. Can you please clarify the bugs you are experiencing?
- Could you clarify what you mean by “order management” is dysfunctional?
- Also, why do you feel that manual order placement is “chaotic”?
- Not clear on your comment about VAT. I see that for an account with your username the VAT status has been denied. Usually, it status DENIED is due to unsufficient documentation, Would you like to re-submit?
- We are constantly working to improve shipping costs and service quality.
Shipping prices we are offering are one of the lowest in the market, you can ship 2-3 units across Europe for 6-9 EUR.
- Soon you will be able to not choose Selfnamed profiles for your Shopify store and offer prices you like to your customers.
I am really unsatisfied with this App right now. Creating products and syncing works but if you change in Shopify the Product details.. it will not sync anymore.
I cannot automatically sync my orders it won't work. I wrote couple of email to the support but they won't answer and if they answer its already too late. They need couple of DAYS for answering urgent cases..
I also tried to place the orders on the self named website and also this does not work properly. How is this App even allowed on Shopify? I lost more money with this app then selling products. This is insane!
There is also no live support chat available, no phone number only a email address and they need couple of days...
Please do not waste your time with this app, now I need to change my whole concept of my shop and look for other Companies ... this will take again more time and money for me.
AND THE BEST PART: You can't cancel any orders! Like imagine a customer places a order and the cancel it.. you will lose your money... happened to me already...
Impressed by the concept, the product selection and certifications. Some minor bugs with the app, but they are fixed now. I like it so far. Yet to see if the shipping, delivery and returns services are good.