Avis (63)
Affiner
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Par note
The products are good and affordable. they have a wide range of products. customer service is great. i would like if they could make all the products fragrance free
I really like the potential this app and platform has - the products are beautiful. But the customer service is really really slow and there are still a few bugs to be fixed.
The currency is the same even if you switch location, so if a product is 5 Euros it will also show as 5GBP and 5USD on my bill which doesnt make sense and I'm unsure how much I'm really being charged.
My customers keep getting angry because their shipping tracking numbers arent sent to them and their order status remains on "preparing" and on my end of it I also can't view any customer shipping tracking numbers so I can't help them.
Thank you for your feedback!
We're saddened to hear about your experience.
Our system is charging the correct amounts in all the currencies - if you're facing some bugs regarding this, please reach out to support@selfnamed.com, so we can help you.
The tracking numbers can be found in your Selfnamed profile - the tracking number can be found by each order. We hope to bring the tracking numbers to Shopify soon as well.
As for sending to your customers - currently we don't have a feature that would trigger an email from you - you'd need to send the tracking numbers to your customers.
Good partner, fast support—high quality products & very quick fulfillment time. Spent us a lot of time & resources, thanks for your service!
Thank you for the review! We're happy to help!
Love The Idea, and the service is amazing, Thank you
Thank you for being with us!
Great partner and quick support, would recommend
Your positive feedback means the world to us. Thank you for sharing your thoughts!
Selfnamed is a really great place to start dipping your toe into the water of wet good cosmetics before committing to a large scale or or developing an expensive formula yourself.
The site is really clear and really easy to navigate and makes creating your own artwork very easy as the instructions are so clear. We use canva and have been able to get away with using expensive designers for our graphic design testing.
Delivery has been fast and very communicative.
The products are seem to be high quality and ethics are considered which is important to our brand.
We are excited to try the app now that we are further developing our range with Selfnamed.
Très professionnel très à l’écoute de leurs clients, des produits de qualité supérieurs, mes clients en raffole. Merci beaucoup de pouvoir nous proposer une alternative en petite quantité pour lancer notre marque. Je compte vraiment continuer à travailler avec vous et j’ai hâte d’avoir les nouveautés qui vont sortir.
Yes, 100% recomendation!!! Very nice, and good company!!!!
We really appreciate your positive feedback. It’s wonderful to know our product met your expectations!
everything just works really well
Thank you for your feedback!
So far i really like it. Its easy to understand and design, i really like the products and the print quality was also good, even tho i used png and not pdfs. Everything fine so far, also the support was very fast.
The only thing i don't like is the delivery tracking, because it give false realtime information SOMETIMES... And overall the products are a bit expensive... but overall i like the app, the products i use them even myself and yeah, im thankfull!
Thank you for your message!