SelfServe: Order Edits+Upsells
- Priser
-
Gratis abonnement tilgjengelig. Gratis prøveperiode tilgjengelig.
- Vurdering
- 5,0 (18)
- Utvikler
- Grumspot Ltd.
Galleri med fremhevede bilder
Let customers edit orders themselves. Swap items,fix addresses,add one-click upsells post-purchase.
Every "Can I swap my size?" email costs you time and money. Every "Can I change my address?" ticket pulls your team away from work that actually grows the business. And every customer who can't get a quick fix? They cancel the whole order. SelfServe puts order editing in your customers' hands. They swap products, fix addresses, adjust quantities, add discounts post-purchase and add items right from their order status page. No emails. No waiting. No back and forth. Reduce customer service tickets
- Customers self-serve order edits. Swap sizes, fix addresses, adjust qty.
- Boost AOV with one-click post-purchase upsells after checkout and order status.
- Let customers add discounts after purchase with automatic coupon codes.
- Set order edit windows, block downgrades, and review cancellations your way.
- Google Maps address validation prevents failed deliveries on order editing.
Språk
Engelsk
Denne appen er ikke oversatt til Norsk (bokmål)
Fungerer med
- Butikkens kasse
- Kundekontoer
- Shopify Flow
- Shopify-administrator
- Checkout
- Shipbob
Kategorier
Bestillingsoppdateringer
Bestillingsadministrering
Priser
Tryout
Gratis
Funksjoner
- 5 Order Edits/month
- 1 Upsell/month
Up to 2000 orders
$79 / måned
Funksjoner
- Unlimited self-serve edits
- Unlimited upsells
- Address validation
- Manual cancellation queue & approval
- Custom 3PL Integration if not supported
- Dedicated account manager
- Custom upsell flows
5-dagers gratis prøveperiode
2000 - 5000 orders
$159 / måned
Funksjoner
- Unlimited self-serve edits
- Unlimited upsells
- Address validation
- Manual cancellation queue & approval
- Custom 3PL Integration if not supported
- Dedicated account manager
- Custom upsell flows
5-dagers gratis prøveperiode
5000+ orders
$299 / måned
Funksjoner
- Unlimited self-serve edits
- Unlimited upsells
- Address validation
- Manual cancellation queue & approval
- Custom 3PL Integration if not supported
- Dedicated account manager
- Custom upsell flows
5-dagers gratis prøveperiode
Alle kostnader faktureres i USD. Gjentagende og bruksbaserte kostnader faktureres hver 30. dag.
Omtaler (18)
- 100 % av vurderingene er 5 stjerner
-
0 % av vurderingene er 4 stjerner
-
0 % av vurderingene er 3 stjerner
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0 % av vurderingene er 2 stjerner
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0 % av vurderingene er 1 stjerner
We’ve had a great experience with Self Serve so far. The app does exactly what it promises — it gives customers the ability to edit their own orders — but what really stands out is how customizable it is.
For example, we wanted to start cautiously by only allowing order edits during a specific time window when our store is closed, and their team was able to accommodate that without any issues. That level of flexibility has been very important for our operations.
Their support has also been excellent. They’re responsive, open to feedback, and genuinely willing to implement new features or adjustments based on real business needs. It doesn’t feel like a one-size-fits-all app — it feels like something that can grow with your store.
Overall, very happy with the app and especially the team behind it. Looking forward to seeing how it continues to evolve.
This is a great way to let your customers edit order details post-purchase. The app UI is nicely done, and onboarding is simple. You can easily define what can be edited and under what rules. The team is responsive and can help you integrate with any fulfillment provider.
Unfortunately, our customer base isn't used to editing orders themselves, so the app ultimately wasn't a fit for our store.
Lets our customers fix their own orders before we ship. The support team has been great as well, helping us set it up and even fix things on our store.
Brukerstøtte
App-støtte leveres av Grumspot Ltd..
Ressurser
Denne utvikleren tilbyr ikke direkte støtte på Norsk (bokmål).
Utvikler
Lansert
12. desember 2024
Tilgang til data
Denne appen trenger tilgang til følgende data for å fungere i butikken. Finn ut hvorfor i utviklerens personvernerklæring .
Se kundedata:
Sensitive data, data om enhet og aktivitet
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Sensitive data
Navn, e-postadresse, telefonnummer, fysisk adresse
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Data om enhet og aktivitet
Geolokalisering, IP-adresse, nettleser og operativsystem
Se data om ansatte og bidragsytere:
Butikkeier
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Butikkeier
Navn, e-postadresse, telefonnummer, fysisk adresse
Se og rediger butikkdata:
Kunder, produkter, bestillinger, rabatter
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Se kunder
Kundedata
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Se produkter
Produkter, produktoppføringer, samlinger
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Rediger bestillinger
Bestillingsutkast, distribusjon administrert av forhandler, bestillingsredigeringer, all bestillingshistorikk, tredjepartsdistribusjon
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Rediger rabatter
Rabattkoder og kampanjer
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Se andre data
Salgsplaner
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