SelfServe: Order Edits+Upsells

Name: SelfServe: Order Edits+Upsells
Brand: Grumspot Ltd.
Rating: 5.0 (18 reviews)

요금제: 무료 플랜 사용 가능. 무료 체험 이용 가능.
평점: 5.0 (18)
개발자: Grumspot Ltd.

데모 스토어 보기

Self-service order editing portal to save support hours

Let customers edit orders themselves. Swap items,fix addresses,add one-click upsells post-purchase.

Every "Can I swap my size?" email costs you time and money. Every "Can I change my address?" ticket pulls your team away from work that actually grows the business. And every customer who can't get a quick fix? They cancel the whole order. SelfServe puts order editing in your customers' hands. They swap products, fix addresses, adjust quantities, add discounts post-purchase and add items right from their order status page. No emails. No waiting. No back and forth. Reduce customer service tickets

Customers self-serve order edits. Swap sizes, fix addresses, adjust qty.
Boost AOV with one-click post-purchase upsells after checkout and order status.
Let customers add discounts after purchase with automatic coupon codes.
Set order edit windows, block downgrades, and review cancellations your way.
Google Maps address validation prevents failed deliveries on order editing.

언어

영어

이 앱은 한국어로 번역되지 않았습니다

다음과 호환:

결제
고객 계정
Shopify Flow
Shopify 관리자
Checkout
Shipbob

범주

주문 편집

주문 업데이트

주문 관리

상향 판매 및 교차 판매

맞춤 설정

제안 및 권장 사항

구독 업그레이드

분석

요금제

Free

무료

기능

Up to 25 monthly orders
Up to $125 generated upsell revenue
Address validation
One-click post-purchase upsells
Checkout Upsells
Thank You and Order Status Pages Upsells
24/7 Slack Support, no AI!

Up to 200 orders/m

$19.99 /월

기능

Up to 200 monthly orders
Up to $1000 generated upsell revenue
Address validation
One-click post-purchase upsells
Checkout Upsells
Thank You and Order Status Pages Upsells
24/7 Slack Support, no AI!
If a feature is missing - we build it!

3일 무료 체험

200-500 orders/m

$29 /월

기능

200 - 500 monthly orders
$1000 - $2500 generated upsell revenue
Address validation
One-click post-purchase upsells
Checkout Upsells
Thank You and Order Status Pages Upsells
24/7 Slack Support, no AI!
If a feature is missing - we build it!

3일 무료 체험

500-1000 orders/m

$49 /월

기능

500 - 1000 monthly orders
$2500 - $5000 generated upsell revenue
Address validation
One-click post-purchase upsells
Checkout Upsells
Thank You and Order Status Pages Upsells
24/7 Slack Support, no AI!
If a feature is missing - we build it!

3일 무료 체험

모든 비용은 USD(으)로 청구됩니다. 반복 요금 및 사용 기반 요금은 30일마다 청구됩니다. 모든 요금제 옵션 보기

리뷰 (18)

전체 평점

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모든 리뷰

2026년 3월 31일

We’ve had a great experience with Self Serve so far. The app does exactly what it promises — it gives customers the ability to edit their own orders — but what really stands out is how customizable it is.

For example, we wanted to start cautiously by only allowing order edits during a specific time window when our store is closed, and their team was able to accommodate that without any issues. That level of flexibility has been very important for our operations.

Their support has also been excellent. They’re responsive, open to feedback, and genuinely willing to implement new features or adjustments based on real business needs. It doesn’t feel like a one-size-fits-all app — it feels like something that can grow with your store.

Overall, very happy with the app and especially the team behind it. Looking forward to seeing how it continues to evolve.

Top Nutrition and Fitness

캐나다

앱 사용 기간 2개월

2026년 3월 28일

Lets our customers fix their own orders before we ship. The support team has been great as well, helping us set it up and even fix things on our store.

socalledcrew

불가리아

앱 사용 기간 19일

2026년 4월 3일

We installed SelfServe expecting it to reduce a bit of support load. What we didn’t expect was how quickly it would transform how our customers handle their own orders.

In just 7 days, 145 customers made changes to their orders without contacting our support team. No tickets, no back-and-forth emails, no delays. Just customers solving their own problems instantly, which resulted in an estimated $1500 of savings.

Even better, it’s not just a support tool - it’s a revenue driver. During that same period, customers generated $1,284.87 in upsells while editing their orders. That alone made the app pay for itself many times over.

The biggest shift for us is operational. Our team is no longer stuck manually processing simple requests like size swaps or cancellations. Customers get what they want immediately, and our team can focus on more important work.

If you’re running a store and still handling order edits manually, you’re leaving both time and money on the table. This app is a no-brainer.

Grooby

미국

앱 사용 기간 14일