SelfServe: Order Edits+Upsells
- 定价
-
提供免费套餐。 提供免费试用。
- 评分
- 5.0 (18)
- 开发人员
- Grumspot Ltd.
配图图库
让客户自行编辑订单。在购后更换商品、修改地址并添加一键式追加销售。
每次收到“我可以换尺码吗？”的电子邮件，都会耗费您的时间和金钱。每一个“我可以更改地址吗？”的工单，都会使您的团队无法专注于真正推动业务增长的工作。而每一个无法快速解决问题的客户呢？他们会取消整个订单。 SelfServe 让您的客户能够自行编辑订单。他们可以直接在订单状态页面上更换产品、修改地址、调整数量、在购后添加折扣以及添加商品。无需发送电子邮件。无需等待。无需反复沟通。减少客户服务工单数量。
- 客户可自行编辑订单。更换尺码、修改地址、调整数量。
- 通过结账和订单状态页面上的一键式购后追加销售来提高 AOV。
- 让客户在购买后通过自动生成的优惠券代码添加折扣。
- 按您的方式设置订单编辑窗口期、阻止降级并审查取消操作。
- Google Maps 地址验证可防止在编辑订单时导致配送失败。
包含自动翻译的文本
定价
免费版
免费
特色功能
- 每月多达 25 个订单
- 高达 $125 的追加销售收入
- 地址验证
- 一键式购后追加销售
- 结账追加销售
- “感谢”页面和订单状态页面追加销售
- 全天候 Slack 支持，无 AI 回复！
多达 200 个订单/月
$19.99 /月
特色功能
- 每月多达 200 个订单
- 高达 $1,000 的追加销售收入
- 地址验证
- 一键式购后追加销售
- 结账追加销售
- “感谢”页面和订单状态页面追加销售
- 全天候 Slack 支持，无 AI 回复！
- 如果缺少某项功能 - 我们会为您构建！
3 天免费试用
200-500 个订单/月
$29 /月
特色功能
- 每月 200 - 500 个订单
- $1,000 - $2,500 追加销售收入
- 地址验证
- 一键式购后追加销售
- 结账追加销售
- “感谢”页面和订单状态页面追加销售
- 全天候 Slack 支持，无 AI 回复！
- 如果缺少某项功能 - 我们会为您构建！
3 天免费试用
500-1,000 个订单/月
$49 /月
特色功能
- 每月 500 - 1,000 个订单
- $2,500 - $5,000 追加销售收入
- 地址验证
- 一键式购后追加销售
- 结账追加销售
- “感谢”页面和订单状态页面追加销售
- 全天候 Slack 支持，无 AI 回复！
- 如果缺少某项功能 - 我们会为您构建！
3 天免费试用
We’ve had a great experience with Self Serve so far. The app does exactly what it promises — it gives customers the ability to edit their own orders — but what really stands out is how customizable it is.
For example, we wanted to start cautiously by only allowing order edits during a specific time window when our store is closed, and their team was able to accommodate that without any issues. That level of flexibility has been very important for our operations.
Their support has also been excellent. They’re responsive, open to feedback, and genuinely willing to implement new features or adjustments based on real business needs. It doesn’t feel like a one-size-fits-all app — it feels like something that can grow with your store.
Overall, very happy with the app and especially the team behind it. Looking forward to seeing how it continues to evolve.
Lets our customers fix their own orders before we ship. The support team has been great as well, helping us set it up and even fix things on our store.
We installed SelfServe expecting it to reduce a bit of support load. What we didn’t expect was how quickly it would transform how our customers handle their own orders.
In just 7 days, 145 customers made changes to their orders without contacting our support team. No tickets, no back-and-forth emails, no delays. Just customers solving their own problems instantly, which resulted in an estimated $1500 of savings.
Even better, it’s not just a support tool - it’s a revenue driver. During that same period, customers generated $1,284.87 in upsells while editing their orders. That alone made the app pay for itself many times over.
The biggest shift for us is operational. Our team is no longer stuck manually processing simple requests like size swaps or cancellations. Customers get what they want immediately, and our team can focus on more important work.
If you’re running a store and still handling order edits manually, you’re leaving both time and money on the table. This app is a no-brainer.
支持
应用支持由 Grumspot Ltd. 提供。
资源
此开发者不提供直接的简体中文支持。
开发人员
推出日期
2024年12月12日
数据访问
这个应用需要获得以下数据的访问权限，才能在您的商店中运行。 如需了解原因，请查阅开发人员的隐私政策 。
查看客户数据:
敏感数据、 设备和活动数据
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敏感数据
姓名、 电子邮件地址、 电话号码、 实际地址
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设备和活动数据
地理位置、 IP 地址、 浏览器和操作系统
查看员工和协作者数据:
店主
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店主
姓名、 电子邮件地址、 电话号码、 实际地址
查看和编辑商店数据:
客户、 产品、 订单、 折扣
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查看客户
客户数据
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查看产品
产品， 产品清单、 产品系列
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编辑订单
草稿订单， 商家管理的发货， 订单编辑， 所有订单历史记录、 第三方发货
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编辑折扣
折扣码和促销
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查看其他数据
销售方案
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