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Purtroppo fanno pubblicità autonomamente, quando un fornitore dovrebbe rimanere più riservato possibile e puntare sulla loro piattaforma ed il loro software, di conseguenza creando una moltitudine di concorrenza, penso sia molto controproduttivo e sleale, quanto meno professionale, e purtroppo la sincronizzazione delle scorte dei prodotti non è funzionante, molte aziende non se ne renderanno conto subito ma da lato dello shop si avranno sempre disponibili prodotti che dal lato invece della loro piattaforma sono "Out of stock" o "Not available", diranno ripetutamente di controllare che le scorte non siano dal proprio inventario monitorate e che i prodotti siano assegnati ad un mercato e catalogo di riferimento per far si che la sincronizzazione avvenga con successo, e nient'altro, in realtà non si sincronizzeranno comunque e si avranno problemi di esposizione di prodotti non disponibili o fuori produzione che invece possono essere acquistati e quindi non spedibili, non ci hanno più risposto su un riscontro su come trovare una risoluzione adeguata al problema che persiste anche dopo una loro diretta analisi tecnica. Altre problematiche sono riportate leggendo, su ritardi ed errori delle spedizioni.. insomma è un peccato, o magari una semplice illusione, attenderemo per capire se i problemi principali da noi riscontrati vengano risolti, altrimenti cesseremo la collaborazione non per nostra volontà sfortunatamente..
I had a great experience working with Selfnamed. Their team is very understanding, attentive, and incredibly responsive. Communication was smooth throughout the entire collaboration, and they were always quick to deliver exactly what I needed.
What really stood out to me is how fast and efficient they are while still maintaining high quality. The products are very well made, and I appreciate that they avoid harsh chemicals, which is important for both me and my customers.
Overall, I’m very satisfied and definitely plan to continue doing business with them. Highly recommended!
Thank you for sharing!
I had a great experience with the customer service team at SelfNamed. They were consistently responsive, professional, and genuinely helpful throughout the entire process.
What stood out the most was their willingness to go the extra mile—whether it was answering detailed questions, guiding me through the product and ordering process, or ensuring everything was handled smoothly and on time. Communication was clear and efficient, and I always felt well-supported.
Overall, the level of service gave me a lot of confidence in working with them, and I’d definitely recommend SelfNamed to anyone looking for a reliable and customer-focused partner.
I've been really happy with Selfnamed so far. The product quality is great, and what I love most is how much creative freedom you get when it comes to designing everything according to your own vision — it's a fantastic foundation for building a personal brand.
For quick questions, the built-in AI assistant has been surprisingly helpful and has answered every single one of my questions so far without any issues. Shipping and delivery have also been smooth and hassle-free every time.
Highly recommend Selfnamed to anyone looking to create and grow their own branded products!
Thank you for sharing your thoughts!
As much as I love the products on this app, the customer service, shipping speed, and printing issues are extremely frustrating. I have an order that was placed 21 days ago and, as of today, it still hasn’t been shipped. I’ve tried reaching out to customer service multiple times with no response. There is no live chat, and while they state that customer service will respond within 24 hours, that often doesn’t happen. In many cases, you’re forced to send another message just to follow up.
Thank you for your feedback. We’re sorry to hear about the delay with your order and the difficulty you’ve had reaching customer support.
A 21-day delay before shipment is not typical, and we understand why this would be frustrating. While we aim to respond to all inquiries within 24 hours, we recognize that this wasn’t met in your case.
We’d like to look into this and resolve it as quickly as possible. Please contact us again with your order number, and our team will prioritize reviewing your order.
We appreciate you sharing your experience—it helps us improve both our service and communication moving forward.
Edit: 2/10/26
I was contacted by Selfnamed about my previous review. The assisted me in getting it working. The test order was successful. However, now that I have received an actual order, I am receiving the same error. I attempted to manually order it through their website but the US is no longer an option to ship to, apparently. I assume this is a technical glitch or they are having tariff issues. Pretty disappointed. I've unlisted all the Selfnamed product once again. Tbh, this has been nothing but a headache and I don't know that I want to continue with their product anymore.
Everything seems to connect properly but I've been unable to get any orders to go through for over a month. I just get a "something went wrong" error. Nothing I try works and the response time for assistance from Selfnamed takes multiple days between messages which makes it impossible to actively troubleshoot. The only advice I've received is to uninstall all other apps and try again. That's not happening. The other apps are actually selling things. I've delisted all 60 Selfnamed items I have in my store because of this. It's a shame because of how much work I've put into the labels.
For some reason, all my products with my design disappeared, and I thought that was it, I'd have to start all over again. But the team at Selfnamed helped me and restored everything, for which I'm very grateful. Thank you for helping your clients.
Selfnamed set the bar incredibly high for both product quality and customer service.
There formulations are high quality and proven to deliver results. The final products we received were exactly what we envisioned. The ingredients are clearly high-quality.
The team at selfnamed.com has been professional, responsive, and incredibly supportive throughout the entire process, they are a reliable partner that I highly recommend to anyone looking to launch or scale their skincare line!
Thank you! ❤️
This isn't my first time in droshipping and I love Selnamed. Customer service has been amazing and very helpful with everything that comes up and I need help with. Always gets back to me within 24 hours. The products are amazing. The site is easy to use and designing labels and boxes is very simple. The only thing I think would help tremendously is being able to do that from your phone or iPad and they said they are working on this. Absolutely love this company.
A dream of mine has to start my own skincare line, but overhead cost for wholesale and all the fees has been a barrier for years.
I am an industry educator and professional and reviewed all of their product offers to come here and say their formulations are quality. Starting your own company with FDA tested and extensive product details from scent to percent natural and organic are easy to digest on their page to create something beautiful.
No monthly fee and paying per order for drop ship has been a great ey to start my business to learn customer trends and see what they are buying before investing heavily in my wholesale purchase. You get to flex up and minimize your cost by then offering both drop ship and wholesale.
Again, looked at other companies that offer similar services but with only 7-10 products. Making you unable to differentiate yourself from the competition.
The adobe illustrator files provided as templates to really make the brand your own if you are savvy with computers and design, but they offer support in design AND they have templates where you can build the product on their page. I went the adobe route and changes the product names and did designs that will ensure I am truly differentiated.
Retinol alternative anti aging, to trending ingredients like niacinamide and glycolic. They quite literally have everything you need to create beautiful skincare brand.
Thank you for your review!