SelfServe: Order Edits+Upsells

Name: SelfServe: Order Edits+Upsells
Brand: Grumspot Ltd.
Rating: 5.0 (18 reviews)

요금제: 무료 플랜 사용 가능. 무료 체험 이용 가능.
평점: 5.0 (18)
개발자: Grumspot Ltd.

데모 스토어 보기

Self-service order editing portal to save support hours

Let customers edit orders themselves. Swap items,fix addresses,add one-click upsells post-purchase.

Every "Can I swap my size?" email costs you time and money. Every "Can I change my address?" ticket pulls your team away from work that actually grows the business. And every customer who can't get a quick fix? They cancel the whole order. SelfServe puts order editing in your customers' hands. They swap products, fix addresses, adjust quantities, add discounts post-purchase and add items right from their order status page. No emails. No waiting. No back and forth. Reduce customer service tickets

Customers self-serve order edits. Swap sizes, fix addresses, adjust qty.
Boost AOV with one-click post-purchase upsells after checkout and order status.
Let customers add discounts after purchase with automatic coupon codes.
Set order edit windows, block downgrades, and review cancellations your way.
Google Maps address validation prevents failed deliveries on order editing.

언어

영어

이 앱은 한국어로 번역되지 않았습니다

다음과 호환:

결제
고객 계정
Shopify Flow
Shopify 관리자
Checkout
Shipbob

범주

주문 편집

주문 업데이트

주문 관리

요금제

Tryout

무료

기능

5 Order Edits/month
1 Upsell/month

Up to 2000 orders

$79 /월

기능

Unlimited self-serve edits
Unlimited upsells
Address validation
Manual cancellation queue & approval
Custom 3PL Integration if not supported
Dedicated account manager
Custom upsell flows

5일 무료 체험

2000 - 5000 orders

$159 /월

기능

Unlimited self-serve edits
Unlimited upsells
Address validation
Manual cancellation queue & approval
Custom 3PL Integration if not supported
Dedicated account manager
Custom upsell flows

5일 무료 체험

5000+ orders

$299 /월

기능

Unlimited self-serve edits
Unlimited upsells
Address validation
Manual cancellation queue & approval
Custom 3PL Integration if not supported
Dedicated account manager
Custom upsell flows

5일 무료 체험

모든 비용은 USD(으)로 청구됩니다. 반복 요금 및 사용 기반 요금은 30일마다 청구됩니다.

리뷰 (18)

전체 평점

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모든 리뷰

2026년 3월 31일

We’ve had a great experience with Self Serve so far. The app does exactly what it promises — it gives customers the ability to edit their own orders — but what really stands out is how customizable it is.

For example, we wanted to start cautiously by only allowing order edits during a specific time window when our store is closed, and their team was able to accommodate that without any issues. That level of flexibility has been very important for our operations.

Their support has also been excellent. They’re responsive, open to feedback, and genuinely willing to implement new features or adjustments based on real business needs. It doesn’t feel like a one-size-fits-all app — it feels like something that can grow with your store.

Overall, very happy with the app and especially the team behind it. Looking forward to seeing how it continues to evolve.

Top Nutrition and Fitness

캐나다

앱 사용 기간 2개월

2026년 3월 2일

This is a great way to let your customers edit order details post-purchase. The app UI is nicely done, and onboarding is simple. You can easily define what can be edited and under what rules. The team is responsive and can help you integrate with any fulfillment provider.

Unfortunately, our customer base isn't used to editing orders themselves, so the app ultimately wasn't a fit for our store.

Krekry

체코

앱 사용 기간 대략 1개월

2026년 3월 28일

Lets our customers fix their own orders before we ship. The support team has been great as well, helping us set it up and even fix things on our store.

socalledcrew

불가리아

앱 사용 기간 19일