Selfnamed: Cosmetics on demand

I’ve been using Selfnamed for a while now, and their products are absolutely amazing, the quality, packaging, and overall branding options are top-tier. You can tell they really care about making their formulas and designs stand out.

However, I’ve noticed that their customer support isn’t as responsive as it used to be. They used to reply super fast, but since the company started scaling, responses seem slower and less personal. I understand growth can stretch resources, but I hope they bring back that same level of support they had before.

Still, I’ll continue using them because their product quality is genuinely impressive, one of the best in the private-label skincare space.

Working with Selfnamed over the past year has been an incredibly transformative experience for our business. Selfnamed is truly a one-stop platform for creating and supporting clean beauty businesses, and their dedication to providing high-quality, certified, sustainable, and trusted skincare products is unparalleled.

In the last year, we have seen tremendous growth in our brand, thanks in large part to Selfnamed's expertise and comprehensive services. Whether you are starting your own skincare brand or looking to expand an existing one, Selfnamed offers an exceptional range of organic and natural certified beauty products that are sure to meet your needs.

One of the standout features of Selfnamed is their private label service, which comes with no minimum order amount. This flexibility has been crucial for us, allowing us to scale our product offerings without the pressure of large initial orders. The products are crafted by skincare experts, ensuring top-notch quality that our customers love and trust.

Selfnamed is not just a supplier; they are a partner dedicated to our success. Their team is responsive, knowledgeable, and always ready to support our business goals. They have made it easier than ever to bring our brand's vision to life with clean, effective skincare products.

For skincare entrepreneurs, Selfnamed is the ideal partner. Their commitment to quality, sustainability, and innovation is evident in everything they do. If you are looking to create or expand a skincare brand with products that you can be proud of, I highly recommend Selfnamed.

Thank you, Selfnamed, for an amazing year of growth and collaboration. We look forward to many more successful years together!

For skincare entrepreneurs

A very good system! The products are very high quality and easy to use or market. The online designer is super easy to handle and works very well. If you have any questions, the support is always available, even very quickly. We can only recommend the system and the app Selfnamed!

The latest update takes away the manual re-sync of the products, resulting in less manual work to be done within Shopify. Takes care of the shipping profiles as well. The product grows and our shops too. Would be nice to be able to create bundles within selfnamed and those will be related to Shopify's product list.

I have been working with selfnamed for one year and it has been an exciting journey! This company has grown a lot and has made a lot possible in the area of ​​products and technical processes. There were also technical challenges, but the team was always very helpful in solving them. I never had the feeling of being left alone, I can't imagine a better team and support! A top partner

The products are really good as well as the support. They offer also a viratey of solutions for your design.

Only negative point at the moment is that we do have some issues sometimes with the sync/fulfillment with the orders which leads to some delays in shipment

I had high hopes for this app, but it has been nothing but trouble. First off, it doesn't sync the products properly, which defeats the whole purpose of using it. The sign-in form is hit or miss; sometimes it works, and other times it just doesn't.

On top of that, the customer service is absolutely terrible. They are unresponsive and unhelpful. I tried reaching out multiple times, but I got no resolution to my issues.

Save yourself the frustration and uninstall this app. There are much better options out there.

If you're launching a cosmetic brand, Selfnamed is an absolute game-changer! Their Shopify integration makes it so easy to manage product development, and their custom formulations are top-tier. The process is smooth, and their customer support team is incredibly responsive and helpful. Whether you're just starting or looking to expand, Selfnamed provides everything you need to build a standout beauty brand. I highly recommend it for any beauty entrepreneur!

I really like the potential this app and platform has - the products are beautiful. But the customer service is really really slow and there are still a few bugs to be fixed.

The currency is the same even if you switch location, so if a product is 5 Euros it will also show as 5GBP and 5USD on my bill which doesnt make sense and I'm unsure how much I'm really being charged.

My customers keep getting angry because their shipping tracking numbers arent sent to them and their order status remains on "preparing" and on my end of it I also can't view any customer shipping tracking numbers so I can't help them.

The platform is totally automated and easy to use which is soo amazing. However when it comes to getting attention from a live agent for technical matters they dont respond for hours/days and are often very unresponsive.

I have been having a few issues with technical things that only can be addressed with a human or tech support and I have not gotten the assistance or attention i would think would be important in order to make sales.