SelfServe: Order Edits+Upsells
- Prijs
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Gratis abonnement beschikbaar. Gratis proefperiode beschikbaar.
- Beoordeling
- 5,0 (18)
- Ontwikkelaar
- Grumspot Ltd.
Galerij met uitgelichte afbeeldingen
Let customers edit orders themselves. Swap items,fix addresses,add one-click upsells post-purchase.
Every "Can I swap my size?" email costs you time and money. Every "Can I change my address?" ticket pulls your team away from work that actually grows the business. And every customer who can't get a quick fix? They cancel the whole order. SelfServe puts order editing in your customers' hands. They swap products, fix addresses, adjust quantities, add discounts post-purchase and add items right from their order status page. No emails. No waiting. No back and forth. Reduce customer service tickets
- Customers self-serve order edits. Swap sizes, fix addresses, adjust qty.
- Boost AOV with one-click post-purchase upsells after checkout and order status.
- Let customers add discounts after purchase with automatic coupon codes.
- Set order edit windows, block downgrades, and review cancellations your way.
- Google Maps address validation prevents failed deliveries on order editing.
Bevat onvertaalde tekst
Talen
Engels
Deze app is niet vertaald in het Nederlands
Werkt met
- Checkout
- Klantaccounts
- Shopify Flow
- Shopify-beheercentrum
- Checkout
- Shipbob
Categorieën
Updates van bestellingen
Bestellingenbeheer
Aanpassing
Aanbiedingen en aanbevelingen
Analytics
Prijs
Free
Gratis
Functies
- Up to 25 monthly orders
- Up to $125 generated upsell revenue
- Address validation
- One-click post-purchase upsells
- Checkout Upsells
- Thank You and Order Status Pages Upsells
- 24/7 Slack Support, no AI!
Up to 200 orders/m
$19.99 /maand
Functies
- Up to 200 monthly orders
- Up to $1000 generated upsell revenue
- Address validation
- One-click post-purchase upsells
- Checkout Upsells
- Thank You and Order Status Pages Upsells
- 24/7 Slack Support, no AI!
- If a feature is missing - we build it!
Gratis proefperiode van 3 dagen
200-500 orders/m
$29 /maand
Functies
- 200 - 500 monthly orders
- $1000 - $2500 generated upsell revenue
- Address validation
- One-click post-purchase upsells
- Checkout Upsells
- Thank You and Order Status Pages Upsells
- 24/7 Slack Support, no AI!
- If a feature is missing - we build it!
Gratis proefperiode van 3 dagen
500-1000 orders/m
$49 /maand
Functies
- 500 - 1000 monthly orders
- $2500 - $5000 generated upsell revenue
- Address validation
- One-click post-purchase upsells
- Checkout Upsells
- Thank You and Order Status Pages Upsells
- 24/7 Slack Support, no AI!
- If a feature is missing - we build it!
Gratis proefperiode van 3 dagen
Bevat onvertaalde tekst
Alle betalingen worden in USD gefactureerd. Terugkerende en op gebruik gebaseerde kosten worden om de 30 dagen gefactureerd. Alle prijsopties
Recensies (18)
- 100% recensies zijn 5 sterren
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0% recensies zijn 4 sterren
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0% recensies zijn 3 sterren
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0% recensies zijn 2 sterren
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0% recensies zijn 1 sterren
We’ve had a great experience with Self Serve so far. The app does exactly what it promises — it gives customers the ability to edit their own orders — but what really stands out is how customizable it is.
For example, we wanted to start cautiously by only allowing order edits during a specific time window when our store is closed, and their team was able to accommodate that without any issues. That level of flexibility has been very important for our operations.
Their support has also been excellent. They’re responsive, open to feedback, and genuinely willing to implement new features or adjustments based on real business needs. It doesn’t feel like a one-size-fits-all app — it feels like something that can grow with your store.
Overall, very happy with the app and especially the team behind it. Looking forward to seeing how it continues to evolve.
Lets our customers fix their own orders before we ship. The support team has been great as well, helping us set it up and even fix things on our store.
We installed SelfServe expecting it to reduce a bit of support load. What we didn’t expect was how quickly it would transform how our customers handle their own orders.
In just 7 days, 145 customers made changes to their orders without contacting our support team. No tickets, no back-and-forth emails, no delays. Just customers solving their own problems instantly, which resulted in an estimated $1500 of savings.
Even better, it’s not just a support tool - it’s a revenue driver. During that same period, customers generated $1,284.87 in upsells while editing their orders. That alone made the app pay for itself many times over.
The biggest shift for us is operational. Our team is no longer stuck manually processing simple requests like size swaps or cancellations. Customers get what they want immediately, and our team can focus on more important work.
If you’re running a store and still handling order edits manually, you’re leaving both time and money on the table. This app is a no-brainer.
Ondersteuning
App-ondersteuning wordt verzorgd door Grumspot Ltd..
Hulpbronnen
Deze ontwikkelaar biedt geen directe ondersteuning in het Nederlands.
Ontwikkelaar
Geïntroduceerd
12 december 2024
Toegang tot gegevens
Deze app heeft toegang nodig tot de volgende gegevens om goed te kunnen werken in je winkel. Ontdek waarom in het privacybeleid van de ontwikkelaar .
Klantgegevens bekijken:
Gevoelige gegevens, apparaat- en activiteitsgegevens
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Gevoelige gegevens
Naam, e-mailadres, telefoonnummer, fysiek adres
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Apparaat- en activiteitsgegevens
Geolocatie, IP-adres, browser en besturingssysteem
Gegevens van medewerkers en bijdragers bekijken:
Winkeleigenaar
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Winkeleigenaar
Naam, e-mailadres, telefoonnummer, fysiek adres
Winkelgegevens bekijken en bewerken:
Klanten, producten, bestellingen, kortingen
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Klanten bekijken
Klantgegevens
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Producten bekijken
Producten, productvermeldingen, collecties
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Bestellingen bewerken
Conceptbestellingen, fulfilment beheerd door merchant, bestellingbewerkingen, volledige bestelgeschiedenis, fulfilment door externe partij
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Kortingen bewerken
Kortingscodes en promoties
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Andere gegevens bekijken
Verkoopplannen
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