SelfServe: Order Edits Upsells

Let customers edit orders, fix mistakes, and buy more without contacting support.

SelfServe lets customers manage their orders and saves you support emails. At checkout and later on the order-status page, they can accept subtle upsells that raise AOV. Post-purchase they may update addresses, switch variants, swap items, or add products—all in one place all based on clear rules you can set, so every change stays within policy while shoppers fine-tune their purchase without a ticket.

• Let customers edit orders directly from their order status page.
• Enable product swaps, address updates, variant changes.
• Offer post-purchase upsells - let shoppers add items after checkout.
• Set rules to stay in control of edits.
• Translate for your customers in minutes.