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I had high hopes for this app, but it has been nothing but trouble. First off, it doesn't sync the products properly, which defeats the whole purpose of using it. The sign-in form is hit or miss; sometimes it works, and other times it just doesn't.
On top of that, the customer service is absolutely terrible. They are unresponsive and unhelpful. I tried reaching out multiple times, but I got no resolution to my issues.
Save yourself the frustration and uninstall this app. There are much better options out there.
We value your honest feedback and apologize for not meeting your expectations. Thank you for letting us know.
The products are really good as well as the support. They offer also a viratey of solutions for your design.
Only negative point at the moment is that we do have some issues sometimes with the sync/fulfillment with the orders which leads to some delays in shipment
Thank you for your honest feedback. We appreciate your openness and will use your insights to improve.
So far, I have been very satisfied with Selfnamed. I love that their cosmetics are natural and organic, and that they are created in an ethical and eco-sustainable way. One tip I would give is to improve the product packaging a bit; the paper is too fragile, and the perceived value of the product could diminish. It should be more solid.
Severals errors at the beginning but the team is helpful and fixed it. Really nice products I am satisfied and excited to continue working with them !
The customer service and tech support were fantastic, couldn't fault them when ever I had any issues with installing the app.
Fantastic products and I feel their customer service has always been second to none.
Your honest feedback is very important to us. Thank you for helping us improve our products and services.
Initially, I encountered some bugs using the Selfnamed app, but Kristaps and the support team were incredibly supportive in resolving my integration issues; Selfnamed seems like a good company, and I hope our long-term partnership goes well.
The products are good and affordable. they have a wide range of products. customer service is great. i would like if they could make all the products fragrance free
So far i really like it. Its easy to understand and design, i really like the products and the print quality was also good, even tho i used png and not pdfs. Everything fine so far, also the support was very fast.
The only thing i don't like is the delivery tracking, because it give false realtime information SOMETIMES... And overall the products are a bit expensive... but overall i like the app, the products i use them even myself and yeah, im thankfull!
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I have been working for almost a year with Selfnamed to produce my skincare line for my brand. I have been very happy with the quality of the products and quick delivery to my shop. I'm giving 4 starts as I haven't tried the drop-shipping option yet but have been ordering products in bulk to my own workshop from where I am currently fulfilling customers orders.